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Heiser Toyota

Milwaukee, WI

4.7
8,291 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,291 reviews

May 11, 2020

Great Experience working with Al Hussain Al was a great salesperson to deal with. He was willing to make a deal but not in a pressuring way. Explained options on the SUV very well. Followed t More

by valeries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive review of your buying experience with Al! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Heiser Automotive

May 11, 2020

Very professional, not pressured, Bill work with my budget and help me to get good APR loan by Toyota Financial Services TFS . Love my TACO 2016 . Thanks More

by REYES1600
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Lawrence
May 11, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback of your purchase experience. We appreciate the opportunity to earn your business and hope to see you again soon. Happy motoring! Heiser Automotive

May 11, 2020

I’ve been going to metro auto mall for a few years now. The service is always goes smooth and the staff are friendly and efficient. More

by smccloud247
Recommend Dealer
Yes
Employees Worked With
Maureen Calmes
May 11, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback of your service experience! We appreciate the opportunity to earn your business and thank you as well for your loyalty to our department. Heiser Automotive

May 10, 2020

Great experience working with salesman Al Hussain. He listened to what I wanted, showed me different vehicles & their features & took me on a test drive. He worked hard to get me a good deal, was polite, More

by Carol
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Heiser Toyota responded

Dear Carol, Thank you very much for your positive feedback of your purchase experience. We appreciate the opportunity to earn your business and hope to see you again soon. Happy Driving! Heiser Automotive

May 10, 2020

No pressure staffing. Super friendly. Made my purchase as fast and easy as possible. Also very ambitious in suiting my needs in finding the right vehicle. Love my choice and very happy with the whole place a More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Tucek
May 11, 2020 -

Heiser Toyota responded

Hi Tanya, Thank you very much for your positive feedback of your purchase experience. We are thrilled you found the right vehicle for your needs and we appreciate the opportunity to earn your business. Happy Motoring! Heiser Automotive

May 09, 2020

I bought a 2016 Toyota Highlander. The suv is beautiful and I recommend buying from Heiser. The sales staff is friendly and willing to help with anything. More

by EROECKER
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee
May 11, 2020 -

Heiser Toyota responded

Dear Valued Customer Thank you very much for your positive feedback of your purchase experience. We appreciate the opportunity to earn your business and hope to see you again soon. Happy Motoring! Heiser Automotive

May 08, 2020

Extremely pleased with the service we received after the sale. when we had an additional concern, they took the car back into service and made it right! It’s nice to find a dealership that want to make su More

by CINDYRAIMER
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Heiser Toyota responded

Dear Cindy, Thank you very much for your positive feedback of your service experience. We appreciate the opportunity to earn your business and hope to see you again soon! Heiser Automotive

May 08, 2020

All good very efficient and on time really appreciate the service. Many thanks! We are self quarantined because of our age so this service has really helped us out More

by OLENRJ
Recommend Dealer
Yes
Employees Worked With
Kevin Garski, Chue Lee, Dana Schilz
May 11, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback of your service experience. We appreciate the opportunity to earn your business and hope to see you again soon. Happy Motoring! Heiser Automotive

May 08, 2020

I like my sales guy but he must’ve told me 30 times to give him a good rating which turned my impression of him. The finance guy sold me an insurance package which later the service department gave me pri More

by IMAPAPAOF4
Recommend Dealer
No
Employees Worked With
Al Hussain
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are sorry tor hear your purchase experience didn't meet your expectations. Can you please private message us your contact information so that our General Manager can address you concerns? Thank you

May 08, 2020

Good Service Our Toyota is now 10 years old and we purchased it new back in 2010 from Heiser Toyota. I cannot think of a bad experience that I have encountered wit More

by shorts360driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
May 11, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your positive feedback of your purchase experience. We appreciate the opportunity to earn your business for the past ten years and look forward to seeing you again! Heiser Automotive

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