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Heiser Toyota
Milwaukee, WI
7,489 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,489 reviews
November 19, 2023
Issue was not fully corrected Headlights were replaced for both hi and li beam. I am out of town and drive after dark and found that when I switch to hi beam, nothing happens. I'll need to take the car ba for both hi and li beam. I am out of town and drive after dark and found that when I switch to hi beam, nothing happens. I'll need to take the car back in. It's a waste of my time and the techs time. That should have been tested before the car left the dealership. More
by Bahia84
Verified Customer
November 19, 2023
Pleasant experience overall Roger was the best part of the experience. He didn't pressure me in buying anything. Pleasant experience overall the experience. He didn't pressure me in buying anything. Pleasant experience overall More
by dre.manns66
November 18, 2023
Heiser made the buying process easy and seamless. Friendly staff and easy to make appointments. Darrin was excellent with communication & very knowledgeable. We’d definitely work with him again… in Friendly staff and easy to make appointments. Darrin was excellent with communication & very knowledgeable. We’d definitely work with him again… in fact, my husband has a vehicle on order with him as well. More
by RachelD
November 18, 2023
Excellent experience. Far easier than dealing with the big corporate mega dealers. I'll be back! Far easier than dealing with the big corporate mega dealers. I'll be back! More
by hobarthewett
November 17, 2023
Horrible service! Went in today to get a service done. I was in for less then 30 mins for which you guys failed to rotate my tires and probably didn’t even change my c Went in today to get a service done. I was in for less then 30 mins for which you guys failed to rotate my tires and probably didn’t even change my car’s oil. I would totally not recommend your place to anyone. Horrible service stay away from this place. More
by JC
November 17, 2023
It was fine. It’s always nice when someone in the cashiers area knows how to let me use my Toyota rewards points. It’s always nice when someone in the cashiers area knows how to let me use my Toyota rewards points. More
by PATTI.AMBROCH
Employees Worked With
November 17, 2023
Jordan was great at keeping us informed of when cars came in and was very helpful in going through all the bells and whistles of the car in and was very helpful in going through all the bells and whistles of the car More
by rada.dorman
Employees Worked With
November 17, 2023
Quickly handled my scheduled service request. Identified additional maintenance items. Those will be for another time. Identified additional maintenance items. Those will be for another time. More
by JOHNARATA
Employees Worked With
November 16, 2023
Professional, prompt and fairly priced. Also appreciate Peter’s communication and help dealing with another dealer on an issue as well! Also appreciate Peter’s communication and help dealing with another dealer on an issue as well! More
by Heidi H
Employees Worked With
