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Heiser Toyota

Milwaukee, WI

4.7
7,951 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,951 reviews

November 25, 2025

Very thorough and kept me informed. Video from mechanic was very helpful and loaner car process was great. More

by Stpatton80
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 25, 2025 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 25, 2025

Roger in sales and Tommy in service have been very good to me over the years More

by AARONLUCENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 24, 2025

Great and friendly service. Got our scheduled maintenance and fixed the roof rack. Highly recommende More

by Bronk
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 24, 2025

Efficient and satisfactory Staff was friendly. Service good. Pleasant experience overall. High ratings. I recommend. More

by steph1020r
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Nov 25, 2025 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 24, 2025

Professional efficient Wait time great and all staff helpful and informative Thank you for great service More

by WESTERNDRESSAGE
Recommend Dealer
Yes
Nov 24, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 24, 2025

Excellent service by Tom was in and out in three hours and kept me updated on how long it would take to be done. More

by MEIERK87
Recommend Dealer
Yes
Employees Worked With
Tom
November 24, 2025

Amazing, trouble shooter, great customer service. Knows his job and loves it! He was the best ever More

by MEIERK87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
He was really good. I'm bad with names but give that dude a raise!
November 23, 2025

Part was ordered on prior visit and was told they were going to call to schedule service when the part arrived. Weeks went by and no call, I had to call myself to find out if part had arrived. Part was al More

by Eladio G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2025

Peter was very helpful in trying to diagnose an issue on the vehicle.He helped me talk to the technician for diagnostics, which was super helpful, although no repair was recommended I appreciated the though More

by todd.lecher
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Nov 23, 2025 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 23, 2025

Faster than expected it was explained throughly quickly professional assisted thank you a great oil change More

by rickykrzysio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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