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Heiser Toyota
Milwaukee, WI
7,710 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,710 reviews
July 10, 2025
Good intentions, but there was a lack of communication. Also, there was poor service outside of Nate. Also, there was poor service outside of Nate. More
by ELIZABETHMMOORE01
Verified CustomerEmployees Worked With
July 10, 2025
The last time I had my oil changed, technician did not secure the drain plug and created a slow leak that absorbed into the engine shield and "eventually" dripped slowly wherever I parked , including spot secure the drain plug and created a slow leak that absorbed into the engine shield and "eventually" dripped slowly wherever I parked , including spots on my driveway. I had an independent technician, with me witnessing, take off the shield, which is full of oil, and show me the plug not even finger-tightened. There was oil splattered all around the drain plug, and a quart low on the dip stick. More
by markmill30
Employees Worked With
Other Employees :
Joshua Porter
July 06, 2025
The service we had was on time and within the price quote. very good experience quote. very good experience More
by AKINCW
Employees Worked With
July 05, 2025
Peter was super attentive and really cares about customer satisfaction. It was a pleasure to work with him, and I will recommend others to Heiser for service satisfaction. It was a pleasure to work with him, and I will recommend others to Heiser for service More
by Colonel Mike
Employees Worked With
July 04, 2025
A step above the rest. Mike kept me up to date during the entire service experience and gave me the comfort that I had my Lexus at the right place for my transmission probl Mike kept me up to date during the entire service experience and gave me the comfort that I had my Lexus at the right place for my transmission problem. The technician, Isaac, even chatted with me about what he all did and possible future maintenance needs. Thank you Heiser!! More
by Dan
July 02, 2025
Excellent customer service. Informative what was needed for my car Attentive Friendly Honest Courtesy Professional Informative what was needed for my car Attentive Friendly Honest Courtesy Professional More
by pato612
June 30, 2025
Clean Fair personable helpful. Coffee needs improving. Sincere. Cooperative. Strong team approach to helping customers. Coffee needs improving. Sincere. Cooperative. Strong team approach to helping customers. More
by jbuntrock8589
Employees Worked With
Other Employees :
Joshua Porter
June 30, 2025
Tom was great to work with. Cashier was able to help even though the credit machine was down Cashier was able to help even though the credit machine was down More
by unyvang
Employees Worked With
June 29, 2025
I have a very professional and helpful people, especially I want to thanks Alexander Hall, and Jakob they both was so nice and helpful, from 1- 10 I will given 💯 😊 I want to thanks Alexander Hall, and Jakob they both was so nice and helpful, from 1- 10 I will given 💯 😊 More
by Guisela navas
June 29, 2025
Everything was great! Friendly staff, clear numbers from the start, and excellent service overall. Definitely recommended. Friendly staff, clear numbers from the start, and excellent service overall. Definitely recommended. More
by joseaar
