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Heiser Toyota
Milwaukee, WI
7,664 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
March 04, 2023
The sales team was great. They listened to me and made sure I was getting the car I truly wanted. 10/10 They listened to me and made sure I was getting the car I truly wanted. 10/10 More
by Nick H
March 04, 2023
I give Heiser Toyota 5 stars because they were so easy to do business with. I purchased a 2022 Venza and there was no sales pressure to “act now” or anything else. There were no hidden fees, artificial charg do business with. I purchased a 2022 Venza and there was no sales pressure to “act now” or anything else. There were no hidden fees, artificial charges or extra monies necessary to close the deal. Instead, the car was the advertised price with just taxes, title and license plate fees included. Our salesman Roger answered my questions about how to operate the vehicle, plus some questions I had about special features. Colt, the finance guy found a very low interest rate for us so my payments will be reasonable. I’ll happily recommend Heiser Toyota. More
by Happy2022VenzaOwner
March 04, 2023
Amazing experience. Everyone we talked with was great. Will be buying from here again. Also will be having all services done here. Great job!! Everyone we talked with was great. Will be buying from here again. Also will be having all services done here. Great job!! More
by JCTOFTE
March 03, 2023
They Courteously addressed all issues every time I’m at the service center. They are prompt and efficient. They go out of their way to help. I would recommend without hesitation. the service center. They are prompt and efficient. They go out of their way to help. I would recommend without hesitation. More
by S.ARNOLD.WI
Employees Worked With
Bob Arciszewski
March 03, 2023
Ahhh so there’s 15 word minimum. How annoying is that? Ask me for my time to help YOU for free, and then set a quantity. Maybe I should charge you by the word for my current “free” How annoying is that? Ask me for my time to help YOU for free, and then set a quantity. Maybe I should charge you by the word for my current “free” advice? As far as the service, I hate all the “upsells” when all I want is an oil change. I can even deal with that, but I really hate the incredulous attitude that accompanies the upsells. Such as “you KNOW you need new tires right?!?” No. I don’t know, but thanks for making me feel stupid. More
by bjkershner
Employees Worked With
Unknown Service Guy
March 03, 2023
Everyone was welcoming and helpful. I like that I wasn't pushed into having unnecessary work done. I like that I wasn't pushed into having unnecessary work done. More
by DSEY156
March 03, 2023
The dealership is fine. It is close to home. The weather was not bad for a winter day. If I have to write another essay, i will not complete these in the future. It is close to home. The weather was not bad for a winter day. If I have to write another essay, i will not complete these in the future. More
by sschlagenhaft
Employees Worked With
Bob Arciszewski
March 02, 2023
Unfortunately the service department is not great. They lack efficiency, communication, and professionalism. I went in for an 11:30 appointment and was told it would take about 1-2 hours for service. They lack efficiency, communication, and professionalism. I went in for an 11:30 appointment and was told it would take about 1-2 hours for service. An oil change- that is. More
by Teresa W
Employees Worked With
