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Heiser Toyota

Milwaukee, WI

4.7
7,527 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,527 reviews

August 26, 2019

Roger made buying a car very easy! I just recently bought a used Toyota Highlander from Roger Droukas. He made the entire process quite easy. He has a lot of knowledge and answered all More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
Aug 26, 2019 -

Heiser Toyota responded

Dear Amy, Thank you for the great review! We are happy to hear that Roger has provided you with a positive experience. Thank you for choosing Heiser and we hope to see you again in the future. Happy driving!

August 26, 2019

Quick Service Chue Lee was efficient and welcoming. The wait time wasn't bad despite it being the weekend. was informed in detail of what was done and checked. Over More

by VUEK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Aug 27, 2019 -

Heiser Toyota responded

Dear Vue, Thank you for the positive feedback! We are always happy to help. We appreciate your business and hope to see you again in the future!

August 26, 2019

Quick and easy Going to an auto dealership can be very stressful. However, it was a good experience overall. Sales reps were kind and understanding. It was hassle-fr More

by HSOH0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive review and recommendations! Glad we could make this a hassle-free experience for you. We appreciate doing business with you and look forward to seeing you again in the future. Happy driving!

August 24, 2019

Roger Droukas was Great!! The whole car buying experience was Great! Lots of information given without high pressure. I was actually very (happily) surprised. I would recomm More

by SKI2836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
Aug 26, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback and for the recommendation! We are so happy to hear that Roger has provided a great car buying experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 23, 2019

Great service Everything was great, my only suggestion would be, the cashier/clerk wears to many hats. We waited some time to checkout as she was answering the pho More

by WALLYJP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Aug 23, 2019 -

Heiser Toyota responded

Dear Wally, Thanks for the 5-star review! We appreciate your business and hope to see you again soon.

August 23, 2019

Great experience Thank s to everyone my appointment was suppose to take about 1@1/2 hours and i had to get my mother to a appointment at the hospital which they told m More

by MCDALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee, Lis Arendorfer-Mess
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that your experience was wonderful and efficient. Always happy to help! We greatly appreciate your business and look forward to seeing you again in the future.

August 23, 2019

Porchia Woodson deserves a raise! I walked into the dealership not knowing anything about the car I was looking at, all I knew was my car was getting old and making noises you normally More

by Nomorebreakdowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porchia Woodson
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great feedback! We are so happy to hear that Porchia provided you with a positive experience and great service. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

August 22, 2019

Pretty Good Experience I worked with Al. In the beginning it seemed as if Al was more interested in talking to and working with my father than with me and I was the one who More

by AyeeTeaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2019

Positive Experience The visit was one for an Oil Change and Tire Rotation. I reported some noises coming from the suspension - or exhaust mounting hardware. Mechanic's an More

by WSHADID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garski, Greg Garski, Bob Arciszewski
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that the service team has provided you with a positive experience. We appreciate your business and hope to see you again in the future.

August 22, 2019

Friendly and honest. Very dependable, and friendly. A bit difficult to get them on the phone, but otherwise, a great dealership. Al was helpful, and dependable. So was More

by dnmicohen!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, We appreciate the positive review! Thank you for choosing Heiser. We hope to see you again in the future!

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