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Heiser Toyota
Milwaukee, WI
8,332 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,332 reviews
May 23, 2020
Excellent customer service. Dana was awesome. The service department did a really good job of identifying what needed repair and maintenance done on my car and gave me a quote before they proceede The service department did a really good job of identifying what needed repair and maintenance done on my car and gave me a quote before they proceeded with the work. More
by KARENLKONICEK
Verified CustomerEmployees Worked With
Dana Schilz
May 22, 2020
Dana S is amazing! I really enjoy taking my car to be serviced at Heiser Toyota because of the personal care and concern of the receptionists and workers. Dana Schilz k I really enjoy taking my car to be serviced at Heiser Toyota because of the personal care and concern of the receptionists and workers. Dana Schilz knows me by name and takes a sincere interest in my repair and upkeep needs. Thanks for the excellent service! More
by tom.saleska
May 22, 2020
Car Purchase Review All of the staff at Heiser Toyota were extremely helpful and kind. Roger was great to work with and I appreciated all of his help during my first car All of the staff at Heiser Toyota were extremely helpful and kind. Roger was great to work with and I appreciated all of his help during my first car purchase! I highly recommend if you are looking for a new car to go to Heiser Toyota! More
by NPNELSON1221
Employees Worked With
May 22, 2020
It was an excellent experience. I have always liked bringing my car in for service. Everybody is friendly, and knowledgeable. I will continue to bring my car to Heiser Toyota. I have always liked bringing my car in for service. Everybody is friendly, and knowledgeable. I will continue to bring my car to Heiser Toyota. More
by RICKG2
Employees Worked With
Bob Arciszewski
May 22, 2020
We had a great experience at Heiser, thanks to Al Hussain who helped us get a great deal and was a lot of fun. We even offered to pay more but he wouldn’t take it! who helped us get a great deal and was a lot of fun. We even offered to pay more but he wouldn’t take it! More
by Mike
Employees Worked With
May 21, 2020
Always a great experience working with Bill Lawrence. We have purchased at least 8 cars through him at Heiser Toyota because he takes good care of us. have purchased at least 8 cars through him at Heiser Toyota because he takes good care of us. More
by CHARLEEVB
Employees Worked With
Bill Lawrence
May 21, 2020
Al H has my vote for number 1 sales person. Al H gave us the space to look first, Then helped answer all our questions. Helped get a price we could agree on and got back in a new Toyota. Thanks Al H gave us the space to look first, Then helped answer all our questions. Helped get a price we could agree on and got back in a new Toyota. Thanks Al. More
by djfeucht52
Employees Worked With
May 21, 2020
Always a great experience at this particular dealership. This is the 2nd time I’ve purchased a car here with Jorgo. He is a fantastic salesman with excellent customer service skills. He is so knowledgeable This is the 2nd time I’ve purchased a car here with Jorgo. He is a fantastic salesman with excellent customer service skills. He is so knowledgeable and patient. Shahat was also very friendly. This location was also taking precautions for covid-19 I absolutely love my new 4 Runner, and this location. More
by RUBYSLIPPERS90
May 20, 2020
Smooth and Easy I showed up, I registered (while maintaining social distance, thank you) and was ensconced in the waiting room (on a very comfortable chair) very quic I showed up, I registered (while maintaining social distance, thank you) and was ensconced in the waiting room (on a very comfortable chair) very quickly. After about an hour Bob came to tell me about some additional repairs/replacements he recommended. I consented and about 45 minutes later my car was finished. I appreciate the ease of it all. I drive 30 minutes to Heiser. I do it because I trust them to be competent and give me good value. So far, and this is my third Toyota, my trust hasn't been misplaced. More
by MLKATZKA2
Employees Worked With
Bob Arciszewski
