Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Toyota
Milwaukee, WI
8,338 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,338 reviews
May 27, 2020
Great as alwaays! Courteous service, helpful, quick. I am very pleased with Heiser Toyota since I leased my first RAV4. all my sales or service calls have been fine. Courteous service, helpful, quick. I am very pleased with Heiser Toyota since I leased my first RAV4. all my sales or service calls have been fine. I will say excellent! More
by PDETUNCQ
Verified CustomerEmployees Worked With
sorry I don't remember anyone's name.
May 26, 2020
I live 4 hours away. Called the dealership ended up with Mr. Hicks as my salesperson. We had to to everything over the phone. Ended up getting an amazing truck. Even when he is out of the office, he still t Mr. Hicks as my salesperson. We had to to everything over the phone. Ended up getting an amazing truck. Even when he is out of the office, he still takes time to take a personal phone call on his time. Went through the vehicle when I got there. All the staff was very friendly. Would definitely drive 8hrs again to buy a vehicle from him. Love the hat. Thanks again. More
by five211
Employees Worked With
May 25, 2020
Everything went well. We were just having the cover put on the back of the truck. I had a small window of availability so I dropped it off the night before and they brought it to my home by 12pm the next d on the back of the truck. I had a small window of availability so I dropped it off the night before and they brought it to my home by 12pm the next day. More
by CHARLEEVB
Employees Worked With
May 25, 2020
I like this place everybody was nice and they make me feel very comfortable ... The whole process was nice and quick and I'm very happy with the truck I purchased there . Thanks Heiser toyota feel very comfortable ... The whole process was nice and quick and I'm very happy with the truck I purchased there . Thanks Heiser toyota More
by JULIO.SUAVE
Employees Worked With
Bill Lawrence
May 24, 2020
He was very helpful. We knew what we wanted from seeing it on the internet. He brought it too us, and didn’t try to sell us into something we didn’t want. The deal was done quickly, and he had it cleaned u it on the internet. He brought it too us, and didn’t try to sell us into something we didn’t want. The deal was done quickly, and he had it cleaned up for us to take home. We were very happy with our experience. More
by smrhmr
Employees Worked With
May 23, 2020
They do what needs to be done but you may find that each service advisor has a different level of knowledge. If I ask them to grease the drive shaft one will tell me it’s every 75K and the other will say ea service advisor has a different level of knowledge. If I ask them to grease the drive shaft one will tell me it’s every 75K and the other will say each oil change. More
by Educated Buyer
Employees Worked With
Dana Schilz
May 23, 2020
Excellent customer service. Dana was awesome. The service department did a really good job of identifying what needed repair and maintenance done on my car and gave me a quote before they proceede The service department did a really good job of identifying what needed repair and maintenance done on my car and gave me a quote before they proceeded with the work. More
by KARENLKONICEK
Employees Worked With
Dana Schilz
May 22, 2020
Dana S is amazing! I really enjoy taking my car to be serviced at Heiser Toyota because of the personal care and concern of the receptionists and workers. Dana Schilz k I really enjoy taking my car to be serviced at Heiser Toyota because of the personal care and concern of the receptionists and workers. Dana Schilz knows me by name and takes a sincere interest in my repair and upkeep needs. Thanks for the excellent service! More
by tom.saleska
May 22, 2020
Car Purchase Review All of the staff at Heiser Toyota were extremely helpful and kind. Roger was great to work with and I appreciated all of his help during my first car All of the staff at Heiser Toyota were extremely helpful and kind. Roger was great to work with and I appreciated all of his help during my first car purchase! I highly recommend if you are looking for a new car to go to Heiser Toyota! More
by NPNELSON1221
Employees Worked With
May 22, 2020
It was an excellent experience. I have always liked bringing my car in for service. Everybody is friendly, and knowledgeable. I will continue to bring my car to Heiser Toyota. I have always liked bringing my car in for service. Everybody is friendly, and knowledgeable. I will continue to bring my car to Heiser Toyota. More
by RICKG2
Employees Worked With
Bob Arciszewski
