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Heiser Ford Lincoln
Glendale, WI
1,787 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,787 reviews
August 13, 2020
Very rude, did not fix the vehicle. Threatened to charge Very rude, did not fix the vehicle. Threatened to charge storage fees. Staff was rude and did not try to repair vehicle. I will not use them again Very rude, did not fix the vehicle. Threatened to charge storage fees. Staff was rude and did not try to repair vehicle. I will not use them again More
by Ms Nicks
Verified CustomerEmployees Worked With
Kirk Jakovec
August 13, 2020
Friendly, quick service and honest workmanship. We bought our MKS Lincoln used from Heiser a year ago. We received great treatment and are thoroughly pleased with our purchase. Highly recommend this dealersh our MKS Lincoln used from Heiser a year ago. We received great treatment and are thoroughly pleased with our purchase. Highly recommend this dealership. More
by CMOORE051751
Employees Worked With
Service Team
August 12, 2020
Great service, great salesman who didn’t pressure us. Very clean environment, COVID compliant. Great place to buy a car. Would definitely return in future Very clean environment, COVID compliant. Great place to buy a car. Would definitely return in future More
by LARRY.MALAN5506
Employees Worked With
Kristina Beck, Griff Dixon
August 09, 2020
Heiser made the whole buying process easy for me. From the second I walked in the door to the time I left with my brand new truck they were courteous, helpful, and took my time seriously. the second I walked in the door to the time I left with my brand new truck they were courteous, helpful, and took my time seriously. More
by CHRISHERMANSEN1149
Employees Worked With
Other Employees :
Jordan was also very helpful., Kristina Beck
August 09, 2020
The front of the plastic panel protecting the bottom of the engine came loose and was folding back. The folks at Heiser reattached the panel and charged me a minimal amount. the engine came loose and was folding back. The folks at Heiser reattached the panel and charged me a minimal amount. More
by mayerhoff
Employees Worked With
Service Team
August 06, 2020
Customer service was excellent I'm a customer for life great people, service, and company. Recently I've purchased an additional car and looking for possibly one more. Great pleasur I'm a customer for life great people, service, and company. Recently I've purchased an additional car and looking for possibly one more. Great pleasure meeting all of the good folks that work there. More
by MVILLA2
Employees Worked With
Dave Vajgrt, Kristina Beck
August 06, 2020
Excellent service department! Good follow up!My next Excellent service department! Good follow up! My next car purchase will be from Heiser Ford! Very courteous service people and service drivers! Excellent service department! Good follow up! My next car purchase will be from Heiser Ford! Very courteous service people and service drivers! Great dealership from service point of view. More
by Stollie
Employees Worked With
Andy Bromeland, Joseph Vicari Jr.
August 06, 2020
Great service, as always. They were quick and thorough and fixed my car's problem, no problem. And the service fee is on par with the efficient work they do. and fixed my car's problem, no problem. And the service fee is on par with the efficient work they do. More
by JALEXIS
Employees Worked With
Terrance Anderson
August 05, 2020
Like friends would treat friends. All questions were answered and nothing was left unexplained. If they didn't know the answer, then they knew where to find it. Well done. All questions were answered and nothing was left unexplained. If they didn't know the answer, then they knew where to find it. Well done. More
by JEFFREY.GINGOLD
Employees Worked With
Mike Lavin, Kristina Beck
August 05, 2020
Honest, knowledgeable, sales professionals that didn’t push us or sell us but were there to answer questions and advise us! They were all terrific to work with. Thank you! push us or sell us but were there to answer questions and advise us! They were all terrific to work with. Thank you! More
by MSCHNEIDER9
