Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,124 Reviews of Heiser Ford Lincoln - Service Center
Sort by
Verified Customer
November 30, 2023
Everyone made mistakes. The manager could get the schedule right or answer a phone call. The service consultant ordered the wrong tires. The tech didn’t note the work he was The manager could get the schedule right or answer a phone call. The service consultant ordered the wrong tires. The tech didn’t note the work he was doing which added more confusion. 5 trips for a simple recall and tires. More
by TIMOTHY.ALLEN.JOHNSON
November 29, 2023
I gave them $40,000 for a bronco down payment and they gave me one key and they refused to give me another key and they was very rude about it I called to check on it they hung up in my face or call admin gave me one key and they refused to give me another key and they was very rude about it I called to check on it they hung up in my face or call administration they said call them back I don't think that's right More
by lball3711
Employees Worked With
All this was done by the sales department
November 28, 2023
Dealership is okay. It's cleanish and reliable I suppose. Happy with the car I bought there. It's cleanish and reliable I suppose. Happy with the car I bought there. More
by secondary900
Employees Worked With
Other Employees :
Service Team, Kenneth Miller, Casey Bobinger, Michael Randazzo, Marco Villa
November 25, 2023
A great place treat u like family and great deal on car very profecional personal very profecional personal More
by ichipr76
November 24, 2023
My truck was in your shop for over a month. I had to call way too many times and stay on hold, listening to that awful commercial, way too long. I couldn’t get a straight answer on the status o I had to call way too many times and stay on hold, listening to that awful commercial, way too long. I couldn’t get a straight answer on the status of the repair. I’ll seek other repair options in the future. Very dissatisfied. More
by jmarcuri
Employees Worked With
Service Team
November 24, 2023
The service guy was very patient and kind he was very nice he understood what I needed and what was going on with my car nice he understood what I needed and what was going on with my car More
by elisemoore_65
Employees Worked With
November 24, 2023
Service is always quick and easy. I normally wait for the vehicle. Mostly oil changes. If the vehicle is as good as they say, then you shouldn’t need anything else. I normally wait for the vehicle. Mostly oil changes. If the vehicle is as good as they say, then you shouldn’t need anything else. More
by scotman38
November 23, 2023
Excellent customer service from service team. I was in and out in less than 14 mins I was in and out in less than 14 mins More
by EVANS.SHUNEEN
