Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,546 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership
View Awards

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,546 reviews

April 25, 2023

Did not fill out multipoint inspection on my document and did not replace the sticker in my window advising me of when I’m next due for service. Had to come back a retrieve this information and still did not More

by HEDA FALLAHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have the business card of the employee
Report | Print
May 11, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for the inconvenience you experienced. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future.

April 25, 2023

Working with Darrin was an absolute pleasure! He is kind, patient, and above all a consummate professional who is extremely knowledgeable about his product. He spent a lot of time explaining ever More

by A.Perry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
May 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 25, 2023

One of the best car sales persons we’ve ever had the pleasure to work with. Darrin is everything you hope for when you’re shopping for a car - patient, knowledgeable, great communicator, really seemed t More

by Raimundo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
May 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 24, 2023

Working with Colt and Roger was a pleasure! Once the process got going it was smooth sailing. More

by ABARES0208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
May 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 24, 2023

Tom was extremely helpful. He explained the repairs well, and we were pleased with the results More

by BNELSON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 08, 2023 -

BNELSON14 responded

great service ans great people , Tommy Boy is GREAT

April 23, 2023

Great a a a a a a a a a a a a a a a a a plus work More

by Damian
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Heiser Toyota responded

Damian, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 22, 2023

I had tires rotated and was in and out quickly. No problems and staff was friendly and professional. More

by LBRUSHABER
Recommend Dealer
Yes
Report | Print
May 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 22, 2023

work performed was discussed expressed importance tactfully impressed with integrity my thoughts concern addressed inclusive satisfied More

by TINAORFANOS@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
idr
Report | Print
May 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 22, 2023

Roger was very helpful and made the experience enjoyable. It was a very positive experience More

by DawnB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2023 -

DawnB responded

Roger was very helpful in finding a car that fit my needs. Very positive experience!

April 22, 2023

They always do a good job at Heiser. The staff from start to finish do a great job. More

by BRIANJDATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
...
298
299
300
...
755