Heiser Toyota

Great service I went in to the dealership to just look at a vehicle. I didn’t want to trade in my minivan. The team at Heiser was so kind, humorous, and helpful. J I went in to the dealership to just look at a vehicle. I didn’t want to trade in my minivan. The team at Heiser was so kind, humorous, and helpful. Jorjo was down to earth, and took the time to show me all the “bells and whistles” on the new vehicle. Needless to say I left the office that day with a new (to me) car that has everything I was looking for and more. Their trade prices were above blue book which helped me make up my mind. Great experience. Highly reccomend! Shahat was a great guy to work with for financing as well (really tried to make my payment as low as possible for me)! May be a customer for life (however I plan on driving this Highlander until the wheels fall off)! Thank you Heiser for the great experience. More

Very good experience Ask for Billy. He was great. It was a no hassle visit. They worked with me on a trade. I would re omens this dealer for sure. Bill Appleton Ask for Billy. He was great. It was a no hassle visit. They worked with me on a trade. I would re omens this dealer for sure. Bill Appleton, WI More

Awful Communication This has been some of the worst service I’ve received. My car has noted it needed an oil change twice and both times they have sent me back saying the This has been some of the worst service I’ve received. My car has noted it needed an oil change twice and both times they have sent me back saying there was no service needed even though my dashboard continued to say “Service Needed.” We scheduled a third service appointment for another item on the car are currently driving around the parking lot looking for what seems to be a non existent key drop. The first time, wife and daughter came up here to receive an oil change and tire rotation. The service department had the car for over 4 hours and only rotated the tires which thew off future service appointments. The second time, they kept the car for 2 hours to tell us we didn’t need any service done. We asked to schedule out our next appointment and we’re told we could drop the car off after hours and utilize a key drop. I’m currently here, looking for a key drop with no success. Scheduling and rescheduling appointments has been a nightmare as well as I have yet to get a hold of any associates during the work day and their online scheduling has been hard to navigate. I hate leaving a bad review as I’ve had good service from the leasing department, but the service department is the worst I’ve ever had to work with. More

Fantastic Experience James Hicks made our car leasing experience easy, quick and efficient! James is a top notch salesman unlike any salesman I’ve dealt with before. He is James Hicks made our car leasing experience easy, quick and efficient! James is a top notch salesman unlike any salesman I’ve dealt with before. He is kind, honest, and will work to get you an amazing deal! I highly recommend him! More

new tires, oil change and a recall from last year. Overall experience was good, as it usually is. My only complaint is that 3 of 4 valve covers were missing off of new tires. My husband noticed on Overall experience was good, as it usually is. My only complaint is that 3 of 4 valve covers were missing off of new tires. My husband noticed on Friday. I will call service department tomorrow. Vincent was very polite, answered all my questions. Where you see 4 stores below for quality of work is simply because of carelessness to not replace valve covers on new tires, More

Worked with Al Hussain I’m buying my first truck. Al was Worked with Al Hussain in buying my first truck. Al was extremely helpful and made me feel like his main priority every step of the way. Would definit Worked with Al Hussain in buying my first truck. Al was extremely helpful and made me feel like his main priority every step of the way. Would definitely recommend Al and Heiser Toyota to friends and family. More

James Hicks III is the one to work with; honest and caring. James came thru for me once again. Answers every ? and explains the "details". I wouldn't work with anyone else. Highly recommend him to friends an James came thru for me once again. Answers every ? and explains the "details". I wouldn't work with anyone else. Highly recommend him to friends and family. More

Excellent experience purchasing my new car We were just starting to look for a new car when we met Altaf Hussein at Heiser. They didn’t have what I was looking for but Al went out of his way to We were just starting to look for a new car when we met Altaf Hussein at Heiser. They didn’t have what I was looking for but Al went out of his way to save the sale by finding us the right vehicle at another dealership. Then he provided us exceptional service when we picked up the new car. I would very highly recommend Altaf to anyone looking for a new vehicle. Both my spouse and I were extremely pleased with the service Al provided us. More

It was a very intriguing experience for me! very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again More

Great to Work with. He’s one of the best salesmen at Heiser. This is my 6th vehicle I’m leasing from him and I will stay with him as my salesman as long as he’s working. He’s one of the best salesmen at Heiser. This is my 6th vehicle I’m leasing from him and I will stay with him as my salesman as long as he’s working. More