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Heiser Toyota
Milwaukee, WI
8,120 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,120 reviews
February 25, 2020
Excellent service. Not too pushy. The salesman was knowledgeable in answering any questions I had. Everything happened timely and smoothly. We were treated well and with respect. knowledgeable in answering any questions I had. Everything happened timely and smoothly. We were treated well and with respect. More
by JOE
Verified Customer
February 25, 2020
Team was able to make a deal. Appreciated the timely effort to get the process done. Overall an excellent experience. Tactics of the finance department took additional time and could have been streamlin effort to get the process done. Overall an excellent experience. Tactics of the finance department took additional time and could have been streamlined. More
by BBIRKENSTOCK
February 25, 2020
Great dealer... work this James great guy tat guy got a lot of patient with us help us out a lot.. let him know if you need anything lot of patient with us help us out a lot.. let him know if you need anything More
by NUE_1992
Employees Worked With
February 25, 2020
Thank you I have had consistently positive experiences with Service Department staff and the work that they do. For this visit I arrived without an appointment I have had consistently positive experiences with Service Department staff and the work that they do. For this visit I arrived without an appointment for tire rotation and the work was completed more quickly than the time estimate provided to me. Thank you! (I didn't work with Chue this time, but have in the past so want to include him in my positive review) More
by CSEASHOLES
Employees Worked With
Chue Lee, Bob Arciszewski
February 25, 2020
tire rotate The service was completed per invoice. It is nice Heiser Toyota offers drop-off and pickup service. It was nice to see driver even a little early for The service was completed per invoice. It is nice Heiser Toyota offers drop-off and pickup service. It was nice to see driver even a little early for pickup, this makes for a happy customer. Thanks More
by newcar
Employees Worked With
Jeremiah Heatherly
February 24, 2020
Great experience I showed up without an appointment and they said they would work me in. I only waited about 1 hour and half, thanks so much they said they would work me in. I only waited about 1 hour and half, thanks so much More
by THOUK278
Employees Worked With
Other Employees :
Maureen Calmes, Dana Schilz, Bob Arciszewski
February 24, 2020
James Hicks was a great salesman Our experience was good with all at the dealership. Just one complaint-- the buyers fee is too high. One of your competitors, Wilde Toyota has only a Our experience was good with all at the dealership. Just one complaint-- the buyers fee is too high. One of your competitors, Wilde Toyota has only a $ 210 fee. Carmax is only $99. $349 is excessive. Also, Wilde Toyota would have allowed $5000 to be charged to our credit card, not just $1000. We would have bought the car from Wilde exc. your Camry had lower miles. More
by CLOCKMANYOUNG
Employees Worked With
February 24, 2020
great service as usual stopped in and got a oil change, tire rotation, and new battery for my key remote. boom, bang DONE just like that. till next time..... stopped in and got a oil change, tire rotation, and new battery for my key remote. boom, bang DONE just like that. till next time..... More
by bucky7374
Employees Worked With
Dana Schilz
February 24, 2020
Brett and Bill were outstanding to work with. We came up from Chicago and had been able to work out all the details prior to arrival for a quick and easy transaction. 100% would work with these folks again from Chicago and had been able to work out all the details prior to arrival for a quick and easy transaction. 100% would work with these folks again - refreshing experience coming from working with other dealerships. Thanks guys! More
by bandit402
Employees Worked With
Bill Lawrence
February 24, 2020
Went in for an oil change and left with a new vehicle. Jason and Brett were great to deal with. 2nd purchase from Heiser- thank you! Jason and Brett were great to deal with. 2nd purchase from Heiser- thank you! More
by SUNSHINEMD
Employees Worked With
