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Heiser Toyota
Milwaukee, WI
8,206 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,206 reviews
June 04, 2020
Quick and easy car buying The whole process was as seamless as I could have hoped for. Everyone I spoke with was friendly, professional. The facility was clean and well-adapted The whole process was as seamless as I could have hoped for. Everyone I spoke with was friendly, professional. The facility was clean and well-adapted for Covid. I'd buy from them again! More
by mazda87
June 02, 2020
Loved the selection of vehicles with the amenities I was looking for... very easy and enjoyable buying experience. Was able to do everything over email and text and vehicle was ready same day. Love my new looking for... very easy and enjoyable buying experience. Was able to do everything over email and text and vehicle was ready same day. Love my new RAV4 and family member bought a vehicle the next week from Heiser Toyota too! 😊👍 More
by AMore
Verified CustomerEmployees Worked With
May 31, 2020
NICE JOB HAD A GOOD TIME PURCHASING THE VEHICLE. WISH THE COVID-19 WASN'T AROUND SO i COULD EXPERIENCE A BETTER TIME. HAVE A GREAT DAY. HAD A GOOD TIME PURCHASING THE VEHICLE. WISH THE COVID-19 WASN'T AROUND SO i COULD EXPERIENCE A BETTER TIME. HAVE A GREAT DAY. More
by joerunner
May 30, 2020
Servcie Deficiencies One of my fleet trucks was in for brake service three weeks ago and just last week the brake actuator pump had to be replaced for $3,000. Why wasn't One of my fleet trucks was in for brake service three weeks ago and just last week the brake actuator pump had to be replaced for $3,000. Why wasn't that caught three weeks ago? This isn't the first time a major repair was required shortly after service. We will be taking our trucks else where for service in the future. More
by JHUNT7
Employees Worked With
Bob Arciszewski
May 30, 2020
Great service - making sure our car was repaired!! Went above and beyond to help us, especially during this difficult time of pandemic! Thank you Toyota! above and beyond to help us, especially during this difficult time of pandemic! Thank you Toyota! More
by rianoje
Employees Worked With
May 30, 2020
Great response and fast. Very friendly group of people to work with. Process went quick. Car that we inquire about was not present and a different car was located for us immediately. I recommend going to work with. Process went quick. Car that we inquire about was not present and a different car was located for us immediately. I recommend going to Heiser. This is the 3rd car that we purchase with Al. More
by Pyher80
Employees Worked With
May 30, 2020
Toyota great service I have been leasing my cars from Heiser Toyota since 1997 and they have never steered me wrong yet. Great service with a great staff to deal with. If I have been leasing my cars from Heiser Toyota since 1997 and they have never steered me wrong yet. Great service with a great staff to deal with. If I ever have to lease or buy another car it will surely be from Heiser Toyota. First time I worked with Al in getting a new car and it won't be the last time. Very knowledgeable and friendly. More
by Donnyball
Employees Worked With
May 30, 2020
Efficient & courteous service Decided to purchase a used vehicle through this dealership. This was my first time purchasing a vehicle through a large dealership like this so natura Decided to purchase a used vehicle through this dealership. This was my first time purchasing a vehicle through a large dealership like this so naturally I was a little weary however my assigned salesperson Al Hussain made the whole process quick and easy. He showed me the vehicle I was interested in and was able to explain all of the various features it had and answer any questions I had. We were able to quickly get the deal done and I was out driving my new vehicle within the next few days. I can definitely see myself using the dealership again in the future and will ask for Al specifically due to the great service I received. More
by Joe S
Employees Worked With
May 27, 2020
Great as alwaays! Courteous service, helpful, quick. I am very pleased with Heiser Toyota since I leased my first RAV4. all my sales or service calls have been fine. Courteous service, helpful, quick. I am very pleased with Heiser Toyota since I leased my first RAV4. all my sales or service calls have been fine. I will say excellent! More
by PDETUNCQ
Employees Worked With
sorry I don't remember anyone's name.
May 26, 2020
I live 4 hours away. Called the dealership ended up with Mr. Hicks as my salesperson. We had to to everything over the phone. Ended up getting an amazing truck. Even when he is out of the office, he still t Mr. Hicks as my salesperson. We had to to everything over the phone. Ended up getting an amazing truck. Even when he is out of the office, he still takes time to take a personal phone call on his time. Went through the vehicle when I got there. All the staff was very friendly. Would definitely drive 8hrs again to buy a vehicle from him. Love the hat. Thanks again. More
by five211
Employees Worked With
