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Heiser Chevrolet Cadillac
West Bend, WI
1,244 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,244 reviews
April 08, 2024
Heiser needs to hire more service techs si we can get in when needed. Also remove online service scheduling because it does not work. Twice in last year I thought I was scheduled but notified that I was not when needed. Also remove online service scheduling because it does not work. Twice in last year I thought I was scheduled but notified that I was not and had to wait as long as three weeks to get in. Both times I was told on line scheduling does not work. Then get rid of it More
by BIKERSX2
Verified CustomerEmployees Worked With
Helpful April 04, 2024
The shop was very clean and neat, and well light. the service manager was very kind and helpful. The work to be done was written up with a coupon, when I came to pay the bill I had to remind them of the service manager was very kind and helpful. The work to be done was written up with a coupon, when I came to pay the bill I had to remind them of the amount because of the coupon. More
by Jimhauptli9820
Employees Worked With
April 01, 2024
Amazing experience highly recommend! Very accommodating and patient. Got things moving fast for me and the vehicle is perfect! Sherry was PERFECT Very accommodating and patient. Got things moving fast for me and the vehicle is perfect! Sherry was PERFECT More
by kylieannkaiser1
March 30, 2024
Everyone I interacted with was very friendly and helpful. I would recommend them to anyone! I would recommend them to anyone! More
by jmnin12
Employees Worked With
Other Employees :
Nathan Heimerl, Gary Marcouiller
March 27, 2024
stopped in to have some back ordered. Splash guards installed. everything handled appropriately. were pleasant in agreeing to give me a ride back and forth to my house Splash guards installed. everything handled appropriately. were pleasant in agreeing to give me a ride back and forth to my house More
by MR705
March 27, 2024
They always work with us to get us in as soon as possible. We can always rely on Nathan. possible. We can always rely on Nathan. More
by heme79
March 27, 2024
It was a great experience! Nathan did a great job communicating what was going on with my truck and how long it would be to get it repaired. They ended up getting it done even Nathan did a great job communicating what was going on with my truck and how long it would be to get it repaired. They ended up getting it done even earlier than thought. More
by KKAEHNE
March 21, 2024
Had an unexpected problem with my vehicle that I needed dealt with and Liam fit me in and took care of issue until I could get an appointment to completely get issue taken care of! This was much appreciate dealt with and Liam fit me in and took care of issue until I could get an appointment to completely get issue taken care of! This was much appreciated!! More
by JOHN-HENRY02
Employees Worked With
Liam
March 21, 2024
Nathan was very helpful. He was very thorough. Nathan was friendly and polite each time He was very thorough. Nathan was friendly and polite each time More
by Dongoeden27g
