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Heiser Toyota

Milwaukee, WI

4.7
7,778 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,778 reviews

November 07, 2019

Flat tire We had a low tire pressure warning light on the dash. It involved a tire that had been repaired a few weeks ago. They told us it would need to be repl More

by GNSALOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Nov 07, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 07, 2019

Oil change Took my MDX in for the free first oil change after purchase. Process went very smooth. Took approx 1.25 hours from start to finish. More

by Julia Gtown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Nov 08, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 07, 2019

Satisfied Customer I had to change my appointment twice in 2 days (my error on one, the other they were able move my scheduled time to an earlier one for my convenience) More

by sockafar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah? The scheduler., Chue Lee
Nov 08, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 07, 2019

Love Heiser Best waiting room And amenities. Friendly staff who always greet me when I arrive. Having worked in the auto Industry before and knowing the hours More

by KEVIN.GALEZEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Schilz
Nov 07, 2019 -

Heiser Toyota responded

Dear Kevin, Thank you for taking the time to leave us a great review! We are thrilled to hear that you've continued to have a great experience with Heiser and enjoy our customer lounge. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

November 07, 2019

smooth service I took my car in for service today got there early was taken in early by Dana. She was very professional and answered all my questions. More

by diane625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Nov 08, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 06, 2019

remove plastic from exhaust pipe With no appointment I drove in with some plastic stuck to my exhaust pipe, the smell was bad. Vincent accepted my vehicle and within 45 minutes I was More

by JLESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 06, 2019

Friendly, helpful and overall had a great experience. Our salesperson Al went above and beyond to assure we had a great experience. We really enjoyed working with him. We would definitely come back agai More

by TBGOEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again next time. Enjoy your new ride!

November 06, 2019

Awesome service Tria took his time listening and helping me choose the right car for me. Best customer service ever. Will buy again in the future from him. More

by NANCYTHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Nov 07, 2019 -

Heiser Toyota responded

Dear Nancy, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Tria and the Heiser team while finding exactly what you were looking for. Thank you for choosing Heiser, we look forward to seeing you again next time. Hope you're enjoying your new ride!

November 06, 2019

Good job Great service and experience, I will buy and bring the car to do the service again in the future. Great location and clean plus close to my house More

by SEENAVANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Nov 07, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 06, 2019

55,000 maintenance It's always a god experience at Heiser. You can usually find a time slot that is convienient and it never takes more than one hour. More

by Susie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Nov 06, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

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