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Heiser Toyota
Milwaukee, WI
7,452 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,453 reviews
February 12, 2024
The customer service was excellent. Thank you. Thank you for the great service. Great job. Thank you. Thank you for the great service. Great job. More
by CSAPEL
Verified Customer
February 12, 2024
I can’t say enough good things about Darrin at Heiser Toyota. I found a car I wanted so badly but I’m in another state so I was prepared for that to be difficult. I also was coming off a bad dealership e Toyota. I found a car I wanted so badly but I’m in another state so I was prepared for that to be difficult. I also was coming off a bad dealership experience elsewhere so hesitant is the perfect word for what I was feeling. I got so incredibly lucky when Darrin was the one who reached out. He stayed at work until 10pm helping me get together everything I needed to so he could get me in the car. I drove 5 hours to Heiser & wow. Darrin was great over the phone but even better in person. He had so much patience, kindness & he knows what he is talking about when it comes to cars. I never felt pressured or like I was getting in over my head. He made sure to ensure I was comfortable with everything & also confident in what I was purchasing. I can’t say enough good things about him. That dealership truly has a gem in Darrin & I would recommend Heiser- and especially Darrin- to anyone! I’m home in MI with my car & couldn’t be happier. More
by saraaturner87
Employees Worked With
February 12, 2024
I really felt overcharged. I'm not sure if he took off for my already paid for oil changes. But the bill is not easy to read. So I can't tell what I paid for or not. I got an o I'm not sure if he took off for my already paid for oil changes. But the bill is not easy to read. So I can't tell what I paid for or not. I got an oil change / tire rotation. And spark plugs plus the diagnostic on my rear, thought it might of been a caliper sticking but the tech said it was my wheel bearing. More
by ronmcgee82
February 12, 2024
Darrin was very courteous and did his best to answer all of our questions. And he didn't make fun of our lack of electronic knowledge. We would recommend him. of our questions. And he didn't make fun of our lack of electronic knowledge. We would recommend him. More
by Randy
February 11, 2024
driver seat back leans to left now Underwarranty, they will not fix. Had work done will not fix. Had work done More
by hride1965
Employees Worked With
February 11, 2024
I always get great service sometimes the service writers drag there feet but the job still done drag there feet but the job still done More
by d.blue089
February 11, 2024
Overall, it was a great experience with fast service thank you very much I am very happy with my purchase thank you very much I am very happy with my purchase More
by Sanj88
