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Heiser Toyota

Milwaukee, WI

4.7
7,903 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,903 reviews

December 10, 2019

Easy and honest to deal with. I came to the dealership to just take a look at the new features of the 2020 model year Tacoma. After meeting Jorgo he was able to break down the diff More

by Barbaroogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Jorgo and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 09, 2019

This dealership is good for me I like it. It was Awesome!!! Fantastic!!!This was the best dealership.My need,Wants and my budget in searching for the right car for me! I’m so thankful for good More

by Kamaluddin Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Kamaluddin, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Jorgo and the Heiser team. Thank you for choosing Heiser and we look forward seeing you again in the future. Welcome to the Heiser family of owners!

December 09, 2019

Great dealership to work with Just purchased new Rav 4. This is 3rd vehicle we either purchased or leased from Heiser. Al Hussein was our sales person all 3 times and he worked v More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Carol, Thank you for the kind words! We are pleased to hear that you continue to have a great experience with Al and the Heiser team. We greatly appreciate your business and look forward seeing you again in the future. Enjoy your new RAV4!

December 09, 2019

Great service Always very responsive to questions and courteous upon walking in, nice waiting area as well. They do not upsell which is a huge bonus. Free drinks an More

by CHECK889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Dec 09, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 09, 2019

Excellent customer service Excellent customer service, they explained everything to the best of their knowledge so that we as the customer fully understand what needs to be serv More

by kasivang1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Dec 09, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 08, 2019

Great and friendly service They gave me a good price on my purchase, were great at communicating and everyone was very friendly. They made sure I was satisfied each step of the More

by DJJOHNSTON74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence, Trevor Tucek
Dec 09, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Bill and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 08, 2019

100,00 Service When I came in for my appointment scheduled at 12:30, there were a few customers waiting to be serviced, so I waited for about 25 minutes. Bob Arcisze More

by loreanjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Dec 09, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2019

Why so long for an oil change? When we checked in, which took unreasonably long considering there was no line, we were told it would be about an hour and fifteen minutes - for an oi More

by madtownbadger32
Recommend Dealer
No
Employees Worked With
Dec 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, We are very sorry you did not receive as fast a service as you expected. Can you please private message us your contact information so that our service director can reach out to you? Thank you

December 06, 2019

Easy, Professional and Courteous They make buying a car less stressful. They are willing to work with you to make your experience positive. I would recommend them to others. More

by DPOLITE411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Dec 09, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 06, 2019

experience. We were shuttled back and forth from the appointment. Very nice. Nice friendly staff. Minimal time checking in. Four new tires put on, lube and oil More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Dec 09, 2019 -

Heiser Toyota responded

Dear Mary, Thank you for the kind words! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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