Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Toyota
Milwaukee, WI
8,001 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,001 reviews
January 02, 2026
My first time purchasing from Heiser. I traveled from Illinois to purchase the Tacoma I wanted. Very pleasant experience. The salesman Jason is exceptional. We spent over an hour going ov I traveled from Illinois to purchase the Tacoma I wanted. Very pleasant experience. The salesman Jason is exceptional. We spent over an hour going over the vehicle. And the GM Gary Jaros personally thanked me. 🙂 More
by sjb716
Verified Customer
January 01, 2026
Dug deep to find an issue that was covered under warranty. His customer service was excellent warranty. His customer service was excellent More
by BHoff2013
December 31, 2025
They resolved my squeaky brakes with a caliper cleaning. Waiting room was packed and many apologies for the wait as they were understaffed that day. Waiting room was packed and many apologies for the wait as they were understaffed that day. More
by SILAH
December 29, 2025
Nice dealership, Al was knowledgeable and helpful. Was reasonably easy to agree on a price and it didn’t feel like I was being nickel and dimed like at some dealerships. Obviously they ask you to writ Was reasonably easy to agree on a price and it didn’t feel like I was being nickel and dimed like at some dealerships. Obviously they ask you to write these reviews, but I was happy enough to do it and write this which I think tells you enough about the experience. More
by wiki.pontoon-2k
December 29, 2025
Quick and efficient. Liked the videos that the sent for an update. I had no issues Liked the videos that the sent for an update. I had no issues More
by chelsea26
Employees Worked With
December 29, 2025
Facing the shortage of time before Christmas. I wasn't sure my repairs would be done in time. Tom met the challenge provided me with excellant service in a timely manner. I wasn't sure my repairs would be done in time. Tom met the challenge provided me with excellant service in a timely manner. More
by scott.malley
Employees Worked With
December 28, 2025
Good experience buying a car. Christine Jorgo and Gary were all great to work with and very professional Christine Jorgo and Gary were all great to work with and very professional More
by rkimbro500
December 26, 2025
Mike the service writer was great The tech who did the work seems to have gotten the reprogramming of the computer right I'll know more tomorrow as I'm taking a 500 mile trip Thanks work seems to have gotten the reprogramming of the computer right I'll know more tomorrow as I'm taking a 500 mile trip Thanks More
by Larrymarincic
