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Heiser Ford Lincoln

Glendale, WI

4.2
1,787 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,787 reviews

November 18, 2019

very accessible and professional The Glendale store, was very accommodated in bring vehicle over from other Heiser dealership from my review and approval process. Everyone was very ex More

by MAVERICK.MKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Brandi Winfrey
Nov 19, 2019 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Brandi and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

November 17, 2019

Very professional staff I have delt with Heiser Ford for 8 plus years, and have found them to be reputable dealership. Always helpful in every way. No pressure. More

by bjswild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Cooper, Chris Meyer, Terrance Anderson, Kristina Beck
Nov 18, 2019 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you've continued to have a great experience with the Heiser Ford Lincoln team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 14, 2019

Glendale prices for south siders The work performed was excellent. I'd have to say you have top drawer mechanics. The quotation for the work was much lower than what I was charged. More

by CTHOMASWOODWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Heiser Ford Lincoln responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 13, 2019

Professional yet personable Best experience I've had with a dealership. Everyone is professional and yet very personable. I highly recommend Heiser Ford Lincoln. Kristina Beck in More

by CRAE65
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck
Nov 15, 2019 -

Heiser Ford Lincoln responded

Crae, we appreciate your recommendation of our dealership! We are happy that you had such a positive experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 15, 2019 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Kristina and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 13, 2019

Excellent service, dependable sales person (John Hutchinson) John is a great sales person who went the extra mile to make sure our vehicle was exactly as we had requested. Came in on his day off to deliver the More

by kfink5499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck
Nov 15, 2019 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Hutch and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 12, 2019

fantastic service. treats me like family. because I have purchased car and trucks from Heiser Lincoln for years and had them services there and always received great service. they are consist More

by CKAILAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the service dept Terry Anderson
Nov 13, 2019 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've continued to have a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Nov 14, 2019 -

Heiser Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Heiser Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 12, 2019

sales preparation electric windows did not work and needed a new switch installed. This simple item should have been seen during pre-sale inspection and corrected prior More

by MYPOINTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Matt in service, Griff Dixon
Nov 15, 2019 -

Heiser Ford Lincoln responded

Hello, your satisfaction is our top priority. Thank you for bringing this to our attention. Please, don't hesitate to call or stop by so we can get this figured out for you. Have a wonderful day.

November 12, 2019

Slightly disappointing Before I had my Ford see Max, I was going to Heiser Chevrolet. I miss the individual attention that I had there. I worked with one person and I always More

by ASCENJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beats me... It’s always someone new
Nov 21, 2019 -

Heiser Ford Lincoln responded

Dear Valued Customer, We are sorry to hear that our service department isn't providing you the customer service you deserve. Can you please private message us your information so our service director can call you to get any additional feedback you may want to share. Thank you. Heiser Ford Lincoln

November 11, 2019

Painless Buying a new vehicle can be a very stressful experience. Heiser and it's people made it virtually painless. A special thanks to Pat for getting m More

by danh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Kristina Beck
Nov 13, 2019 -

Heiser Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

November 11, 2019

Pick up and drop off were delayed. Other services were good. Overall rating for heiser is very good. Sales team were courteous, friendly and attentive to my needs. Offered great assistance in helping me select More

by EOWCHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Brandi Winfrey
Nov 13, 2019 -

Heiser Ford Lincoln responded

Hello, we're glad our sales team was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

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