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Heiser Toyota
Milwaukee, WI
7,527 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,527 reviews
July 13, 2023
Great service fast and responsive. I appreciate the great service and quick response to my concerns I appreciate the great service and quick response to my concerns More
by KING.BYRON
Verified Customer
July 13, 2023
Check in was great, then it took 2 1/2 hours to put in 2 light bulbs for the PS Rear taillight light bulbs for the PS Rear taillight More
by Johnnytwocats
Employees Worked With
July 13, 2023
Heiser Toyota is very blessed to have Al for a sales consultant, and Jakob for financial support. Both gentlemen are above board and thorough. Heiser is the place to go for your Toyota! consultant, and Jakob for financial support. Both gentlemen are above board and thorough. Heiser is the place to go for your Toyota! More
by Kenny D.
July 13, 2023
Always professional and prompt. The staff explicitly details the cost of the work performed and details future service. The staff explicitly details the cost of the work performed and details future service. More
by JOANPLUMLEY
Employees Worked With
July 13, 2023
Al is a very helpful, kind, and patient to person to deal with. Found a great car for me. I can’t say enough good things about this gentleman. with. Found a great car for me. I can’t say enough good things about this gentleman. More
by CATHERINE.NELSEN
Employees Worked With
July 13, 2023
Quick and efficient service the oil change was done in an hour. Will come back again hour. Will come back again More
by MIKE@MRPSTIRES
July 12, 2023
Darrin Henry is a one among the best salesman I have ever worked with. He treated us with great hospitality and he was very kind enough to walk me through the car features over and again. He is very knowledg worked with. He treated us with great hospitality and he was very kind enough to walk me through the car features over and again. He is very knowledgeable. The way he treats his customers is phenomenal. He made me feel very comfortable. I like the smile he always carried on his face. Last but not the least the buying experience was super pleasant. I highly recommend Darrin and his crew at Heiser Toyota for proving great customer service and high satisfaction. Thank you! More
by Raj
July 12, 2023
The service dept used to be great, but now it’s next to impossible to schedule an appointment and routine maintenance takes 2-3 hours to complete. A oil change or tire rotation can be a whole afternoon eve impossible to schedule an appointment and routine maintenance takes 2-3 hours to complete. A oil change or tire rotation can be a whole afternoon event. More
by AARONROBBINS39
July 12, 2023
Prompt timely and accurate service despite being overloaded due to a computer glitch Which didn’t tally on line service requests! overloaded due to a computer glitch Which didn’t tally on line service requests! More
by FREDBART1
