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Heiser Toyota

Milwaukee, WI

4.7
8,328 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,328 reviews

May 22, 2020

We had a great experience at Heiser, thanks to Al Hussain who helped us get a great deal and was a lot of fun. We even offered to pay more but he wouldn’t take it! More

by Mike
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Heiser Toyota responded

Dear Mike, Thank you very much for taking the time to recognize our staff! We appreciate the opportunity to earn your business and thank you for choosing Heiser Toyota. Happy Motoring!

May 21, 2020

Always a great experience working with Bill Lawrence. We have purchased at least 8 cars through him at Heiser Toyota because he takes good care of us. More

by CHARLEEVB
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
May 21, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback! We appreciate your loyalty to Heiser Toyota and our esteemed associate Bill! Happy driving!

May 21, 2020

Al H has my vote for number 1 sales person. Al H gave us the space to look first, Then helped answer all our questions. Helped get a price we could agree on and got back in a new Toyota. Thanks More

by djfeucht52
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback of your purchase experience with our sales team. We appreciate the opportunity to earn your business and hope to see you soon! Heiser Toyota

May 21, 2020

Always a great experience at this particular dealership. This is the 2nd time I’ve purchased a car here with Jorgo. He is a fantastic salesman with excellent customer service skills. He is so knowledgeable More

by RUBYSLIPPERS90
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback of your purchase experience with our sales team. We appreciate the opportunity to earn your business and hope to see you soon! Happy motoring! Heiser Toyota

May 20, 2020

Smooth and Easy I showed up, I registered (while maintaining social distance, thank you) and was ensconced in the waiting room (on a very comfortable chair) very quic More

by MLKATZKA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
May 21, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave such a glowing review of our team's customer service! We appreciate the opportunity to earn your service business and hope to see you soon!

May 20, 2020

They got my vehicle in on time. They got it done quicker than the hour they told me it would take. They kept the car clean during the service More

by beth.miers
Recommend Dealer
Yes
Employees Worked With
Chue Lee
May 21, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for sharing your positive feedback about our team's customer service! We appreciate the opportunity to earn your service business and hope to see you soon!

May 20, 2020

Grease Job I have been coming there for over 10 years. Was told it would take 45 minutes. They were done in 30 minutes. Everyone there were nice. More

by MLHOEPNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
May 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive comments about your service experience. We appreciate that you choose Heiser for your vehicle needs! Sincerely, Heiser Automotive

May 20, 2020

Joe was great. He called with recommendations needed for my vehicle. He also arranged for me to be dropped off at home. The drivers were also very nice who dropped me off at my house and picked me up. More

by dkurzrn
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben and Shawn? Drivers were very nice
May 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive comments about your service experience. We appreciate that you choose Heiser for your vehicle needs! Sincerely, Heiser Automotive

May 20, 2020

5k miles check up, airbag recall replacement & tire rotation Excellent service and fast. The place is neat and close to my house. The appontment scheduled was prompt and they text message and emailed me to remi More

by franz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive comments about your service experience. We appreciate that you choose Heiser for your vehicle needs! Sincerely, Heiser Automotive

May 20, 2020

Service excellent! Customer service: needs improvement! Didn’t feel welcome. I thought the cashier had a really nasty attitude. It would probably be a good idea for people in the service department to greet More

by FOLEY39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are very sorry to hear you were unhappy with the customer service during a recent visit. Can you please private message us your contact information so our service department manager can call you and learn more about concerns and address them? Thank you

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