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Heiser Toyota
Milwaukee, WI
8,108 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,108 reviews
February 21, 2020
A quiet area would be helpful for individuals who would like to work or read while they wait. Only issue is there was no reason given for my inability to fill my take beyond 7/8 full. Probably an issue like to work or read while they wait. Only issue is there was no reason given for my inability to fill my take beyond 7/8 full. Probably an issue with the calibration, but no one had heard of the problem before. I was told that the fuel tank could be removed and checked for issues with the float (?), but I didn't want to pay for this process (car only has 10,000 miles on it and I bought it new from your dealership. More
by MDION0
Verified CustomerEmployees Worked With
Chue Lee
February 21, 2020
My first experience with service was a pleasant one. Short wait, knowledgeable, courteous staff. Great job installing my door guards! See you in June for my first oil change. Short wait, knowledgeable, courteous staff. Great job installing my door guards! See you in June for my first oil change. More
by KIMMREICHARD
Employees Worked With
Don't know the name of the young man.
February 20, 2020
Routine Maintenance This is a great dealership. Staff is very helpful and knowledgeable. It can be challenging to get an appointment time, but that's not that big of a de This is a great dealership. Staff is very helpful and knowledgeable. It can be challenging to get an appointment time, but that's not that big of a deal for outstanding service. I appreciate all of their hard work. More
by AJR5150
Employees Worked With
February 20, 2020
Venza repair were taken care of to my satisfaction and were done in the time allotment promised. Will return when future repairs are needed. Thank you. were taken care of to my satisfaction and were done in the time allotment promised. Will return when future repairs are needed. Thank you. More
by GGDESIGN4
Employees Worked With
Dana Schilz
February 19, 2020
Required maintenance . My Prius V has about 33,000 miles, and I needed new tires and air filters, along with the required maintenance. I enjoyed the popcorn and snacks while My Prius V has about 33,000 miles, and I needed new tires and air filters, along with the required maintenance. I enjoyed the popcorn and snacks while I was waiting. TV was fun until someone changed the channel! More
by MROWDY
Employees Worked With
Dana Schilz
February 19, 2020
I was very pleased with the friendly staff and the ease in leasing my beautiful new car. Thanks for making it a pleasure! Al was great! in leasing my beautiful new car. Thanks for making it a pleasure! Al was great! More
by KIMMREICHARD
February 18, 2020
The staff is amazing as always. Never pushy, also willing to try different solutions. They got me a new Highlander within the price range I’m comfortable with. to try different solutions. They got me a new Highlander within the price range I’m comfortable with. More
by KTAKHISIS
February 18, 2020
Great dealership, great people. We rely on Heiser for all of our new car needs! Al Hussain is the best! We have been coming for 10+ Years and wouldn’t go anywhere else! of our new car needs! Al Hussain is the best! We have been coming for 10+ Years and wouldn’t go anywhere else! More
by KARA.JOHNSON926
Employees Worked With
February 17, 2020
Bill was great to work with. My husband and I greatly appreciated the low pressure environment! We were really comfortable at Heiser and excited to give Bill our business. appreciated the low pressure environment! We were really comfortable at Heiser and excited to give Bill our business. More
by CKRUSE04
February 17, 2020
Great service . Went for the car's front-facing camera aligment. Took 2 hours. This was faster that I thought it would be. Waiting room is clean and well-stocked . Went for the car's front-facing camera aligment. Took 2 hours. This was faster that I thought it would be. Waiting room is clean and well-stocked with snacks. Waiting room has nice comfy chairs. More
by HTAUJOO
Employees Worked With
Don't remember.
