Heiser Toyota

Unprofessional Manager The Service person that checked me in and the one that brought me the paperwork and details on my car were very helpful - 5 stars. The Manager in the The Service person that checked me in and the one that brought me the paperwork and details on my car were very helpful - 5 stars. The Manager in the office off the service pay area was extremely unprofessional and made me very uncomfortable. He was rude and demeaning to the staff in his office. I welcome a call to discuss: 414-916-9315 More

Great experience Dana was a very nice making sure that my concern about my car was well explain to the people in charge to check it. The oil change was good, they cha Dana was a very nice making sure that my concern about my car was well explain to the people in charge to check it. The oil change was good, they change the back wiper, and check the problem that I have with the heat. They check and did something , it works for a little and goes back to a cold air at the passenger side. At this moment my husband is driving and I am freezing on the passenger. I hope they can find what is wrong with it. Thank you. More

got done quicker than expected I got an oil change and tire rotation and tire with a Woodman's coupon. Customer service was very friendly. service was quick and I appreciated the I got an oil change and tire rotation and tire with a Woodman's coupon. Customer service was very friendly. service was quick and I appreciated the free car wash. I always enjoy the free popcorn and hot chocolate More

Good service My car was purchased and serviced at this location since. I’ve no complaints. I liked that they were conscientious about doing necessary replacements My car was purchased and serviced at this location since. I’ve no complaints. I liked that they were conscientious about doing necessary replacements only. More

18 month check Service was friendly & inviting...they were waiting for me even though a train stopped on the tracks stopped my being to the appointment on time! And Service was friendly & inviting...they were waiting for me even though a train stopped on the tracks stopped my being to the appointment on time! And appointment went faster than I had anticipated! More

Awesome, as always Heiser has always given me great service Over the past 19 years and I cannot recommend them enough! The entire service team is always friendly and ext Heiser has always given me great service Over the past 19 years and I cannot recommend them enough! The entire service team is always friendly and extremely helpful. More

Service great getting an appointment .. bad Service is great. I could not make a wait appointment on line so I called and made one. Wrong date wax entered, I missed appointment, made another sin Service is great. I could not make a wait appointment on line so I called and made one. Wrong date wax entered, I missed appointment, made another since date we agreed on originally was not there, then got an email saying my appointment was ready for original date , called again. They have no coordination between service and appointment dept , or their computer system sucks. I am seriously considering not coming back for either of my Toyota vehicles. More

Service rep My service rep was friendly accommodating and very helpful. She was very nice The appointment was completed timely and I got there early and they w My service rep was friendly accommodating and very helpful. She was very nice The appointment was completed timely and I got there early and they were able to get me in. More

RAM truck to Rav4 Al was very knowledgeable and friendly. Helped make sure the Rav4 had all the features I requested. Al will help you get the right car for you. Al was very knowledgeable and friendly. Helped make sure the Rav4 had all the features I requested. Al will help you get the right car for you. More

Just a wonderhul salesman in James Hicks. James Hicks was very knowledgeable and personal. He worked with us and our budget so that we were able to lease a beautiful 2019 Highlander. We will a James Hicks was very knowledgeable and personal. He worked with us and our budget so that we were able to lease a beautiful 2019 Highlander. We will always ask for him for our future leases or purchases. More