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Heiser Toyota
Milwaukee, WI
7,856 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,856 reviews
November 14, 2025
I had a great experience with the dealership, from the moment I expressed my interest to the moment I bought the car. Having been welcomed into the Heiser family, I had an awesome experience. moment I expressed my interest to the moment I bought the car. Having been welcomed into the Heiser family, I had an awesome experience. More
by sajid siddiqui
November 12, 2025
Friendly reception The dealership was welcoming and was able to give clear explanations to every question I asked about the car. able to give clear explanations to every question I asked about the car. More
by bernardadams2784
Verified CustomerNovember 12, 2025
Mike was friendly, helpful, and informative! He reminded me that I will receive one more oil change for my new sienna that will be covered by Toyota before the expiration date. He also checked i He reminded me that I will receive one more oil change for my new sienna that will be covered by Toyota before the expiration date. He also checked in with me towards the end of my appointment, letting me know that my Sienna was almost finished. More
by janellefleisner
November 12, 2025
Friendly, good communication Kevin went above and beyond to ensure a good experience. Very polite, friendly, and good communication. to ensure a good experience. Very polite, friendly, and good communication. More
by KMUELLE3
November 11, 2025
Altaf was very nice to work with. He answered all questions while I was there and promptly answered any email that was sent to him. I would recommend work with Altaf if you get the He answered all questions while I was there and promptly answered any email that was sent to him. I would recommend work with Altaf if you get the chance. More
by wesclark2000
Employees Worked With
November 11, 2025
The staff was friendly, professional and I am glad they have elevated their service from when I bought the vehicle. The added video of the inspection shows there moving in the right direction have elevated their service from when I bought the vehicle. The added video of the inspection shows there moving in the right direction More
by dlove6336@icloud.com
November 10, 2025
The service in my car was just excellent and Nathan was very helpful all the time very helpful all the time More
by Guisela navas
Employees Worked With
November 10, 2025
Michael did a nice job of getting me in-and-out quickly. I received a video update partway through my service which was interesting and helpful I appreciate Michael’s help! I received a video update partway through my service which was interesting and helpful I appreciate Michael’s help! More
by SAMUEL.KARGE
Employees Worked With
November 09, 2025
Everyone was nice and knowledgeable. Waiting time wasn't bad either. Will definitely come back! Great job! Waiting time wasn't bad either. Will definitely come back! Great job! More
by Reneegross810
November 09, 2025
Heiser Toyota Service has always been respectful and courteous. I have found they offer competitive prices and the work is performed within a reasonable time frame. courteous. I have found they offer competitive prices and the work is performed within a reasonable time frame. More
by MGELLENDIN
Employees Worked With
Tony
