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Heiser Toyota

Milwaukee, WI

4.7
7,959 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,959 reviews

January 03, 2020

My Heiser Family I have been leasing cars from Heiser for over 20 years and over this period of time I have dealt with the same people in all areas. And they are terri More

by Whitey MacPherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica 5 stars!, Chue Lee
Jan 06, 2020 -

Heiser Toyota responded

Dear Whitney, Thank you for the great review! We are thrilled to hear that you've continued to have a great experience with the team at Heiser Toyota for over 20 years. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new vehicle!

January 03, 2020

Fabulous Everyone was actively engaged in getting this last-minute deal done. They all stayed late (past closing) on NYE so we could drive off in our new vehic More

by SLLEV42359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Brett
Jan 06, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are so happy to hear that you had a terrific experience with Alex and the team, and that they were able to get you into your new vehicle on New Year's Eve. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

January 03, 2020

Waited two hours for 10 min. service We made an appointment for an oil change at 2pm. We even arrived early. We didn't drive away until after 4pm. I would not recommend the dealership for More

by JEFFPRIEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski, Amy Bobber
January 02, 2020

Pleased Had a great experience, low pressure, great patience. Jorgo took time to answer all questions as well as helping me understand the many new features, More

by CNORMAN1171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran
Jan 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Jorgo and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

January 02, 2020

Great sales and service! We were very satisfied with our Toyota purchase. Tria was a great salesman. He is kind and and helpful, not pushy. The manager (sorry can’t remember More

by JENNIFERMEULEMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Jan 03, 2020 -

Heiser Toyota responded

Dear Jennifer, Thank you for the positive feedback! We are happy to hear that you had a great experience with Tria and the team at Heiser Toyota. We greatly appreciate your business and hope to see you again soon. Welcome to the Heiser family of owners!

January 02, 2020

60,000 mi service The service was quick for 60,000 mi servicing on my 2016 Sienna and Service Advisor Vincent was very helpful in explaining about the work that would b More

by TBOAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you've enjoyed your experience with us. Thank you for choosing Heiser and we look forward to seeing you again next time. Happy driving!

January 02, 2020

Outstanding service! Everyone was very professional, friendly, prompt, and provided excellent care for my vehicle! The customer environment is welcoming, clean, and I enjo More

by WESTERNDRESSAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski, Amy Bobber
Jan 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon.

January 02, 2020

15K Mile CheckUp ---------painless very busy day for Service Dept. however, in/out in 90 minutes as promised by Service Writer. Everything I asked to have done/looked at was completed w More

by RICK.ENGIBOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jan 03, 2020 -

Heiser Toyota responded

Dear Rick, Thank you for the kind words! We are pleased to hear that you enjoyed your time with us. Thank you for choosing Heiser Toyota and we look forward to seeing you again next time. Happy driving!

January 02, 2020

2020 Tacoma Jason was a pleasure to work with, easy and very professional. He was knowledgeable of the vehicle and did everything he could to make sure I was sati More

by Kirk Olson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Jan 03, 2020 -

Heiser Toyota responded

Dear Kirk, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you enjoyed your time with Jason and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

January 02, 2020

New Rav 4 A very positive experience as usual. All staff is well prepared and made this to go fairly smoothly for us. A particularly thank to Pat that helped us More

by GUIDO.BOTTIN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
Jan 03, 2020 -

Heiser Toyota responded

Dear Guido, Thank you for the kind words! We are thrilled to hear that you continue to have a great experience with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

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