Heiser Toyota

60,000 mi service The service was quick for 60,000 mi servicing on my 2016 Sienna and Service Advisor Vincent was very helpful in explaining about the work that would b The service was quick for 60,000 mi servicing on my 2016 Sienna and Service Advisor Vincent was very helpful in explaining about the work that would be done. More

Outstanding service! Everyone was very professional, friendly, prompt, and provided excellent care for my vehicle! The customer environment is welcoming, clean, and I enjo Everyone was very professional, friendly, prompt, and provided excellent care for my vehicle! The customer environment is welcoming, clean, and I enjoy the complimentary beverages and snacks! More

15K Mile CheckUp ---------painless very busy day for Service Dept. however, in/out in 90 minutes as promised by Service Writer. Everything I asked to have done/looked at was completed w very busy day for Service Dept. however, in/out in 90 minutes as promised by Service Writer. Everything I asked to have done/looked at was completed without charge! Really appreciate the commitment to quality. More

2020 Tacoma Jason was a pleasure to work with, easy and very professional. He was knowledgeable of the vehicle and did everything he could to make sure I was sati Jason was a pleasure to work with, easy and very professional. He was knowledgeable of the vehicle and did everything he could to make sure I was satisfied. More

New Rav 4 A very positive experience as usual. All staff is well prepared and made this to go fairly smoothly for us. A particularly thank to Pat that helped us A very positive experience as usual. All staff is well prepared and made this to go fairly smoothly for us. A particularly thank to Pat that helped us to set up the whole purchase. More

Speedy Service I got in a little before my appointment time and was taken care of, pretty much, right away. The oil change and tire rotation took less time . I was I got in a little before my appointment time and was taken care of, pretty much, right away. The oil change and tire rotation took less time . I was in and out in good time. More

Heiser Toyota was easy to work with, quick to respond to our emails and overall a very good experience when purchasing our new Highlander. Our salesperson Al, has worked there for 20+ years and was very kno our emails and overall a very good experience when purchasing our new Highlander. Our salesperson Al, has worked there for 20+ years and was very knowledgeable and friendly. Thanks Heiser! More

1hr+ for a tire rotation Visit was subpar from the start, understaffed service desk with a long wait to get checked in for the appt. Then learned all that was scheduled was a Visit was subpar from the start, understaffed service desk with a long wait to get checked in for the appt. Then learned all that was scheduled was a tire rotation, However after an hour of waiting we finally insisted on a status update only to find the car had been done for a bit they just didn’t take the time to get us. We voiced our frustration and they did waive the $15 charge for the rotation, but we still felt like we wasted a lot of time. We have had much better experiences here before, this wasn’t a good day for them. More

very convenience' The service that was provided was very quick and efficient. They provided accommodations to pass the time. They also provide free Wi-Fi which was very The service that was provided was very quick and efficient. They provided accommodations to pass the time. They also provide free Wi-Fi which was very convenient. More

Oil change and tire rotation Chue was very friendly the work was done in less time than expected - 45 mins not the hour they said. Problem was the payment person, no greeting, no Chue was very friendly the work was done in less time than expected - 45 mins not the hour they said. Problem was the payment person, no greeting, not friendly and no thank you! She was not someone I like giving my money to. Four stars does not reflect Chue, it would have been five if the woman at the payment desk was friendlier..... Even other employees said hi and Happy New Year!. More