Heiser Toyota

The agent at the dealership was very nice and helpful. He made me feel comfortable with buy a vehicle. James is the best at what he do haven't had a vehicle in 10 years and he made it happen. He made me feel comfortable with buy a vehicle. James is the best at what he do haven't had a vehicle in 10 years and he made it happen. More

I was very pleased with the knowlege, service and going the extra mile Colton provided. the extra mile Colton provided. More

I just brought 4 new tires and this is the second time that they were over filled by 6 to 8 pounds of pressure. Is this the practice to void out the warranty faster? What I should have done was to say I that they were over filled by 6 to 8 pounds of pressure. Is this the practice to void out the warranty faster? What I should have done was to say I want 4 new tires. I would like to hear back from the Service Manager Joe Kuckuk to hear has response. Repairs our costly and being retired and in today's financial turmoil I still like to keep the car in the best running condition. We only have one vehicle and Peter Miszewski called me after the tires were completed he would like the keep the vehicle over night to change the front and back differential oil at a cost $ 250.00 +. I told Peter no that would have to wait I need the vehicle back for appointments the next day. I came up to get an emission test and wanted to pay cash and it only excepted card but on the screen it said card or cash. Is this a way to get an extra fee for using the card to get your renewal sticker. More

They were reassuring of how their business practices was honest and true. They even bumped me up to get serviced a little sooner. I am very satisfied with the work that they did. I will definitely be back f honest and true. They even bumped me up to get serviced a little sooner. I am very satisfied with the work that they did. I will definitely be back for all my Toyota needs. Toyota is a well made vehicle that needs little maintenance. In other words if you keep the oil changed and regular maintenance on these vehicles, you won’t have a problem. As some other Toyota dealerships with their unscrupulous practices and thievery would have you believe .They commit fraud against their loyal customers. Shame of you, Wilde, and Andrew! Keep up the good work Heiser. Is number one in my book. I suggest all Toyota owners to patronize this store. More

I’ve been a Heiser customer for my last 8 vehicles. I always have my service done at Heiser also. I appreciate being informed throughout the time I’m in the customer lounge. Everyone is very polite I always have my service done at Heiser also. I appreciate being informed throughout the time I’m in the customer lounge. Everyone is very polite and concerned that I’m ok. I’m never concerned about the service that is told to me that should be done…I trust that the service people are honest and truthful. Heiser service has kept my vehicles on the road and I’m very grateful for that. More

Too slow. 90 minutes for an oil change with an appointment. At the quick change places, you’re in and out in 15 to 20 minutes 90 minutes for an oil change with an appointment. At the quick change places, you’re in and out in 15 to 20 minutes More

It was a good overall experience I was happy I didn't have to wait too long and quality work was done have to wait too long and quality work was done More

Very efficient, thorough explanation of services, friendly staff That staff work very hard to give you a thorough explanation of the services recommended, the price, and amount of time it will take friendly staff That staff work very hard to give you a thorough explanation of the services recommended, the price, and amount of time it will take More

Very cooperative and prompt with greeting us and placing our vehicle in service for fluids exchange and check up. We were there approximately 2 and 1/2 hours. Had another appointment. Received a loaner so I our vehicle in service for fluids exchange and check up. We were there approximately 2 and 1/2 hours. Had another appointment. Received a loaner so I could get to it. Expensive getting 10 year old vehicles with low mileage checked out. Was not having problems. Spent $600+,which my husband thought was too much. More