Heiser Chevrolet

We traveled by train from Kalamazoo, MI to purchase a 2013 Chevy Silverado Z71 4x4. Brad Sterling greeted us promptly at the Amtrak Station and proved to be a very cordial and knowledgable sales person. 2013 Chevy Silverado Z71 4x4. Brad Sterling greeted us promptly at the Amtrak Station and proved to be a very cordial and knowledgable sales person. There were no unexpected surprises and the truck was perfect as discribed by Dan Scull. Great buying experience and I would HIGHLY recommend Heiser Chevrolet. First class dealership! More

I bought this car basically over the phone from the opposite end of the State. Being 400 miles away has it's own set of issues. Greg Koss and I talked several times over the phone and in emails. Greg opposite end of the State. Being 400 miles away has it's own set of issues. Greg Koss and I talked several times over the phone and in emails. Greg double checked that the requested features were on the vehicle, tire tread amount, overall condition of the trailblazer. He then contacted our bank and provided the needed information to finalize the loan, made arrangements to pick me up at the Milwaukee bus station, paying good attention to the needed details to complete the transaction. If something needed was missed I wasn't going to be able to run home and grab it. Everything went very well other than one minor glitch, lien holder information not on paperwork. Finance guy called our credit union, but no one on my end was able to help on Saturday so he was going to take care of adding lien holder today (Monday). Greg did an excellent job on all the follow up stuff to make things go smoothly. More

Great experience at this dealership. No non-sense approach, no pressure tactics, very flexible in hours and meeting times. Salesman very responsive to finding exactly what we were looking for and ve approach, no pressure tactics, very flexible in hours and meeting times. Salesman very responsive to finding exactly what we were looking for and very patient with us while working through the process. Vehicle was exactly what we wanted and met all of our needs. Would definitely recommend for those seeking Chevy vehicles and definitely will return in the future. More

I was upside down with the vehicle I had and wanted to lease a Malibu. Jason, Kristina and Brian worked with me to make the process as painless as possible. I really appreciate their knowledge and profess lease a Malibu. Jason, Kristina and Brian worked with me to make the process as painless as possible. I really appreciate their knowledge and professionalism and I'm extremely greatful for their patience. I love my car and will recommend Heiser Chevrolet to any and everyone! More

I just bought my first car today and had such an easy time doing so! They made sure I found a car, but also made sure it was safe and worth the money I am putting in to it. I couldn't be happier! I defin time doing so! They made sure I found a car, but also made sure it was safe and worth the money I am putting in to it. I couldn't be happier! I definitely will be coming back amd referring everyone I know! Thanks so much! More

George Kroening is the friendliest and most honest sales person I have dealt with in buying cars for over 30 years. It was a refreshing experience. He is genuine and cares about his client. person I have dealt with in buying cars for over 30 years. It was a refreshing experience. He is genuine and cares about his client. More

Phil is a wonderful salesman. He is friendly, helpful, and informative. Before I even walked in the building I found the car I was interested in. Phil did not try to pressure me into something different. and informative. Before I even walked in the building I found the car I was interested in. Phil did not try to pressure me into something different. I had been to a few other dealerships before I found Heiser and my experiences there were not very good. I was comfortable working with Phil, unlike some of the other salesmen I had dealt with. We found some issues with the car due to weather and they were resolved before I even bought the car. Phil worked with me for several days to make sure I was comfortable with the deal I was making. After I purchased the car and was driving it more I noticed a slight alignment problem, I called Phil and he told me they would fix it at no cost to me. If you're in the market for a new car I would highly recommend visiting Phil at Heiser Automotive. More

George Kroening is a very good sales person.He has immense patience for all varieties of questions which comes from a customer.He is very calm and knowledgeable at the same time. immense patience for all varieties of questions which comes from a customer.He is very calm and knowledgeable at the same time. More

My daughters car unexpectedly broke down and needed thousands of dollars to repair. The car wasn't worth fixing so we decided to try to trade it in and buy a new/used one. The team of people we worke thousands of dollars to repair. The car wasn't worth fixing so we decided to try to trade it in and buy a new/used one. The team of people we worked with at Heiser did their very best to get us approved for a trade even though we were trading in a broken down car with money still owed on it. I very much appreciate all of their help and my daughter loves her new car. More

The 2014 Equinox LS is the first Chevy vehicle I've The 2014 Equinox LS is the first Chevy vehicle I've had, since the '92 Lumina. I had been a Saturn fan since '01 (and 2 more since then) But needed The 2014 Equinox LS is the first Chevy vehicle I've had, since the '92 Lumina. I had been a Saturn fan since '01 (and 2 more since then) But needed a replacement for the Saturn taken out in an accident. And not being fond of having to'shop' for cars,Greg Koss made that experince not so burdon-some. Over the course of 3 non-consectative days, Greg showed his patience and the value(s) of my short list of choices. The other 2 Chevy dealers (considering the same model/trims/color) could only be within $800 to $1.2K of Heiser Chevy. And also having compared comparable model/class of vehicles from Honda,Nissan,Ford,Dodge and Toyota,for our needs/applications, of use the Equinox suited us best and for budget. Chris C. in financing helped make that section of the process managable for our budget. More