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Heiser Toyota
Milwaukee, WI
7,452 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,453 reviews
February 11, 2024
I will review you guys when I feel you did something very poorly or something exceptional. I think the begging for reviews is a bad look and the threatening of the 'if there isn't 5 stars it is a fail'. The poorly or something exceptional. I think the begging for reviews is a bad look and the threatening of the 'if there isn't 5 stars it is a fail'. The dealer is nothing special. I don't feel like there is anything extraordinary anytime I come there. It feels average. The cashier lady is super nice though. I love the way she greets people when they come in. She deserves a 5 star but rating the dealership I would give it a 2-3. The inspections are very poor as well. I have brought my truck there 3 times now and no one has mentioned my damaged skid plate. If I wasn't a tech I would have never known and check the adjustment on my drum brakes. It's not hard. Spin the wheels. It's the little extra things that matter and I feel it is average when I come in. More
by nstephan1206
Verified Customer
February 10, 2024
Service in the planned time, planned cost, and great place to wait. Appreciate the professionalism. place to wait. Appreciate the professionalism. More
by KARENJHUBER
February 10, 2024
Awesome My experience was very good and Peter took time to give me quotes for tires. Very appreciated to give me quotes for tires. Very appreciated More
by STPEH
February 10, 2024
Excellent service department. Efficient, clear communication, quality work. Very happy with whole experience. Joe runs a great department. Efficient, clear communication, quality work. Very happy with whole experience. Joe runs a great department. More
by hunter42
February 10, 2024
The porter guy told me about getting my car wash which it needed and had to ask the dealer for needed and had to ask the dealer for More
by Matthewwilson0705
February 10, 2024
Consistently a good experience. ?? That's all for now. Please add bottled water to the refrigerator. ?? That's all for now. Please add bottled water to the refrigerator. More
by STEVEHECKY88
February 10, 2024
I ask alot of questions and every time Jakub and Jason answer my questions well done with no angered or anything. They where very patient with me. answer my questions well done with no angered or anything. They where very patient with me. More
by maiyiathao2002
February 09, 2024
Christine is very friendly and knowledgable. I felt so comfortable with the entire experience. She showed me everything about the Rav4, and showed me the Corolla Cross that I was also interested I felt so comfortable with the entire experience. She showed me everything about the Rav4, and showed me the Corolla Cross that I was also interested in. Christine guided me through the entire process, and she was thorough and patient. She even sent me a narrated video of my new Rav4! Shar-Dai was very helpful and patient with the Purchase process. I will recommend Heiser to everyone! Thank you! More
by jennythegroomingroom
