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Heiser Toyota

Milwaukee, WI

4.7
8,059 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,059 reviews

March 30, 2020

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend More

by SCOTTMAMAYEK
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Heiser Toyota responded

Dear Scott, Thank you for the kind words! We are thrilled to hear that you enjoyed your time with Jason and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 30, 2020

Ordered a 2020 Toyota Tacoma Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, ev More

by Nor Elba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Maple
Mar 31, 2020 -

Heiser Toyota responded

Dear Nor, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Al and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 30, 2020

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you More

by kathy.lakritz
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Heiser Toyota responded

Dear Kathy, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Roger and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 29, 2020

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like. More

by HERSTYLE88
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee
Mar 31, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Tria and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 28, 2020

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn’t even seen on the lot. James and Alina Limberg More

by J-limb
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Mar 31, 2020 -

Heiser Toyota responded

Dear James and Alina, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Tria and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 26, 2020

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase. More

by UBERTSTEVE
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Lawrence, Trevor Tucek
Mar 27, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for sharing your experience with us! We are happy to hear that you had a great experience with Bill and the Heiser team. We greatly appreciate your business and look forward to see you again in the future. Hope you're enjoying your new ride!

March 26, 2020

Great, friendly service Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our More

by COREY.JANE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Goran Filipovic
Mar 27, 2020 -

Heiser Toyota responded

Dear Corey, Thank you for sharing your experience with us! We are happy to hear that you had a great experience with Goran and the Heiser team. We greatly appreciate your business and look forward to see you again in the future. Hope you're enjoying your new ride!

March 26, 2020

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn’t go thru i was help right away. More

by CRISTON22
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Mar 27, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 25, 2020

great deal Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staf More

by poelaronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Heiser Toyota responded

Dear Laronda, Thank you for taking the time to share your experience with us! We are so happy to hear that you enjoyed your time with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

March 25, 2020

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use deale More

by JCROCE35
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you had a pleasant experience with us. Your feedback is important to us and if there is anything we could have done to make this a 5-star experience, please don't hesitate to reach out. Thank you for choosing Heiser!

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