Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Chevrolet of West Bend
West Bend, WI
1,495 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 1,495 reviews
February 26, 2025
I called to make an appointment for an oil change and tire rotation. When I did, the nice woman informed me of a $20 coupon on the website and that I could just show it when I arrived at my appointment. tire rotation. When I did, the nice woman informed me of a $20 coupon on the website and that I could just show it when I arrived at my appointment. I did just that and kind of just got a “yeah ok”. When it came time to pay, the price seemed a bit higher than it should be with the coupon so I asked if the coupon was applied and he said yes. When I got home and looked at my paperwork, I saw that the coupon was in fact not applied. I called and was told I would have to come back to have the coupon applied, but I said I live in Menomonee Falls and don’t want to drive all the way back there for $20, so I was told there’s nothing that could be done. I would have gone there anyway without the coupon, but I thought it was very nice that it was pointed out to me and I thought I might as well. I didn’t know it would be so difficult to get it applied. I bought my car there and have driven back up there for both service appointments that the car has required since, even though there are many closer places I could go because I always loved the service there. After this, I don’t think I’m going to go out of my way anymore. More
by scherrma
Verified CustomerEmployees Worked With
Don’t know
February 23, 2025
I like going there for my vehicles. They are super fast and get the job done! They are super fast and get the job done! More
by MSPENNER2
Employees Worked With
Other Employees :
Steve Nowak, Jim Johnson, Sue Schneider
February 22, 2025
Very prompt and good service. Employees very polite and knowledgeable. Waiting area clean and has coffee and treats available. Employees very polite and knowledgeable. Waiting area clean and has coffee and treats available. More
by JOSANFORD3820
Employees Worked With
February 21, 2025
No problem scheduling service work. . The team was very professional, it's a joy working with the Heiser Group !! . The team was very professional, it's a joy working with the Heiser Group !! More
by kieffer.tim22
Employees Worked With
February 21, 2025
Had a good experience at Heiser Chevrolet. Very pleased with my new EV Equinox. Staff was professional throughout the process. Very pleased with my new EV Equinox. Staff was professional throughout the process. More
by gibmathster
February 20, 2025
Got us in and out quickly. Thanks Took it in for oil change and tire rotation. Service kept us informed. Thanks Took it in for oil change and tire rotation. Service kept us informed. More
by jaycheryl5
February 19, 2025
My oil change was done in a timely fashion. Technician was courteous and paid extra attention to cleaning my inside windshield due to Mt painful elbow. Technician was courteous and paid extra attention to cleaning my inside windshield due to Mt painful elbow. More
by CHRISCLAVETTE
February 17, 2025
Service was good but they didn't call me when the car was ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. More
by Tgvlweis
February 16, 2025
Was the best car buying experience I have ever had; never once did I feel any pressure to make the purchase. Thank you. once did I feel any pressure to make the purchase. Thank you. More
by mikemarks0
Employees Worked With
