Heiser Toyota

1hr+ for a tire rotation Visit was subpar from the start, understaffed service desk with a long wait to get checked in for the appt. Then learned all that was scheduled was a Visit was subpar from the start, understaffed service desk with a long wait to get checked in for the appt. Then learned all that was scheduled was a tire rotation, However after an hour of waiting we finally insisted on a status update only to find the car had been done for a bit they just didn’t take the time to get us. We voiced our frustration and they did waive the $15 charge for the rotation, but we still felt like we wasted a lot of time. We have had much better experiences here before, this wasn’t a good day for them. More

very convenience' The service that was provided was very quick and efficient. They provided accommodations to pass the time. They also provide free Wi-Fi which was very The service that was provided was very quick and efficient. They provided accommodations to pass the time. They also provide free Wi-Fi which was very convenient. More

Oil change and tire rotation Chue was very friendly the work was done in less time than expected - 45 mins not the hour they said. Problem was the payment person, no greeting, no Chue was very friendly the work was done in less time than expected - 45 mins not the hour they said. Problem was the payment person, no greeting, not friendly and no thank you! She was not someone I like giving my money to. Four stars does not reflect Chue, it would have been five if the woman at the payment desk was friendlier..... Even other employees said hi and Happy New Year!. More

Excellent Service Was met within a minute with the Sevice Advisor. Service was completed within a hour and I was on my way home. Enjoy coming here. Was met within a minute with the Sevice Advisor. Service was completed within a hour and I was on my way home. Enjoy coming here. More

Terrific Experience - SH This was my first visit to Heiser Toyota and I can honestly say that the experience was exceptional. My salesperson, Al H, made me feel welcome and w This was my first visit to Heiser Toyota and I can honestly say that the experience was exceptional. My salesperson, Al H, made me feel welcome and was great about explaining everything. Everyone was very friendly and fair. I feel that I got a great value. More

Excellent dealership! My husband and I purchased a vehicle from Heiser this week, they were amazing to work with and our sales person, Al, was terrific! Highly recommend this dealership! vehicle from Heiser this week, they were amazing to work with and our sales person, Al, was terrific! Highly recommend this dealership! More

Good Service Scheduling an appointment online was easy. They were ready for me when I got there. They got the service done quickly and contacted me as soon as it Scheduling an appointment online was easy. They were ready for me when I got there. They got the service done quickly and contacted me as soon as it was complete. I stopped going to the dealership that we purchased our Toyotas from because their service sucked. I keep coming back to Heiser because the service is exceptional. More

Had an Awesome Car buying experience again. Worked with Brian Drewek , Jessica Phillips and Jorgo Ndina They made it really quick and easy. They gave me a great trade value for my 2017 Tundra Worked with Brian Drewek , Jessica Phillips and Jorgo Ndina They made it really quick and easy. They gave me a great trade value for my 2017 Tundra on a New 2020 Tundra. More

Awesome service Once again my appointment was on time and didn’t take very long. Every employee I crossed paths with was super friendly and answered my questions abou Once again my appointment was on time and didn’t take very long. Every employee I crossed paths with was super friendly and answered my questions about my newer vehicle. I couldn’t be happier! I would buy my next new vehicle from Heiser. More

Great experience - start to finish. The staff at Heiser Toyota took care of me - start to finish. Chad Covert turned me over to Jorgo Ndina and we worked together to find me the right c The staff at Heiser Toyota took care of me - start to finish. Chad Covert turned me over to Jorgo Ndina and we worked together to find me the right car and deal. Jorgo was attentive and compassionate towards my needs. We found the right car! Shahat Mohamed was able to help me on the financing end as well. Kind and articulate, Shahat walked me through the final steps of financing, warranties and payment info. I can't say enough good things about Heiser Toyota. The entire atmosphere was pleasant. The staff was exceptional. More