Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Toyota
Milwaukee, WI
8,206 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,206 reviews
April 22, 2020
I had a great experience! Bill was great to work with! He was very friendly, understanding, personable & easy to talk to! Thanks Bill! :) Everyone else was also extremely nice & easy to work with! I am super was very friendly, understanding, personable & easy to talk to! Thanks Bill! :) Everyone else was also extremely nice & easy to work with! I am super happy with my new 4Runner! More
by Xraymich26
Verified Customer
April 22, 2020
I'm happy that your employees treat me as good as a family member and I will always be part of Heiser Toyota. Thank you so much. I hope you will always be kind like this so on. family member and I will always be part of Heiser Toyota. Thank you so much. I hope you will always be kind like this so on. More
by YING_MATC2003
April 22, 2020
Great customer Service Took my 2020 Rav4 in for its first service appointment, everyone was very helpful through the entire experience...100% recommend Heiser to be your go Took my 2020 Rav4 in for its first service appointment, everyone was very helpful through the entire experience...100% recommend Heiser to be your go to car dealership and service center. You will not find more happy, helpful, and better staff to work with. More
by EMILY36
Employees Worked With
April 21, 2020
This is our go-to Toyota Dealership for everything vehicle related. From purchase to maintenance they have us covered. The Toyota Management, Service and Sales staff are extremely knowledgeable, alway vehicle related. From purchase to maintenance they have us covered. The Toyota Management, Service and Sales staff are extremely knowledgeable, always friendly and make visiting the dealership fun! More
by RASPBERRYBEACHES
Employees Worked With
April 20, 2020
This is a great place to shop for your next car. Sale services are great especially the sale person, he is very present to work with and knowledge about cars and finance person is working very fast. I am services are great especially the sale person, he is very present to work with and knowledge about cars and finance person is working very fast. I am looking forward fir my next car. More
by Kxiong2
Employees Worked With
Tria Lee
April 17, 2020
Low Key; Good service on lot Salesman was respectful and helpful while we bought a used Highlander during Covid-19. Used all appropriate protocols and answered all our concerns Salesman was respectful and helpful while we bought a used Highlander during Covid-19. Used all appropriate protocols and answered all our concerns about the car. Financial officer was easy to work with and efficient. Looking forward to servicing our car at Heiser's! More
by gp
Employees Worked With
April 17, 2020
Great customer service and very friendly. Answered all of our questions. Showed us the vehicle options and was patient with us while we explored other options. Great seller! of our questions. Showed us the vehicle options and was patient with us while we explored other options. Great seller! More
by Highlander
April 17, 2020
Car was picked up on schedule. Three and half hours later I got a call from Dana explaining what was done, and the man was on his way to drop my car off. Car serviced, washed and vacuumed. This was exceptio I got a call from Dana explaining what was done, and the man was on his way to drop my car off. Car serviced, washed and vacuumed. This was exceptional service. So glad to have a clean car!!!! More
by CPASBRIG1947
Employees Worked With
Dana Schilz, Bob Arciszewski
April 17, 2020
Awesome customer service The crew is courteous, efficient and caring. They finished my job in good time and and explained everything that was done. Very friendly group of peop The crew is courteous, efficient and caring. They finished my job in good time and and explained everything that was done. Very friendly group of people More
by donky4
April 16, 2020
Excellent service. Was on time for appt. actually I was there early and they took care of car right away. Had a concern about something I thought was a problem and the Was on time for appt. actually I was there early and they took care of car right away. Had a concern about something I thought was a problem and they got a few opinions and it was okay. More
by BARBDAVEL
Employees Worked With
Amy Bobber
