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Heiser Toyota
Milwaukee, WI
7,884 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,884 reviews
December 05, 2019
The most friendliest car dealership we know. Coming to Heiser is like dealing with family. Al has always treated us so friendly, and listens to all of our needs, and concerns. Such a professi Coming to Heiser is like dealing with family. Al has always treated us so friendly, and listens to all of our needs, and concerns. Such a professional place to do business. Your service department is excellent. We recommend your dealership always. Thank you for being so fabulous...don't ever change. More
by KOSSCHRISTINE
Verified CustomerEmployees Worked With
December 05, 2019
Great communication and efficiency I came in for my 20,000 mile service (oil change and tire rotation) with an appointment. Communication was excellent from start to finish. The gentl I came in for my 20,000 mile service (oil change and tire rotation) with an appointment. Communication was excellent from start to finish. The gentleman helping me even came out halfway through for an update. In the past, I would need to go ask so this was a pleasant change. My car was done several minutes before I expected which was an added bonus. I believe it was Vincent that worked with me. More
by Rav4Fan
Employees Worked With
December 05, 2019
Excellent professional service I always have an excellent experience at Heiser Toyota Milwaukee auto mall! The service advisors are top notch and know how to give great customer ser I always have an excellent experience at Heiser Toyota Milwaukee auto mall! The service advisors are top notch and know how to give great customer service. I would highly recommend this dealership for purchasing or service work! Beats any other dealership that I have dealt with More
by KJFREDS19
December 05, 2019
Owner of 2019 Rav4 My wife and I came in just for a look. But wound up buying a brand new vehicle. Thanks to Tria Lee for helping us come to an agreement. He was with gr My wife and I came in just for a look. But wound up buying a brand new vehicle. Thanks to Tria Lee for helping us come to an agreement. He was with great help and never pressured us to purchase. More
by GER_YANG920
Employees Worked With
Tria Lee
December 05, 2019
Heiser vehicle lease - Toyota Rav 4 (2019) This is my 4th leased vehicle from Heiser, at least two and possibly three of those times was with Roger Droukas as the salesperson. I have never had This is my 4th leased vehicle from Heiser, at least two and possibly three of those times was with Roger Droukas as the salesperson. I have never had a bad experience with anyone at Heiser. Roger was very helpful in answering any and all questions. All aspects of the leasing experience were professional, polite and pleasant. More
by GJSTELTER
December 04, 2019
Annual maintenance Easy to schedule appointment at convenient time. Expedient and courteous check in and checkout. Work was done in expected time limit. Nice waiting Easy to schedule appointment at convenient time. Expedient and courteous check in and checkout. Work was done in expected time limit. Nice waiting room...amenities include beverages, popcorn and snacks. More
by SHARONAK55
Employees Worked With
Chue Lee
December 04, 2019
Good Service Our appointment when off as scheduled. Any questions we had were answered promptly. Service was good. We were there for a 5,000 mile check. Our appointment when off as scheduled. Any questions we had were answered promptly. Service was good. We were there for a 5,000 mile check. More
by JW
Employees Worked With
The General Manger was very helpful In answering a few questions since our original sales person no longer worked there. Our service advisor was Jeremiah Heatherly. He was very polite and informative.
December 04, 2019
Sales rep Jorgo was great! He was very knowledgeable about the vehicle and answered all of our questions and we were deciding on the best choice for us. Jorgo a Jorgo was great! He was very knowledgeable about the vehicle and answered all of our questions and we were deciding on the best choice for us. Jorgo also spent a great deal of time with us going over all the vehicle's feature after the sale. More
by COBBSC
Employees Worked With
December 04, 2019
Great experience We had a great experience purchasing a vehicle. All personnel were very friendly and accommodating. They were able to find a vehicle very quickly with We had a great experience purchasing a vehicle. All personnel were very friendly and accommodating. They were able to find a vehicle very quickly with all the correct specifications we were looking for. I was very appreciative of making the purchasing process smooth and painless. Cody and Shahat were extremely professional and great to work with! More
by DREWTOSA
December 04, 2019
Great experience Had a great experience with Jason and the rest of the people I interacted with last weekend. I appreciate Jason's up front approach and didnt feel pr Had a great experience with Jason and the rest of the people I interacted with last weekend. I appreciate Jason's up front approach and didnt feel pressured to make a deal I wasn't comfortable with. I'll be sure to let me friends know about my good experience. More
by Scezra
