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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,390 Reviews
Call Service Center (414) 327-2300

1,390 Reviews of Heiser Chevrolet - Service Center

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June 08, 2022

Sucks really bad disrespectful workers I haven't seen my car in 3 weeks Wednesday today actually never again will I use this service and Heiser Chevrolet to get my car repair More

by JOHNREDD608
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Shepard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Zach Dahms
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Jun 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com so we can better understand what happened during your experience.

June 07, 2022

Wait was too long this last visit. Almost 2 hours for just an oil change. More

by NRIVERA7919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
Jun 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

June 07, 2022

Seamless car appointment. Mike really went above and beyond to take care of everything and anything More

by CSJJENN
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Jun 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 07, 2022

Polite, and efficient x x x x x x x x x x x x More

by kpendzich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Zach Dahms
Report | Print
Jun 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 06, 2022

Heiser Chevrolet and their entire staff have been nothing but professional in all of my dealings with them. I bought my truck there and have continued and will continue to bring it there for all the service More

by jpelto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Jun 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 02, 2022

Been going to Heiser for years. Every time I’ve been there the experience has been excellent! Service team great and very helpful! More

by PAULPETERS29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, Service Team
Report | Print
Jun 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 01, 2022

I always like to go to seal it wouldn’t work on my car do the best work I always go to Weibo I’m always satisfied with the work More

by harryholly2877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Jun 06, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 31, 2022

Had tires rotated. Two weeks later I was on my way to Knoxville when tire started to shake. Got off in Gary. IN and found a dealer to look at it. Turns out one tire More

by bllgirl
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
Jun 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com so we can better understand what happened.

May 30, 2022

Always great service at Heiser. Staff is efficient, courteous, and friendly. Last time I went in for an oil change was told back shokes were leaking. Had that fixed too. Great work More

by LSTAATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
May 31, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 27, 2022

Great service from great people. I went in for a head light and tire rotation the previous service took my tool and didn’t return it. So West Allis Heiser took care of me and returne More

by AZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
May 31, 2022 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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