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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,476 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,476 reviews

January 17, 2023

Fast service but tech has to inspect all work that were done. Had a wonderful experience. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Heiser Toyota responded

Thomas, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2023

Great service, friendly staff, have never had a problem with them, prices seem to be ok More

by Pguenveur
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Noah Patnode, John Carlson, Jesse Dealba
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Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2023

I had to wait 2 hours for a tire rotation! Three others in the waiting room who came in after me left before I was called. More

by BONESHNB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Garski
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Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

January 17, 2023

Your service associate was very professional and courteous. He made this a very pleasurable day at your Service Center. Because the last time I was there I dealt with someone that was the total oppo More

by TERRY.THOMAS129
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
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Jan 23, 2023 -

Heiser Toyota responded

Terry, We are thrilled to hear that you’ve enjoyed this experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 17, 2023

Never go to another dealership again! They really not only wanted my business?, but wanted me to come back. Worth spreading my word to orhersz More

by FRANKSNOTHERE4YOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri
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Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Jan 23, 2023 -

FRANKSNOTHERE4YOU responded

After my experience with Heiser, wished I would have not have dealt with the other Toyota dealership in the Milwaukee area. Thanks. It would have been my 4th Toyota vehicle without any interruptions. My wife will be buying her next car from HEISER.

January 16, 2023

Excellent staff, knowledgeable staff, friendly staff, explained the inspection points very well I would recommend Heiser Toyota to anyone in the market for a new car or service of any model car More

by DAWNMG57
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Carlson
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Jan 16, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 16, 2023

I have purchased several vehicles from Heiser Toyota overvthe years and they have always done a fine job. More

by TOM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Heiser Toyota responded

Tom, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 16, 2023

Heiser Toyota went above and beyond the call of duty when they contacted me and offered to replace my windshield wipers at no cost. I have never had a dealership do something like this for me. More

by ECKSTROMS
Recommend Dealer
Yes
Employees Worked With
Sara
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Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 16, 2023

They have great customer service. They let me know as soon as my car was done. More

by lorifrybrain2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
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Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 16, 2023

Very helpful and responsive. Called, texted and emailed to make sure all questions and concerns were answered quickly. Would highly recommend everyone we know is looking to purch More

by KS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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