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Heiser Toyota
Milwaukee, WI
8,137 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,137 reviews
March 03, 2020
Came from out of state because of the great prices. They worked really well with me and were extremely hospitable. Highly recommend if you are looking for a quality vehicle at a great price! worked really well with me and were extremely hospitable. Highly recommend if you are looking for a quality vehicle at a great price! More
by RYAN S
Verified Customer
March 03, 2020
We had a great experience at Heiser! Our sales person James Hicks was excellent, super cool and really attentive to our needs. I highly recommend James! James Hicks was excellent, super cool and really attentive to our needs. I highly recommend James! More
by JFETTIG10
March 03, 2020
Friendly Everyone there is pretty friendly. Have had some issue with the service department in the past. Once we connected with Chue Lee, thing went more smoot Everyone there is pretty friendly. Have had some issue with the service department in the past. Once we connected with Chue Lee, thing went more smoothly, he knows his stuff. More
by SONICGILLETTE
March 02, 2020
Oil change and tire rotation. They did a good job, and fairly quickly for a dealership.I have been taking my Camry Hybrid there since I bought it back in 2013. They did a good job, and fairly quickly for a dealership.I have been taking my Camry Hybrid there since I bought it back in 2013. More
by FRITZCHRISM
Employees Worked With
Other Employees :
Chue Lee, Dana Schilz, Bob Arciszewski, Amy Bobber
March 02, 2020
Good service, good personnel and popcorn! The service area was very busy. I had an appointment and though the service took longer than expected, Brian Hall did a great job moving things along The service area was very busy. I had an appointment and though the service took longer than expected, Brian Hall did a great job moving things along. No worry. I have always had a good experience at Heiser. Everyone is quite helpful and friendly. Thanks. More
by jjankovich
Employees Worked With
Brian Hall, Nicholas Siebenlist
March 02, 2020
New tires for Prius Thanks to Heiser for reminding us that new tires were needed on our 2017 Prius. The whole experience went well, and now we're driving on safer tires. Thanks to Heiser for reminding us that new tires were needed on our 2017 Prius. The whole experience went well, and now we're driving on safer tires. More
by HERREWIG
Employees Worked With
Bob Arciszewski
March 02, 2020
I've been getting serviced here for about 2 years. Today was the first time that I was told that I only need an oil change everything 10K miles. The sticker that is placed inside of the car always has that was the first time that I was told that I only need an oil change everything 10K miles. The sticker that is placed inside of the car always has that the next change is due in 5K miles. Had I known that, I wouldn't come so often. My encounters with Heiser thus far have felt slimy. Once this car is paid off I will never purchase another vehicle from here again. More
by sharonh7857
Employees Worked With
March 02, 2020
I came in to get service (Oil change) to two vehicles and ended up purchasing a new vehicle as a surprise to my husband. The entire team working with me made his surprise special and I really appreciate it! ended up purchasing a new vehicle as a surprise to my husband. The entire team working with me made his surprise special and I really appreciate it! More
by kgibbons1
March 02, 2020
Al was incredibly polite, not pushy about his own opinions, but very informative with our questions. We were debating between a few models based on options available on them, he helped us figure out opinions, but very informative with our questions. We were debating between a few models based on options available on them, he helped us figure out what the best option was for us to get in the car we wanted same day. We definitely feel like we walked out getting the car we wanted at a fair price with a great sales professional! More
by JDay
Employees Worked With
March 01, 2020
Very patient person and kind person. Very understanding and willing to listen with a kind heart. Spent roughly 2 hours with him and was patient the whole time with us. Saleh and willing to listen with a kind heart. Spent roughly 2 hours with him and was patient the whole time with us. Saleh More
by Yazen100
Employees Worked With
