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Heiser Toyota

Milwaukee, WI

4.7
7,994 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,994 reviews

January 08, 2020

I am extremely grateful for the experience I had at I am extremely grateful for the experience I had at your dealership last week.   I do not ever recall transitioning into a new car more effic More

by John
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garski
Jan 08, 2020 -

Heiser Toyota responded

Dear John, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again next time. Enjoy your new ride!

January 06, 2020

Great service as usual! The service dept and the sales dept are always on their toes to keep a client happy. We always feel welcome when we come there. More

by DEMARIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Jan 07, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you had a great experience with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 06, 2020

The service I received was great. The employees who helped me were nice and provided thorough information regarding my vehicle. The wait in the lobby as my vehicle was in the shop wasn’t that long. I e More

by XIONDES64
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jan 06, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 06, 2020

24,000 mile maintenance Scheduled for 24,000 mile routine maintenance - advised service representative Chue Lee that one of the tires appeared to be losing tire pressure. Upo More

by DMerten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Jan 06, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon.

January 04, 2020

My excellent car buying experience at Heiser Toyota I am extremely pleased with my car buying experience at Heiser Toyota! Jason Larner my sales person was excellent. He listened to what I wanted and e More

by KUHLTCHR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience! We are thrilled to hear that you had a great experience with Jason and the team. Thank you for choosing Heiser Toyota and we look forward to seeing you again in the future. Enjoy your new ride!

January 03, 2020

My Heiser Family I have been leasing cars from Heiser for over 20 years and over this period of time I have dealt with the same people in all areas. And they are terri More

by Whitey MacPherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica 5 stars!, Chue Lee
Jan 06, 2020 -

Heiser Toyota responded

Dear Whitney, Thank you for the great review! We are thrilled to hear that you've continued to have a great experience with the team at Heiser Toyota for over 20 years. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new vehicle!

January 03, 2020

Fabulous Everyone was actively engaged in getting this last-minute deal done. They all stayed late (past closing) on NYE so we could drive off in our new vehic More

by SLLEV42359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Brett
Jan 06, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are so happy to hear that you had a terrific experience with Alex and the team, and that they were able to get you into your new vehicle on New Year's Eve. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

January 03, 2020

Waited two hours for 10 min. service We made an appointment for an oil change at 2pm. We even arrived early. We didn't drive away until after 4pm. I would not recommend the dealership for More

by JEFFPRIEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski, Amy Bobber
January 02, 2020

Pleased Had a great experience, low pressure, great patience. Jorgo took time to answer all questions as well as helping me understand the many new features, More

by CNORMAN1171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran
Jan 03, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Jorgo and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

January 02, 2020

Great sales and service! We were very satisfied with our Toyota purchase. Tria was a great salesman. He is kind and and helpful, not pushy. The manager (sorry can’t remember More

by JENNIFERMEULEMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Jan 03, 2020 -

Heiser Toyota responded

Dear Jennifer, Thank you for the positive feedback! We are happy to hear that you had a great experience with Tria and the team at Heiser Toyota. We greatly appreciate your business and hope to see you again soon. Welcome to the Heiser family of owners!

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