Back

Heiser Toyota

Milwaukee, WI

4.7
8,045 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 8,045 reviews

February 20, 2020

Venza repair were taken care of to my satisfaction and were done in the time allotment promised. Will return when future repairs are needed. Thank you. More

by GGDESIGN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Feb 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you are satisfied with your service and enjoyed your time with the Heiser team. We greatly appreciate your business and hope to see you again soon. Thank you for choosing Heiser Toyota!

February 19, 2020

Required maintenance . My Prius V has about 33,000 miles, and I needed new tires and air filters, along with the required maintenance. I enjoyed the popcorn and snacks while More

by MROWDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Feb 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with the Heiser team and enjoyed our customer lounge. We greatly appreciate your business and hope to see you again soon. Thank you for choosing Heiser Toyota!

February 19, 2020

I was very pleased with the friendly staff and the ease in leasing my beautiful new car. Thanks for making it a pleasure! Al was great! More

by KIMMREICHARD
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garon 5 stars
Feb 20, 2020 -

Heiser Toyota responded

Dear Kim, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Al and the team. Thank you for choosing Heiser Toyota, enjoy your new ride!

February 18, 2020

The staff is amazing as always. Never pushy, also willing to try different solutions. They got me a new Highlander within the price range I’m comfortable with. More

by KTAKHISIS
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran
Feb 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you've continued to have a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Highlander!

February 18, 2020

Great dealership, great people. We rely on Heiser for all of our new car needs! Al Hussain is the best! We have been coming for 10+ Years and wouldn’t go anywhere else! More

by KARA.JOHNSON926
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Heiser Toyota responded

Dear Kara, Thank you for the kind words! We are so happy to hear that you've continued to have a great experience with the Heiser team for over 10 years. We greatly appreciate your business and loyalty, and we look forward to seeing you again next time. Hope you're enjoying your new ride!

February 17, 2020

Bill was great to work with. My husband and I greatly appreciated the low pressure environment! We were really comfortable at Heiser and excited to give Bill our business. More

by CKRUSE04
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Lawrence
Feb 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you and your husband enjoyed your time with Bill and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

February 17, 2020

Great service . Went for the car's front-facing camera aligment. Took 2 hours. This was faster that I thought it would be. Waiting room is clean and well-stocked More

by HTAUJOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Feb 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are so happy to hear that you had a great experience with us and enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 17, 2020

Maintenence Service Everyone I dealt with was friendly and the service was done efficiently. The waiting area is comfortable and provides places to work on a laptop. More

by tpier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Feb 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with us and enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 17, 2020

Bought my 2nd car from Al and will go back when it’s time for the 3rd. He is patient and the entire process was smooth. Couldn’t have asked for anything else. More

by AliciaS
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heiser Toyota responded

Dear Alicia, Thank you for the 5-star review! We are so happy to see that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

February 16, 2020

Heiser Experience Review Generally speaking, my experience with your dealership was pleasant. Up to this point, it seems I got a good deal and that the process of making t More

by EDWPET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you had a pleasant experience with Roger and the Heiser Toyota team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

...
610
...