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Heiser Toyota

Milwaukee, WI

4.7
7,913 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,913 reviews

December 11, 2019

Professional people , good service Good price , and great dealer experience. Everything went smooth . Braian was great I highly recommend this company . The tour of explaining the car More

by Kherat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Drewek
Dec 16, 2019 -

Heiser Toyota responded

Dear Kherat, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Brian and the team at Heiser Toyota. If there is anthing else we can assist you with, please don't hesitate to reach out. Thank you for choosing Heiser, happy driving!

December 11, 2019

Maintenance I came in for routine maintenance and was treated very well by everyone. No problems and was told everything I needed to know about the condition of More

by apreid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimiah
Dec 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 11, 2019

Amazing experience I came in with my husband looking for a new RAV4. Tria was super helpful and was able to get all of our questions answer. We were able to come to an a More

by ANNASVANG11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Dec 16, 2019 -

Heiser Toyota responded

Dear Anna, Thank you for the kind words! We are so happy to hear that you and your husband had a 5-star experience with Tria and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new RAV4!

December 11, 2019

New Car Purchasr Cody was great to work with. He answered my questions so I could make an educated decision about which car was right for me. He wasn’t high pressured. More

by MSBONNIEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Severinsen
Dec 16, 2019 -

Heiser Toyota responded

Dear Bonnie, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Cody while finding just what you were looking for. Thank you for choosing Heiser and we hope to see you again soon. Enjoy your new ride!

December 11, 2019

Service with a smile. Service was done within the hour, very friendly staff. a pleasure to deal with.i reccomend Heiser Toyota to anyone looking for after purchase, they More

by SNORTUM1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee, Dana Schilz, Amy Bobber
Dec 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you continue to have a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future.

December 11, 2019

On time service I received reminders that the 10.000 service on my truck was due from your office. I made the appointment by phone and was greeted and helped in a ve More

by LHILL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Dec 11, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 10, 2019

Quick service My service representative was courteous and helpful. I had a late afternoon appointment and I wasn't sure how long I would be there but they got me in More

by PUMPKINREYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Dec 11, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you are pleased with your experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future.

December 10, 2019

Everything was great as usual I was warmly greeted and checked- in in a timely manner. The waiting area was clean and warm. Just one little tiny disappointment. The refrigerator wh More

by whatdahek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
not sure without a picture
Dec 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with us. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

December 10, 2019

Maintenance service Vincent was very good. I was on a time crunch and he was able to get me in and out within an hour. Thank you More

by judallen2847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that Vincent was able to get you in and out in a timely manner. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

December 10, 2019

They had car we were looking for & salesman was excellent We were looking for a new Toyota Camry hybrid. They had what were looking for. The sales man was very knowledgeable and helpful. Excellent serice! More

by tschiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that Al and the Heiser team helped to find exactly what you were looking for. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

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