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Heiser Toyota
Milwaukee, WI
8,044 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,044 reviews
January 28, 2020
Greatest oil changes in the city! I use to take my car to Woodman's for an oil change, great prices. And then I found Heiser Toyota. I can make an appointment (no more waiting in lines I use to take my car to Woodman's for an oil change, great prices. And then I found Heiser Toyota. I can make an appointment (no more waiting in lines) and the price is less, all while I sit in a comfortable waiting room with a TV and refreshments. Not a hard chair in a gas station. Best part is you do not have to drive a Toyota to get your oil changed there! I have a chevy, my daughter a jeep, my son a chevy truck and they do them all! Thanks Heiser. More
by BKRMAMA1
Verified CustomerEmployees Worked With
Joe Vicari Sr, and the sweet girl who drove my car in (sorry, don't know her name)
January 28, 2020
Car service/ oil change. Great customer service, service time was great. Gave discount on bulb for my headlights. Customer service was very polite, informative. He went over e Great customer service, service time was great. Gave discount on bulb for my headlights. Customer service was very polite, informative. He went over everything about my truck. Thank You. More
by JORDANSILAS11
Employees Worked With
January 28, 2020
Everyone was GREAT!! Very helpful, friendly and caring! Everyone made my wife and I feel like family! As usual I was very impressed with both the facility and the people (especially the people)!! caring! Everyone made my wife and I feel like family! As usual I was very impressed with both the facility and the people (especially the people)!! More
by rstinson58orphan
January 28, 2020
Speedy help Grateful Heiser service could fit me in so quickly when one of my car's headlights was out on amisty, almost foggy, day. My thanks. Grateful Heiser service could fit me in so quickly when one of my car's headlights was out on amisty, almost foggy, day. My thanks. More
by Grateful
Employees Worked With
Don't recall name
January 27, 2020
Good experience The staff at Heiser is pleasant, friendly, knowledgeable, and efficient. The waiting area is very comfortable. I was in for regular maintenance. The The staff at Heiser is pleasant, friendly, knowledgeable, and efficient. The waiting area is very comfortable. I was in for regular maintenance. The work was guick and efficient. More
by BACHZOO
Employees Worked With
January 27, 2020
I love Heiser's service dept. The service reps explain the services to be preformed on my car. And they alerted me that my car needed new tires. Service staff always professional. The service reps explain the services to be preformed on my car. And they alerted me that my car needed new tires. Service staff always professional. More
by BERNIE3265
Employees Worked With
Bob Arciszewski
January 27, 2020
Service I question if you read these reviews, since there was no response to my last one. my last review was regarding a radiator replacement that I felt was I question if you read these reviews, since there was no response to my last one. my last review was regarding a radiator replacement that I felt was a factory defect that I had to pay for. More
by ND5
Employees Worked With
Bob Arciszewski
January 26, 2020
We bought a Toyota Tacoma. We were looking for a Tacoma and saw one at Heiser that we liked. We came in, looked at it, and took a test drive. We worked with Bill Lawrence who We were looking for a Tacoma and saw one at Heiser that we liked. We came in, looked at it, and took a test drive. We worked with Bill Lawrence who was very nice and knowledgeable. He answered all of our questions and also showed us around including the service department. He took the time to show us how everything worked on the Tacoma before we left. He was very nice and easy to work with. More
by RMSTIEMKE
Employees Worked With
There was a lady that helped with the paperwork but I don't know her name. She was also very nice., Bill Lawrence
January 25, 2020
The service was excellent and the staff there are more than kind. They have a family atmosphere that draws you in. I loved my experience and would refer anyone to this dealer. James Hicks was my rep and h than kind. They have a family atmosphere that draws you in. I loved my experience and would refer anyone to this dealer. James Hicks was my rep and he was awesome! More
by YUNGMOZES2
