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Heiser Ford Lincoln

Glendale, WI

4.2
1,784 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,784 reviews

May 11, 2025

Everyone was knowledgeable and friendly I forgot my coupon for my battery test and Ellianna took $ 10.00 off the bill. More

by Brenda.j.hfinn
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellianna Haliga
May 10, 2025

Great service and great people both in the service department and sales. Would recommend this dealership for your needs More

by Bruce.repp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 08, 2025

It was really great. Our young sales lady Meagan Jones was incredible. Absolutely great service More

by pam1715
Recommend Dealer
Yes
Employees Worked With
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bassim Farhoud
May 08, 2025 -

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 08, 2025

Great dealership. Service department kept me informed every step of the way. Very friendly people who show they really care about their customers More

by Bruce.repp
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Harlow
May 08, 2025 -

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 08, 2025

This was my first time visiting and both the staff and service were excellent. I look forward to my next visit. More

by Dena C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Heiser Ford Lincoln responded

Dear Dena, Thank you for choosing Heiser! We are so glad to hear you had a 5 star experience with us. We look forward to providing you with another 5 star experience at your next visit!

May 07, 2025

JT did a great job and making us feel secure with our decision to buy the aviator. He was professional and friendly throughout the process. We felt lucky that JT turned out to be our sales person. More

by tsnyder812
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jhyaire Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 05, 2025

They have been very helpful. It has been a great experience when I need to bring my car in. More

by RD
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellianna Haliga
May 05, 2025 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 03, 2025

Not good. Had a lot of issues with the finance manager and then the general manager when I had issues after leaving. More

by Sherristoub109
Recommend Dealer
No
Employees Worked With
Bruce Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Denson
May 05, 2025 -

Heiser Ford Lincoln responded

Dear Sherri, We're very sorry to hear you had a negative experience. We'd love the opportunity to hear about the issues you experienced during your visit with us and hopefully, clear them up if we can. If possible could you please contact us directly and let us know the best way to contact you and we will reach out. Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 02, 2025

They were all professional and made the car buying process as easy as possible. I would definitely recommend Thomas to people I know looking to purchase a vehicle. More

by froehlich.theresa01
Recommend Dealer
Yes
Employees Worked With
Thomas Placek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Placek
May 02, 2025 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 02, 2025

Was very quick Was very quick,accurate and knowlegable Generous, and and and and and and More

by itspearl2398
Recommend Dealer
Yes
May 03, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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