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Heiser Toyota
Milwaukee, WI
8,001 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,001 reviews
January 16, 2026
The visit was great. The car was ready on a timely basis and is running well. All issues were taken care of. The car was ready on a timely basis and is running well. All issues were taken care of. More
by Dwurst1979
Verified Customer
January 15, 2026
Outstanding from beginning to end patient through thru the whole process no complaints I have went to Carnac and they were no where near as helpful as the team from Heiser friendly all so the whole process no complaints I have went to Carnac and they were no where near as helpful as the team from Heiser friendly all so More
by stanley.shackelford
January 14, 2026
Peter Was amazing had a few issues and they took care of it thank you it thank you More
by wbates1954
January 13, 2026
Communication around my recall service was extremely poor. I was not told that the required part was unavailable or could not be ordered until after my vehicle was already taken apart, leaving me unexpe poor. I was not told that the required part was unavailable or could not be ordered until after my vehicle was already taken apart, leaving me unexpectedly without my car over the holidays. The service advisor I initially worked with was also aggressive and unprofessional. He accused me of swearing at him when I did not, raised his voice on the phone, and later stood uncomfortably close and continued to loom over me even after I asked to work with someone else and requested space. As a woman, this behavior felt intimidating and inappropriate. More
by Courtney43
January 12, 2026
Prompt attention when I arrived . .. communicated well ... advised me what to expect on my next visit ... Michael was excellent ... nice waiting area ... .. communicated well ... advised me what to expect on my next visit ... Michael was excellent ... nice waiting area ... More
by r.mackiewicz52
January 12, 2026
Quick and easy Wondering to provide great service Hassle free and easy process was fast and simple free and easy process was fast and simple More
by aus.bansal
January 12, 2026
Mike Wemmer was my service advisor great communicator, polite, very professional looking forward working with him again. polite, very professional looking forward working with him again. More
by JMATTHEWS9028
January 12, 2026
Mike Wemmer was my service advisor great communicator, polite, very professional looking forward working with him again. polite, very professional looking forward working with him again. More
by JMATTHEWS9028
January 09, 2026
Loved the people and the dealership, but it took 2 hrs to even get a test drive. 6 hours there is way too much time. even get a test drive. 6 hours there is way too much time. More
by billlutzdco
