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Heiser Toyota
Milwaukee, WI
8,261 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,261 reviews
May 01, 2020
When I called for service I requested a number of things, one was a tire rotation, this did not get done. The leaking brake caliper was repaired, but the brake fluid that had leaked on the tire and rim was n one was a tire rotation, this did not get done. The leaking brake caliper was repaired, but the brake fluid that had leaked on the tire and rim was not cleaned up at all. More
by dbstillings
Verified CustomerEmployees Worked With
Bob Arciszewski
May 01, 2020
Al and Brett were very helpful during the process of getting me into a 2020 Rav4. Great customer service and very friendly. Answered all of my question. getting me into a 2020 Rav4. Great customer service and very friendly. Answered all of my question. More
by Jg091593
Employees Worked With
April 30, 2020
Al is very friendly and knowledgeable. Great to work with. Good deal and great follow through. I don’t know what else to write the end with. Good deal and great follow through. I don’t know what else to write the end More
by Mdouglas1021
April 30, 2020
Awesome!! Dont see CHAD listed below, he was our salesman and we would recommend him to our friends. Nice guy, not pushy, very informed on everything. and we would recommend him to our friends. Nice guy, not pushy, very informed on everything. More
by judepenguin1
Employees Worked With
Chad Braeger
April 30, 2020
I brought in my 4 runner for its 5000 mile covered service and the service tech was very friendly and helpful. After the service he showed me all work performed and insured I was satisfied before I le service and the service tech was very friendly and helpful. After the service he showed me all work performed and insured I was satisfied before I left. More
by KRANZRONALD
Employees Worked With
April 30, 2020
It was a very intriguing experience for me! The staff was personable and very punctual about getting my vehicle serviced! Well appreciated work by me. I look forward to continued business with t The staff was personable and very punctual about getting my vehicle serviced! Well appreciated work by me. I look forward to continued business with this Toyota dealer. More
by JORDANLHARPER5
April 30, 2020
Best Dealership in Town I have been a Heiser customer for over 20 years and have always had great service. The staff is friendly, knowledgeable and willing to help. I have been a Heiser customer for over 20 years and have always had great service. The staff is friendly, knowledgeable and willing to help. More
by SteveM
April 30, 2020
Once again had great service made to feel at home Al is a great salesman who really knows his stuff wouldn't go anywhere else. great salesman who really knows his stuff wouldn't go anywhere else. More
by Todd1973
Employees Worked With
April 30, 2020
Roger worked with me on getting me out of a vehicle I was leasing that I was paying too much a month for and it wasn’t worth it! I told him I’ve always wanted a Toyota Tacoma since I was a teenager. He worke leasing that I was paying too much a month for and it wasn’t worth it! I told him I’ve always wanted a Toyota Tacoma since I was a teenager. He worked with me back and forth for a couple of weeks before he was able to get me to a comfortable payment in the truck I have always wanted. Roger really was great and I will recommend him to anyone I know in the market for a new vehicle! More
by Mikayla
April 29, 2020
Great experience from start to finish I’ve been to other dealerships in the Milwaukee area. But Heiser is far better than the rest. Always had great service and the sales people are great I’ve been to other dealerships in the Milwaukee area. But Heiser is far better than the rest. Always had great service and the sales people are great to work with More
by TGEORGIA
