Heiser Chevrolet of West Bend

Was very please with the service I got from Maria and this dealership. Very friendly staff. this dealership. Very friendly staff. More

Cesar made any and all expectations of buying a new truck a great experience. Cesar has sold my wife and I other vehicles prier to this last one . Cesar is not only a sales person to us, he is now a friend. a great experience. Cesar has sold my wife and I other vehicles prier to this last one . Cesar is not only a sales person to us, he is now a friend. His enthusiasm is remarkable. Everyone else involved with the purchase were friendly, informative ,and very professional . I hopefully won't need a vehicle for a long time, But if I do, I'll be back to see Cesar. Thank you everyone involved , Chuck Gerhardt More

It is always easy to make appointments for my car. Friendly atmosphere and very fast service. Friendly atmosphere and very fast service. More

Very satisfied with the dealership and the services provided. Very satisfied with the new vehicle. provided. Very satisfied with the new vehicle. More

Your central scheduling told me I had an appointment today. Went in and dealership told me I didn’t. Getting this rating to fill out tells me I had an appointment and someone at the dealership is jackin today. Went in and dealership told me I didn’t. Getting this rating to fill out tells me I had an appointment and someone at the dealership is jacking me around. This is the second time this has happened to me in about a year. I’m not a happy person. I drive too far for this to keep happening! More

I brought my vehicle back in to fix the rubber molding on my windshield. It was not put back on correctly the last time I brought it in for service work. It was fixed in a timely manner. My only concern now my windshield. It was not put back on correctly the last time I brought it in for service work. It was fixed in a timely manner. My only concern now is that the rubber molding looks damaged. It does not look new like it did before it was taken off. More

Pleasant experience with Cesar. Found us the car we were looking for and he was super helpful and informative about everything. Found us the car we were looking for and he was super helpful and informative about everything. More

Sherry was amazing to work with! The best car buying experience I have ever had. The best car buying experience I have ever had. More

Helpful and great to people to deal with. Easy to work with and very explanatory on the process Easy to work with and very explanatory on the process More

If you are considering purchasing a Cadillac, I highly recommend Heiser Cadillac in West Bend, WI. My husband dealt with Aimee when choosing our new vehicle. She answered all his questions very promptly a recommend Heiser Cadillac in West Bend, WI. My husband dealt with Aimee when choosing our new vehicle. She answered all his questions very promptly and was great to work with, all via phone conversations and emails. Heiser's price for a new 2025 Cadillac XT5 was much better than the other dealers we checked with, as well as their offer on my trade-in. When we picked up the vehicle Cesar went above and beyond to install all the electronic connections, ie Onstar, My Cadillac app, etc. and made sure we had everything we needed to utilize all the great features on our vehicle. He even suggested that he check to see if I had any rewards on my old, seldom used, GM credit card. To my pleasant surprise, Cesar came back with $651 to take off the purchase price!! Thanks again, Cesar!!! He has followed up with me a couple of times since to make sure I had no issues with the vehicle and if I had any questions. I couldn't be happier with our decision to do business with Heiser! More