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Heiser Toyota

Milwaukee, WI

4.7
7,862 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,862 reviews

November 29, 2019

Worked with Al Hussain I’m buying my first truck. Al was Worked with Al Hussain in buying my first truck. Al was extremely helpful and made me feel like his main priority every step of the way. Would definit More

by Edrakas
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Al and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Welcome to the Heiser family of owners!

November 29, 2019

James Hicks III is the one to work with; honest and caring. James came thru for me once again. Answers every ? and explains the "details". I wouldn't work with anyone else. Highly recommend him to friends an More

by ANITAL255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hicks, Shahat Mohamed
Dec 02, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your glowing review of James and for the opportunity to earn your business. We noticed you said 'no' in the Recommended category. Would this be a mistake by chance? Kind Regards, Heiser Automotive

November 29, 2019

Excellent experience purchasing my new car We were just starting to look for a new car when we met Altaf Hussein at Heiser. They didn’t have what I was looking for but Al went out of his way to More

by gschley13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Al and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Welcome to the Heiser family of owners, enjoy your new ride!

November 29, 2019

It was a very intriguing experience for me! very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again More

by JORDANLHARPER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Bob Arciszewski
Nov 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2019

Great to Work with. He’s one of the best salesmen at Heiser. This is my 6th vehicle I’m leasing from him and I will stay with him as my salesman as long as he’s working. More

by Bevgrad53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you continue to have a great experience with Al and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again next time. Enjoy your new ride!

November 28, 2019

Bob was very helpful and friendly. Dana was rude, terrible. I purchased my car here and typically receive great customer service. Dana was rude and refused my business because she said they were too busy unless More

by Gwheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz, Bob Arciszewski
November 28, 2019

Great to work with They took their time to get to know what my needs and what I was looking for. They were very easy to work with and helped me go over every feature on More

by ADAMWALTERS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J
Nov 29, 2019 -

Heiser Toyota responded

Dear Adam, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Alex and the team. Thank you for choosing Heiser and we hope to see you again soon. Enjoy your new ride!

November 28, 2019

Helpful, friendly and great service! I left feeling confident that my vehicle was safe and a sense of relief that it was in good hands. The waiting area was very comfortable, reading mate More

by HSKOSLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Nov 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department and enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 27, 2019

The representative was very effiecient and communicated well Chue was polite and responsive to get me in and out for my car service appointment. Thank-you for the coke and hope you get the refigerator repaired More

by SBARTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Nov 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 27, 2019

Satisfied Customer The customer service I receive at Heiser always exceeds my expectations and leaves me feeling like a valued customer. The staff is friendly and the se More

by JENNIFER.WEGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Nov 27, 2019 -

Heiser Toyota responded

Dear Jennifer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you continue to have a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

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