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Heiser Toyota

Milwaukee, WI

4.7
7,522 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,522 reviews

November 27, 2021

We had the most pleasant experience with Altaf Hussain, he is a real delight to work with. The dealership is majestic in architecture and ambiance.. More

by LILPRYNCESS90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 27, 2021

Always pleasant, professional and knowledgeable easy to get a appointment when needed Car done at promised time. Facility always clean . More

by KRSBART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 25, 2021

I was very pleased with how helpful they all were. I also was very impressed on how they took the extra time to make sure you were very comfortable with your new vehicle before leaving the lot. They also ma More

by SADOWSKI.CHERYL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Nov 29, 2021 -

Heiser Toyota responded

Dear Cheryl, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 24, 2021

They were knowledgeable about the information they were providing. They helped make the process of getting an oil change, tire rotation, and new spark plugs easy! More

by Stacy Miceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Dec 03, 2021 -

Heiser Toyota responded

Dear Stacy, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 24, 2021

Hello, I went in Toyota to trade in my car with my parent's, and Mr. James has been a wonderful person! He had so much patience with me and parents helping us understand what was happening as well as More

by soudarakladaromlaos5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran Filipovic, Colt Grandstaff
Nov 29, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 23, 2021

Very satisfied about the staff every one nice try to help me out.really appreciate. More

by LILPRYNCESS90
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 23, 2021

Al Hussain is amazing! Really nice guy, willing to make it happen. Had a great experience at this dealership and ended up buying the car I wanted! Best experience buying car that I had in my life. More

by renatoluccas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 23, 2021

Al was great and super-friendly! His follow up was excellent and he truly cares. More

by Thekaisercrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Heiser Toyota responded

Dear Kaiser Crew, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 23, 2021

Vincent was amazingly helpful. Straightforward and honest, he made me feel like he truly put my interests first. More

by PETERLUCASHAVENS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Heiser Toyota responded

Dear Peter, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 22, 2021

I came in for an oil change and cooling fluid exchange. Otherwise my car seemed to be running fine. I was surprised to to learn all the repairs my car needed. 2 day for repairs and $2500.00 dollars. More

by george_hansen1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marx
Dec 23, 2021 -

Heiser Toyota responded

Dear George, Thank you for your business and feedback! If there is anything we could have done to better your experience with the Heiser team, please feel free to reach out to our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com with any additional feedback or concerns. Thanks and have a great day!

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