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Hayes Chrysler Dodge Jeep of Gainesville

Gainesville, GA

Overview
Employees
Reviews
Vehicles
4.7
1,138 Reviews
Welcome to the Hayes Chrysler Dodge Jeep website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge or Jeep car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Hayes Chrysler Dodge Jeep has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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3115 Frontage Road

Gainesville, GA

30504

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Showing 1,138 reviews

January 31, 2026

I only met 2 people - my salesman and the finance person. No one else spoke or came over so hard to say that I know the dealership. More

by richard.taylor1707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi Richard, we're sorry that you did not feel welcomed by our staff throughout your visit. We never want this kind of experience for any of our customers and appreciate you bringing this to our attention. Our general sales manager would appreciate the chance to connect with you personally and address your concerns: 678-878-7403 / smcdonald@hayesauto.net. Thank you.

January 23, 2026

This Dealership both By Bonnie and Caleb are both very dishonest and not trustworthy was told by both during closing that I would receive a temp tag the day that the truck was purchase and that I Would re More

by edfil4442
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb and Bonnie Barr
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Jan 23, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for taking the time to share your experience. We are sorry for the frustration caused surrounding the tag process, especially given the information you were provided at closing. Clear and accurate communication is critical and this process did not come together as it should have. We apologize once again and will be passing your review along to management.

January 19, 2026

Clinton is a great salesman, and I would recommend him to everyone. He is someone I would definitely use again. More

by loriesanders1944
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for recommending Clinton! He truly represents the level of care and professionalism we aim to deliver at Hayes. It's fantastic to know you were treated right and that everything went smoothly. He and the team will be here whenever you need them! Thank you for choosing Hayes!

January 18, 2026

I have purchased over six vehicles from Hayes over the past 40+ years. They continue to offer a large number of vehicles and varieties. More

by dennis.scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Finance Manager
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Jan 19, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re absolutely honored to be your go-to dealership. Thank you for being part of our family for so long and we hope you enjoy your new vehicle! If you ever need anything, our team is here to help! Have an amazing week!

January 11, 2026

Communication leaves a lot to be desired. Issues too long to outline through the app. More

by Jeff L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Jan 14, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for being honest about your experience. We apologize that your visit did not reflect the level of service we aim to deliver to every customer. Communication is important to us, and your feedback helps us to continue to refine our process. We appreciate you taking the time to share this and for giving us the opportunity to improve.

January 10, 2026

Alexis did a great job. We worked hard to get the deal done. As a result I have recommend him and Hayes to my friends More

by rcrawford250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for recommending us to your friends! It's wonderful to know Alexis worked hard to complete your deal quickly and left a lasting impression on you. We're very grateful for your support and look forward to your next visit!

January 10, 2026

Always great service at Hayes . Have purchased nearly 20 vehicles from Hayes. Great company to get a vehicle and srvice. More

by eghead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

From the bottom of our hearts, thank you for being part of our family! Nearly 20 vehicles is incredible, and we truly cannot thank you enough for trusting Hayes with such an important decision time and time again. Your loyalty means more to us than you know, and it is customers like you who inspire our team to show up every day and give their very best. We are grateful for every opportunity you have given us to earn your business over the years. See you next time!

January 09, 2026

Outstanding experience! Bowen in sales is fantastic - he went above and beyond to make the entire process smooth and stress-free. Morgan in service was prompt, friendly, and More

by Lisa Roe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bowen Brooks, Morgan Hartley
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Jan 14, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Wonderful news! We are thrilled to hear you had such a great experience with Bowen and Morgan. Our team is always working hard to make sure your visit is easy and stress-free from beginning to end. Thank you for choosing Hayes for your automotive needs!

January 06, 2026

Enrique was a joy to work with. He was very professional and attended to all of our questions and needs. He made the buying process very easy and has restored our faith in salesma More

by lacey4m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're overjoyed to hear that Enrique was able to restore your faith in salesmanship! We're in the business of showing customers that buying a vehicle doesn't have to be hard! Thank you for choosing Hayes for your automotive needs!

January 04, 2026

We drove from Sweetwater Tennessee which is over 3 hrs. We new you had the best prices but the customer service was over the top. We would recommend your dealership to anyone without question. The sales m More

by dbonnough
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb our salesman
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Jan 07, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for the super kind words and for driving out here to shop with us! We're so glad our prices and service quality were unbeatable. It was pleasure being able to work with you - congrats on your new car!

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