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Heiser Toyota
Milwaukee, WI
7,501 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,501 reviews
December 30, 2023
This has been the most pleasant car buying experience I have ever had. This has been the most pleasant car buying experience I have ever had. James was experienced, trustworthy, professional and personable have ever had. This has been the most pleasant car buying experience I have ever had. James was experienced, trustworthy, professional and personable. He had my best interest in mind. He saved me $400 by getting my car to me before the end of the year because taxes were going up in the county in the city. The next time I buy a car I will go to no one else, but James at Heiser Toyota. More
by mblasczyk1
Employees Worked With
December 30, 2023
Pleasure to work with, patient and informative. Sense of humor was a nice addition to an otherwise ugly process. Sense of humor was a nice addition to an otherwise ugly process. More
by Amy.scheidt
Employees Worked With
December 30, 2023
Jordan with sales was great to work with. Price on vehicle was competitive. Biggest issue was wait time, after the price was agreed upon- It took another 2.5 hours to drive away in car. Only Price on vehicle was competitive. Biggest issue was wait time, after the price was agreed upon- It took another 2.5 hours to drive away in car. Only 20-30min of which was with financing. Minor details with newer vehicle: - Alignment just slightly off. - Key fob battery needed to be replaced a few days after leaving. - Detailing was acceptable but interior dash area was greasy. More
by 4runner
December 30, 2023
Nice and friendly staff will do business again in the future with Altaf Hussain thanks future with Altaf Hussain thanks More
by coupe78.dc.ac
December 29, 2023
Seems like a good dealership. People are helpful. It takes longer to buy a vehicle than it should. People are helpful. It takes longer to buy a vehicle than it should. More
by Boblawton14
December 29, 2023
No hassle service. Quick close despite all the signatures/forms needed. Darrin was really helpful. Easy transaction. Simple and fair negotiation. Quick close despite all the signatures/forms needed. Darrin was really helpful. Easy transaction. Simple and fair negotiation. More
by jimmybosox
December 28, 2023
Everything went smoothly and Darrin was very professional. Closing the paperwork was great to, we absolutely no problems at all. professional. Closing the paperwork was great to, we absolutely no problems at all. More
by JGarrett
Employees Worked With
December 26, 2023
Once I got a hold of the finance department, everything was ok. Hard to contact was ok. Hard to contact More
by kuetransportation
Verified CustomerEmployees Worked With
December 24, 2023
Pleasant solutions orientation in a time of low inventory. Al heard our priorities and delivered! inventory. Al heard our priorities and delivered! More
by Sissy.Bouchard
December 23, 2023
Darrin is a great sale representative and we love his excellent customer service. He has lots of patience and very friendly person. excellent customer service. He has lots of patience and very friendly person. More
by Ymou12
Employees Worked With
