Heiser Ford Lincoln - Service Center

We had issues with the service, or lack there of, for our Ford Edge. Contacted dealership with the issues over a week ago and still not have heard back from the service department. Ford Edge. Contacted dealership with the issues over a week ago and still not have heard back from the service department. More

Everyone here at the dealership was incredibly friendly, helpful, and courteous. The entire experience was positive. helpful, and courteous. The entire experience was positive. More

Service department is outstanding and always puts the customer first. They listen to your issues with your car. They’ll let you know what’s wrong with your vehicle before they get the ok to work on it. customer first. They listen to your issues with your car. They’ll let you know what’s wrong with your vehicle before they get the ok to work on it. More

Excellent friendly And efficient . Honored pricing and offered me cold water on a ver hot day! Honored pricing and offered me cold water on a ver hot day! More

I’m still waiting on a manager of service manager to call me ASAP!!!!!Received billl about a loaner after i came to get car and problem I brought in wasn’t fixed!! Yet they want to charge me because they had me ASAP!!!!!Received billl about a loaner after i came to get car and problem I brought in wasn’t fixed!! Yet they want to charge me because they had my car for a Month due to a problem they should have fixed months ago!!! Next Fox6 and my attorney will get involved if not resolved More

Left with the truck i was looking for Looked numerous dealerships and purchased the truck i wanted from you guys dealerships and purchased the truck i wanted from you guys More

I'm very confused why Heiser techs didn't find the clutch codes when they installed a new transmission control unit, and only now find I need a new clutch as well. Shouldn't that code have appeared ri clutch codes when they installed a new transmission control unit, and only now find I need a new clutch as well. Shouldn't that code have appeared right away, and saved me a costly inconvenient return trip? and also more labor costs that I suspect could have been reduced if the work was done at the same initial visit time instead of requiring a 3rd trip. More

The oil change was fine but I was not given the inspection checklist, which was previoulsy attached to the receipt. inspection checklist, which was previoulsy attached to the receipt. More

Alex and the mechanics are the best. Easy scheduling, quick service, free car washes too. Easy scheduling, quick service, free car washes too. More

Great service, timely appointments, great people, will definitely be back for service and new vehicles definitely be back for service and new vehicles More