Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,510 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership
View Awards

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,510 reviews

February 23, 2024

Service took less time than I expected. Certainly less expensive than expected. Friendly staff. Highly recommended. More

by ASTONE0916
Recommend Dealer
Yes
Employees Worked With
Mathew Foti
Report | Print
Feb 23, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 23, 2024

They did what I came there for The repair was completed in a timely manner More

by PJ0427
Recommend Dealer
Yes
Report | Print
Feb 23, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 23, 2024

Very nice and friendly loved the staff Loved how they treated me like a human and not a number More

by MORNING64
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 23, 2024 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 23, 2024

It was a nice visit Said it would be about an hour it was only 45 minute More

by wschmitz1960
Recommend Dealer
Yes
Employees Worked With
Matthew for
Report | Print
Feb 23, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 22, 2024

Wonderful that's why they were busy ! Very accommodating in less than good weather conditions More

by brian.benedum
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff, Colt Grandstaff
Report | Print
Feb 22, 2024 -

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota, Brian! Please let us know if we can be of any more assistance! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 22, 2024

It was a great experience and Jordan was a great help and getting me the car I wanted would recommend him to other friends and family. More

by Ka’Vonna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
Feb 22, 2024 -

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jordan, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 22, 2024

James Hicks is an awesome person and a great Salesman. I have purchased two cars from him and he is my first call when I need a car. James is an honest, straightforward guy and that's the kind of person I More

by KTEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Jakub, Pat, and James were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 22, 2024

Great service, friendly people and I appreciate that they aren't pushing you to have something done with your vehicle at that moment. I like going to Heiser because the people working there have knowledge of More

by LMJOHNSON1882
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Feb 23, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 21, 2024

In for routine service on car under service agreement. This trip was fine, but raised some questions about what is the actual term of my plan that remain unresolved. More

by NANCYMARTIN2006
Recommend Dealer
Yes
Report | Print
Feb 21, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Nancy, feel free to contact us at your convenience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 21, 2024

They sold me a car that had lot of problems Will not recommend anyone to Heiser More

by JOHNSONALICEMARIE
Recommend Dealer
No
Employees Worked With
Peter Miszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Feb 23, 2024 -

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jessica Phillips General Manager 414-586-7155 jphillips@heiser.com

1
...
143
144
145
...
751