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Heiser Toyota
Milwaukee, WI
8,161 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,161 reviews
March 12, 2020
Always do a good job Today took a lot longer than usual for an oil change. The work is always well done. Friendly people. Good price on an oil change with synthetic lube. Today took a lot longer than usual for an oil change. The work is always well done. Friendly people. Good price on an oil change with synthetic lube. More
by KENSINGER0
Verified Customer
March 11, 2020
Very disappointed with Dana schliz she shouldn't be allowed to deal with public. This is the second time now that she made me feel uncomfortable asking questions her tone and attitude she is not a peo allowed to deal with public. This is the second time now that she made me feel uncomfortable asking questions her tone and attitude she is not a people person. For 30 years I have always left feeling good about my visit I will definately avoid her in the future. She is sitting at the desk that pete used to occupy wish he was still there More
by JBAUM68955
Employees Worked With
Dana Schilz
March 11, 2020
Purchase a Siennea Excellent and knowable salesman. Finally got vehicle I have been wanting for the last 5 years. I previously had a Pacifica but not as well equipped Excellent and knowable salesman. Finally got vehicle I have been wanting for the last 5 years. I previously had a Pacifica but not as well equipped and comfortable as a Siennea. Not much more to say. More
by ZAPFEL.DONALD
Employees Worked With
March 10, 2020
Awesome seller...the best! Came in on his day off to help us purchase a new car....sold us our last car 2 years ago us purchase a new car....sold us our last car 2 years ago More
by Lolitarhansen
March 10, 2020
This is the second vehicle I purchase from Heiser Toyota. I bought a new Highlander and than came back and bought a used highlander. My experience from these two different departments was amazing. I bought a new Highlander and than came back and bought a used highlander. My experience from these two different departments was amazing. More
by CARLITOS13B
March 10, 2020
Recall Notification EVERYBODY WAS GREAT. QUICK-N-EASY. SERVICE ADVISER WAS GREAT. THEY ALSO RENTED A RENTAL CAR. UNFORTUNATELY I DIDN'T NEED IT! IN AND OUT WAS EASY. EVERYBODY WAS GREAT. QUICK-N-EASY. SERVICE ADVISER WAS GREAT. THEY ALSO RENTED A RENTAL CAR. UNFORTUNATELY I DIDN'T NEED IT! IN AND OUT WAS EASY. More
by HAUBY123
Employees Worked With
JOHN?
March 10, 2020
nail in tire Dana was marvelous, I had an appointment...she was prompt and bing bam I was out of there with a smile and no charge. Thank you Dana was marvelous, I had an appointment...she was prompt and bing bam I was out of there with a smile and no charge. Thank you More
by OOMICAC
Employees Worked With
Dana
March 09, 2020
Delighted Service was quick and easy, in and out within approximately 30 minutes, Service Advisor was professional and friendly. Free car wash was an added plus Service was quick and easy, in and out within approximately 30 minutes, Service Advisor was professional and friendly. Free car wash was an added plus. More
by RJMORGENSON
Employees Worked With
Bob Arciszewski
March 09, 2020
I had the best experience at Toyota. I came in for brake and steering wheel problems and none were found. Oil change was done. Thank you Dana Schilz. She was knowledgeable and kind. and steering wheel problems and none were found. Oil change was done. Thank you Dana Schilz. She was knowledgeable and kind. More
by MD2HARWELL
Employees Worked With
Dana Schilz
March 08, 2020
Jorgo was extremely nice and helpful, very good customer service in general I would recommend anyone who is trying to purchase a vehicle with low credit service in general I would recommend anyone who is trying to purchase a vehicle with low credit More
by JOSE.AME49
