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Heiser Toyota

Milwaukee, WI

4.7
8,202 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,202 reviews

March 31, 2020

I would recommend Heiser Toyota to anyone in the market for a Toyota. Always friendly and helpful. Convenient location and they provide shuttle service up to 30 miles More

by CHINETTA_WRIGHT
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bobber
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Alex and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

Airbag recall. I had notice of Airbag recall.When they told me they could pick up my car for this repair I took advantage of it, however; it was beyond what I expect More

by BEYERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Luedcke, Dana Schilz
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

My experience af Toyota was excellent! Everyone was friendly, helpful and willing to answer any questions I had. My car was done in less than an hour! More

by etavela18
Recommend Dealer
Yes
Employees Worked With
Maureen Calmes
Mar 31, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you enjoyed your time with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 30, 2020

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend More

by SCOTTMAMAYEK
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Heiser Toyota responded

Dear Scott, Thank you for the kind words! We are thrilled to hear that you enjoyed your time with Jason and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 30, 2020

Ordered a 2020 Toyota Tacoma Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, ev More

by Nor Elba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Maple
Mar 31, 2020 -

Heiser Toyota responded

Dear Nor, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Al and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 30, 2020

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you More

by kathy.lakritz
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Heiser Toyota responded

Dear Kathy, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Roger and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 29, 2020

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like. More

by HERSTYLE88
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee
Mar 31, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Tria and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 28, 2020

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn’t even seen on the lot. James and Alina Limberg More

by J-limb
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Mar 31, 2020 -

Heiser Toyota responded

Dear James and Alina, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Tria and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 26, 2020

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase. More

by UBERTSTEVE
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Lawrence, Trevor Tucek
Mar 27, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for sharing your experience with us! We are happy to hear that you had a great experience with Bill and the Heiser team. We greatly appreciate your business and look forward to see you again in the future. Hope you're enjoying your new ride!

March 26, 2020

Great, friendly service Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our More

by COREY.JANE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Goran Filipovic
Mar 27, 2020 -

Heiser Toyota responded

Dear Corey, Thank you for sharing your experience with us! We are happy to hear that you had a great experience with Goran and the Heiser team. We greatly appreciate your business and look forward to see you again in the future. Hope you're enjoying your new ride!

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