Heiser Toyota

Came in searching for a used car and ended up buying a brand new car. Thanks to Alex and the sales manager for making it such a smooth process in getting me a loan I’d never thought I would be able to get brand new car. Thanks to Alex and the sales manager for making it such a smooth process in getting me a loan I’d never thought I would be able to get. Will most definitely revisit hieser again when I need to make another car purchase. More

Customer Non Service, With poor attitude. I had arranged to drop my Highlander off on Tuesday for service on Wednesday. It took 25 minutes just to check in. When I arrived I mentioned the fa I had arranged to drop my Highlander off on Tuesday for service on Wednesday. It took 25 minutes just to check in. When I arrived I mentioned the fact that I was just dropping my vehicle off for next day service, I was immediately told in a stern voice and with a condescending attitude " you will have to wait because you will have to sign some papers". It went downhill from there, the young lady who addressed me was very rude and unprofessional. I am not going any further with this review, and in my baseball world 2 strikes your out, and because this is the second time i was not satisfied with the service reps. I will not be having my vehicle serviced at Heiser. More

So bad customer service this is my biggest mistake to buy car with them the Alex is good guy but all the other people are unprofessional car with them the Alex is good guy but all the other people are unprofessional More

Very clean, organized, the staff is amazing. Bill our sales guy was able to answer all our questions. I am thrilled we got a car here!! sales guy was able to answer all our questions. I am thrilled we got a car here!! More

fix Check Engine light Originally they said bring it in at the appointed time: 8:45 a.m. the next day. We asked if we could bring it in the afternoon of the previous day. No Originally they said bring it in at the appointed time: 8:45 a.m. the next day. We asked if we could bring it in the afternoon of the previous day. No problem. Brought it in. They called me about an hour later with a description of the problem and a solution. I gave them the go-ahead. About an hour later, they called me to say the car was ready. Nice job -- even one day early! More

Toyota Heiser has AMAZING service and the BEST cars and trucks! Everyone there did such a nice job picking out my dream car. Thank you! The entire process was easy, got to look at some options, then test d trucks! Everyone there did such a nice job picking out my dream car. Thank you! The entire process was easy, got to look at some options, then test drive, then ordered. Pat and Bill did a great job. Once my car was here, I signed everything and had the best overview from Bill. He went through all of the manuals, features, helped me set up my phone and even spent a ton of time going through the car and it’s features. I had no clue everything it could do but appreciate the care from everyone. Thank you again Heiser Toyota for everything. :) More

Good service, good communication about the vehicle's needs. Friendly representative explained everything, the was work completed in a timely fashion. The waiting lobby was comfortable and offered free drinks a Friendly representative explained everything, the was work completed in a timely fashion. The waiting lobby was comfortable and offered free drinks and snacks for those who wait on their vehicle's. More

Great, knowledgeable dealer. Quite the pleasure to work with. I would recommend Al as your salesman so ask for him when you're looking for a vehicle. He treated my daughter and I with the upmost respect. with. I would recommend Al as your salesman so ask for him when you're looking for a vehicle. He treated my daughter and I with the upmost respect. I have had very few dealerships or dealers that I could compliment over my lifetime, however see Al if you're looking for a new or used Vehicle. He won't lie to you just to make a sale. More

I cannot express enough how amazing my experience was last week. From the moment we walked in we were treated with respect and a friendly attitude. Al the sales person knew the car was for me as the pr last week. From the moment we walked in we were treated with respect and a friendly attitude. Al the sales person knew the car was for me as the primary driver and worked with me to find the perfect match! I have never owned a Toyota before but will not think twice about using this dealership again!! More

My experience with the sales representative was amazing. He knew the Toyota vehicles well and made us feel very comfortable with all of our questions and concerns. He knew the Toyota vehicles well and made us feel very comfortable with all of our questions and concerns. More