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Heiser Toyota

Milwaukee, WI

4.7
7,959 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,959 reviews

December 25, 2019

Took the car out to check the problems I was having. All staff are friendly and helpful. They take personal interest in you. Facility very clean. All staff will ask if you are being taken care of. I More

by DSRAAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
Dec 26, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are pleased to hear that you had a great experience with us. We're happy to have you as a member of the Heiser family of owners and we hope to see you again soon. Happy driving!

December 25, 2019

Jorgo My salesman Jorgo was great and it was a very easy process to buy my truck from Heiser. I would recommend this dealership to anyone looking for a vehi More

by SamP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Heiser Toyota responded

Dear Sam, Thank you for taking the time to share your experience! We are pleased to hear that you had a great experience with Jorgo and the team at Heiser Toyota. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

December 24, 2019

30000 MILE SERVICE Very prompt and courteous. Staff was outstanding and helpful. Excellent waiting area to be productive while you wait. I would definitely recommend thi More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Heatherly
Dec 26, 2019 -

Heiser Toyota responded

Dear Dave, Thank you for the 5-star review! We are pleased to hear that you had a great experience with us and enjoyed our customer lounge. Thank you for choosing Heiser Toyota, we hope to see you again soon. Happy driving!

December 23, 2019

Excellent Customer Service! Best dealership experience I have had to date. Very accommodating to us from the start and through the process of purchasing a vehicle. No waiting and More

by ZORRO4647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are so happy to hear that you've continued to have a great experience with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 21, 2019

Awesome and helpful people! Great interactions between customers and employees. Helps the customer understand what car they are getting. Make sure we understand how the car funct More

by RICHIEHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Business advisor , Bill Lawrence
Dec 23, 2019 -

Heiser Toyota responded

Dear valued Customer, Thank you for the great review! We are pleased to hear that you had a 5-star experience with Bill and the Heiser Toyota team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 21, 2019

Service Customers service was greate. A waiting area was cleaned and friendly. However the lightning in back area (coffee section) is to bright for laptop an More

by sombath002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee, Dana Schilz, Amy Bobber
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2019

5000 maintenance Heiser has been great to work with. Everyone is so friendly! Love my Camry! Jorgo has been especially friendly and accommodating. I highly recommend t More

by BRDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Heatherly
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you've had a great experience with Jorgo and the team at Heiser Toyota. We greatly appreciate your business and hope to see you again soon. Glad you're enjoying your new Camry!

December 21, 2019

The Best Buying Experience Yet I really enjoyed working with Al Hussain. He is very genuine and his experience shows in the way he works with his customers - with respect and no pre More

by Hunkali
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great experience with the team at Heiser Toyota. We greatly appreciate your business and hope to see you again soon. Happy driving!

December 20, 2019

Great Service! I brought my Prius in for oil change, tire rotation and simple points check. Told it might take an hour, but they finished in about half an hour. Car More

by ASTONE0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you received great service on your Prius and had a pleasant experience with us. Thank you for choosing Heiser Toyota and we hope to see you again soon. Happy driving!

December 20, 2019

Third time’s the charm This is the third Toyota we’ve purchased from Roger at Heiser Toyota over 15 years. They try very hard to find a way to make a deal good for both the More

by GLINDAJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you continue to have a great experience with Roger and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

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