Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
2,663 Reviews
Hebert's Town and Country Chrysler Dodge Jeep is your leading new and used car dealer in Shreveport, LA! We are fully stocked with the most fuel efficient and versatile cars, trucks, and SUVs in the market - the new Jeep, Chrysler, Ram and Dodge models. Visit our Shreveport, Louisiana Chrysler, Dodge, Ram and Jeep dealership today for a great deal on the world's best cars!
Contact Dealership
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

Directions

By Type

Showing 2,663 reviews

January 23, 2023

Friendly and fast with good feedback! Would recommend to others! Clean and comfortable waiting area! More

by Georgek.Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Evans
Report | Print
Jan 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are very grateful to receive this awesome feedback for our Hebert's Town & Country Chrysler Dodge Jeep Ram team. Thank you for the recommendations and for the five stars. We look forward to assisting you again in the future.

Helpful
January 21, 2023

They determined what the problem was quickly and gave me my options for repairing the vehicle. More

by andoma2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We thank you for taking out time to acknowledge us and leave a 5-STAR rating for us here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
January 21, 2023

WE GOT A GREAT DEAL ON A NEW VEHICLE, LOWEST INTEREST RATE. WE LOOK FORWARD TO DOING BUSINESS IN THE FUTURE. More

by STEVE
Recommend Dealer
Yes
Employees Worked With
Hebert's Town & Country
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ZACK YOUNG
Report | Print
Jan 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Your five-star rating & review for Hebert's Town & Country Chrysler Dodge Jeep Ram means a lot to us, STEVE. We're glad to know that we exceeded your expectations and provided a memorable experience. Congratulations on your new vehicle and locking in a low-interest rate! That is always an exciting experience, and we are pleased that we could be a part of that journey with you. We value your business and hope to continue serving your automotive needs for years to come. Please let us know if you need further assistance, and one of our qualified staff members will reach out to you. Have a wonderfully fantastic day!

Helpful
January 20, 2023

Very friendly with great customer service. Excellent people to deal with and they make the buying process easy. They will actually follow up with you after the purchase to make sure that you a More

by Bobcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Caulk
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, and thank you for taking the time to share your great experience with us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. It makes us so happy to know you had a great time working with our Sales Team, and that your buying experience went so smoothly. Thank you so much for leaving us this outstanding 5-star review, and we hope to see you here again in the future.

Helpful
January 20, 2023

Got a great deal on a set of tires. staff was great,got everything done when they said it would be done More

by MSIED60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello. Thank you for taking the time to write this great review of our Hebert's Town & Country Chrysler Dodge Jeep Ram Service Team. We are so glad to see that we got your vehicle rolling down the road with some new tires. We are always here to serve you again whenever you need us.

Helpful
January 20, 2023

Always do a good job at this dealership taking care of any issues I have with my vehicle. More

by barebackjack63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us this 5-star review! We're glad to learn that our Service Team continues to impress you with their hard work. Thank you so much for being one of our valued guests, and we hope you continue to visit us here at Hebert's Town & Country Chrysler Dodge Jeep Ram for your vehicle's future needs.

Helpful
January 20, 2023

Rodney was professional and worked hard to get me in the keep. Excellent! Excellent! Excellent! More

by Topkj.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hebert's Town & Country
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for giving us such a highly-rated review. It makes us thrilled to know that you were treated so professionally by our staff. We appreciate your business at Hebert's Town & Country Chrysler Dodge Jeep Ram and welcome you back anytime.

Helpful
January 20, 2023

The waiting areas are comfortable and the employees are very nice. Work was performed in a timely fashion. More

by Joderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, Service Advisor, Preston Evans
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to write a great review. It makes us glad to know you were treated kindly by our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram, and that your repairs were completed promptly as well. Thank you for pointing out the comfort of our waiting area as well. We appreciate you trusting us here at Hebert's Town & Country Chrysler Dodge Jeep Ram with your vehicle and we hope to continue to choose us for your future auto-related needs.

Helpful
January 19, 2023

Very poor customer service. I had a very unsatisfactory experience, and management could've cared less. More

by thomaskevin418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston in fast lane
Report | Print
Jan 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about the level of customer service you received from our team. We pride ourselves on the high-quality standards we maintain here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
January 18, 2023

Express Lane took care of my HC quick and professionally. Will do business with them again. More

by chad.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Chad.. We're glad to see from your perfect rating that the friendly staff of Hebert's Town & Country Chrysler Dodge Jeep Ram delivered a great experience. If there's anything further we can do for you, please let us know.

Helpful
1
...
83
84
85
...
267