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Heiser Toyota
Milwaukee, WI
7,497 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,497 reviews
April 03, 2024
they are very nice. They have good customer service Jason is very good customer service, friendly and respectful. They have good customer service Jason is very good customer service, friendly and respectful. More
by bisonotorres30
Verified Customer
April 03, 2024
$165 analysis was not completed in the timeframe that I was given. By the time the problem was diagnosed it was too late in the day for the car to be repaired and parts that I needed were not in stock and was given. By the time the problem was diagnosed it was too late in the day for the car to be repaired and parts that I needed were not in stock and would've had to have come from another dealership. But it was too late in the day after the car was diagnosed even attempt to get it done. More
by Derek Reid
April 03, 2024
Lorri and Jorgo were very personable and kept me at ease during my car buying experience. I had a time-crunch and both were very respectful of my time. during my car buying experience. I had a time-crunch and both were very respectful of my time. More
by kfitzgerald
April 02, 2024
All in all, good, but waiting a little long then i should with out know what going no with my car with out know what going no with my car More
by homephone20
April 01, 2024
Wonderful and fast no problems I had a wonderful experience they offered me drinks while I waited they was professional and really quick I'm happy with my overall experience. Thank you.???? I will b experience they offered me drinks while I waited they was professional and really quick I'm happy with my overall experience. Thank you.???? I will be back. More
by Nikita.rodgers74
April 01, 2024
I received service on my existing vehicle and also looked at used ones. Both people provided great service without pushing things I felt I did not need. at used ones. Both people provided great service without pushing things I felt I did not need. More
by MR.PINK51
Employees Worked With
Amanda and Toyota Tom
April 01, 2024
While there was an initial backlog when I arrived ( I had an appointment, I assume some of the others were walk- ins ) they handled me efficiently when it was my turn, and the service department completed th an appointment, I assume some of the others were walk- ins ) they handled me efficiently when it was my turn, and the service department completed the work quicker than I expected. More
by rustyedge_cfc
April 01, 2024
This is my third lease with Heiser. I live near Madison, but it's been worth the trip every time! I live near Madison, but it's been worth the trip every time! More
by g3odeman
March 31, 2024
I had some concerns about noise in the dashboard. Chris took the car for a test drive and discovered it was my garage door opener rattling. Very courteous and professional. Chris took the car for a test drive and discovered it was my garage door opener rattling. Very courteous and professional. More
by GUDM44
Employees Worked With
Chris Dixon
