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Heiser Toyota

Milwaukee, WI

4.7
7,951 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,951 reviews

December 20, 2019

Great Service! I brought my Prius in for oil change, tire rotation and simple points check. Told it might take an hour, but they finished in about half an hour. Car More

by ASTONE0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you received great service on your Prius and had a pleasant experience with us. Thank you for choosing Heiser Toyota and we hope to see you again soon. Happy driving!

December 20, 2019

Third time’s the charm This is the third Toyota we’ve purchased from Roger at Heiser Toyota over 15 years. They try very hard to find a way to make a deal good for both the More

by GLINDAJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you continue to have a great experience with Roger and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 20, 2019

We Had A Really Nice Experience Our salesman James Hicks III was very welcoming, friendly and honest. He had great knowledge of the features and benefits of the Camry. He even called More

by DVRUWINK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Doro in On Line Sales & Elizabeth in Finance
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are so happy to hear that you had a great experience with James and the team at Heiser Toyota. We greatly appreciate your business and hope to see you again soon. Enjoy your new Camry!

December 20, 2019

Friendly efficient service. Received best price available for synthetic oil change, tire rotation and safety checks. Vehicle was checked in and serviced quickly. Arrival time u More

by ajf-pjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with us. Thank you for choosing Heiser Toyota and we hope to see you again soon.

December 20, 2019

Oil change and tire rotation They were able to do the service right away. I was just dropping my car off for the next day. Thanks for the speedy service! More

by PEMERY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are happy to hear that you had a great experience with our service department. Thank you for choosing Heiser Toyota and we hope to see you again soon. Happy driving!

December 20, 2019

Excellent experience James is an excellent salesman which is why we came back to him to purchase our second car at Heiser. The experience overall was great including the s More

by birdman53095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with James and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 19, 2019

Stellar professionalism I was treated respectfully and kindly from entrance to delivery of my vehicle. Bill in Sales was the best salesman i have worked with. I will return More

by Mcmo70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are pleased to hear that you had a great experience with Bill and the team. Thank you choosing Heiser Toyota and we look forward to seeing you again in the future. Enjoy your new ride!

December 19, 2019

Would go back every-time to work with Al Working with Al was a pleasure as usual. He always takes great care of my family and so does Heiser. I highly recommend seeing Al to make the car buyi More

by DKoeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you and your family continue to have a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 19, 2019

Excellent experience James Hicks walked me through every step of the car buying process. As soon as I finished the test drive I knew a Rav4 was the car I wanted. James was More

by Codin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Heiser Toyota responded

Dear Codin, Thank you for taking the time to share your experience with us! We are pleased to hear that you had a great experience with James and the team. Thank you for choosing Heiser Toyota and we look forward to seeing you again in the future. Hope you're enjoying your new RAV4!

December 19, 2019

Another great experience! The staff at Heiser Toyota are not only top professionals, they truly care about their customers! From being welcomed in the service department and us More

by bunnyraasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you continue to have a great experience with us. Thank you for choosing Heiser Toyota, we hope to see you again soon. Happy driving!

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