Back

Heiser Toyota

Milwaukee, WI

4.7
8,302 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 8,302 reviews

May 14, 2020

I will definitely be recommending Heiser and James Hicks. My experience there was great. I didn't feel pressured into anything and I love my car. More

by SHUNT630
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your buying experience with Jason and our team at Toyota! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Happy Driving, Heiser Automotive

May 13, 2020

All staff at Heiser Toyota I am always greeted with a smile and a very professional staff member, be it in the service area, the cashier, or from the salespeople. I have bought More

by mbourque_53051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bobber
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your sales and service experiences with our team at Toyota! We are thrilled you enjoyed visiting with us and appreciate the opportunity to earn your business! Heiser Automotive

May 13, 2020

Awesome Very smart and helpful service writer. Took care of me right away and knew about the service recall. Told how long it would take to finish the job. More

by FCARINI487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave such a glowing review of our team member. We appreciate the opportunity to earn your service business and hope to see you soon!

May 13, 2020

Easy to work with! The employees that I worked with were patient and helped me find a great vehicle! I would feel confident that they would do the same for anyone else. More

by PJW
Recommend Dealer
Yes
Employees Worked With
Goran Filipovic, Tria Lee
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your buying experience with Tria and our team at Toyota! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Happy Driving, Heiser Automotive

May 13, 2020

The entire process of buying the car was very smooth. Tria was very helpful in finding out all the information that was asked. Would definitely buy from them again!! More

by OWENS011
Recommend Dealer
Yes
Employees Worked With
Tria Lee
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your buying experience with Tria! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Heiser Automotive

May 13, 2020

We appreciated the test drive at home and delivery. Overall experience was very good. I would recommend to others if they are looking to purchase a vehicle. More

by MANDY.KUNZER
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your buying experience with Jorgo and Shahat! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Heiser Automotive

May 13, 2020

Utilized the pickup drop off service, and car was returned with a dirty interior driver seat/door area. It does not appear that it was cleaned, and I doubt it was sanitized. I will not be servicing More

by REARDONMJ
Recommend Dealer
No
Employees Worked With
Dana Schilz
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are sorry to hear of your dissatisfaction with your least service visit. Can you please private message us your contact information so our manager can contact you to address all your concerns? Thank you,

May 13, 2020

Jorge Ndina was absolutely the best sales person. He took a lot of time with me and was very thorough in explaining the Toyota RAV4’s features. He presented a very positive impression of this dealershi More

by BKC1944
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positively glowing review of your buying experience with Jorgo! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Heiser Automotive

May 13, 2020

I remember when I first went to Toyota my credit wasn't the greatest and they in house financed me I was so happy with my Toyota sienna I couldn't believe it Toyota is the greatest! More

by Lawanda
Recommend Dealer
Yes
Employees Worked With
Maryann. Higgins
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your buying experience! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Heiser Automotive

May 12, 2020

What Happened to my Heiser Loyalty Rewards? I had my car in twice within a week for service. Oil change and then tires. Just wondering why my Heiser Loyalty Rewards dollars were not applied eith More

by DPIPIA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your feedback. Can you please private message us your contact information so our service manager can call you to answer all your questions? Thank you!

...
616
...