Heiser Ford Lincoln - Service Center

I’m still waiting on a manager of service manager to call me ASAP!!!!!Received billl about a loaner after i came to get car and problem I brought in wasn’t fixed!! Yet they want to charge me because they had me ASAP!!!!!Received billl about a loaner after i came to get car and problem I brought in wasn’t fixed!! Yet they want to charge me because they had my car for a Month due to a problem they should have fixed months ago!!! Next Fox6 and my attorney will get involved if not resolved More

Left with the truck i was looking for Looked numerous dealerships and purchased the truck i wanted from you guys dealerships and purchased the truck i wanted from you guys More

I'm very confused why Heiser techs didn't find the clutch codes when they installed a new transmission control unit, and only now find I need a new clutch as well. Shouldn't that code have appeared ri clutch codes when they installed a new transmission control unit, and only now find I need a new clutch as well. Shouldn't that code have appeared right away, and saved me a costly inconvenient return trip? and also more labor costs that I suspect could have been reduced if the work was done at the same initial visit time instead of requiring a 3rd trip. More

Great service, timely appointments, great people, will definitely be back for service and new vehicles definitely be back for service and new vehicles More

The oil change was fine but I was not given the inspection checklist, which was previoulsy attached to the receipt. inspection checklist, which was previoulsy attached to the receipt. More

Alex and the mechanics are the best. Easy scheduling, quick service, free car washes too. Easy scheduling, quick service, free car washes too. More

Everybody was very friendly and a tentative to work, my knees where my car was fixed the same day knees where my car was fixed the same day More

From the welcome to the pickup, I was wowed! Super friendly staff, set the correct expectation for the work I had done, and communication was top notch. Super friendly staff, set the correct expectation for the work I had done, and communication was top notch. More

Heiser completed the recall on the rear camera of my Lincoln, and replaced the front camera also. The view in both are excellent. I was given a loaner during the repair that I was impressed with. Lincoln, and replaced the front camera also. The view in both are excellent. I was given a loaner during the repair that I was impressed with. More

Excellent service. Service writer Alex took really great care of me by keeping me informed of my car’s service every step of the way and even arranged for a loaner whil Service writer Alex took really great care of me by keeping me informed of my car’s service every step of the way and even arranged for a loaner while my car was in the shop. Would recommend Heiser Lincoln for service and for sales More