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Heiser Toyota

Milwaukee, WI

4.7
7,958 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,958 reviews

December 31, 2025

They resolved my squeaky brakes with a caliper cleaning. Waiting room was packed and many apologies for the wait as they were understaffed that day. More

by SILAH
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Dec 31, 2025 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 29, 2025

Nice dealership, Al was knowledgeable and helpful. Was reasonably easy to agree on a price and it didn’t feel like I was being nickel and dimed like at some dealerships. Obviously they ask you to writ More

by wiki.pontoon-2k
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

December 29, 2025

Quick and efficient. Liked the videos that the sent for an update. I had no issues More

by chelsea26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 29, 2025

Facing the shortage of time before Christmas. I wasn't sure my repairs would be done in time. Tom met the challenge provided me with excellant service in a timely manner. More

by scott.malley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 28, 2025

Good experience buying a car. Christine Jorgo and Gary were all great to work with and very professional More

by rkimbro500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

December 27, 2025

Friendly and knowledgeable Have always used Heiser for service on my 2014 Camry and have never been disappointed More

by BRGROMKATZ
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 28, 2025 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 26, 2025

Mike the service writer was great The tech who did the work seems to have gotten the reprogramming of the computer right I'll know more tomorrow as I'm taking a 500 mile trip Thanks More

by Larrymarincic
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Dec 27, 2025 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 26, 2025

Professional, knowledgeable, Courteous Done No no no no no no no no no no no More

by billboyd
Recommend Dealer
Yes
Dec 26, 2025 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 25, 2025

Excellent experience overall. The team was professional and efficient, and we were in and out quickly with no hassle. More

by hardypalmguy
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Droukas
Dec 25, 2025 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

December 25, 2025

Nate went out of his way to assist me and find me a ride. I enjoy working with him and he is a wonderful advocate for Heiser More

by TWOMVPS
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Dec 25, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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