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Heiser Toyota

Milwaukee, WI

4.7
8,206 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,206 reviews

April 02, 2020

Loved my car salesman (Tria Lee). He was helpful and not at all pushy. Clean dealership and nice variety of models to test drive. I'll be recommending Heiser to my friends. More

by MUSICTRUE4THESOUL
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Tria and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 01, 2020

Bill was very helpful in choosing a new vehicle. He did a good job of listening tot eh car needs of our family and helped us find a good fit. More

by DEXTER.NYE
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
Apr 10, 2020 -

Heiser Toyota responded

Dear Dexter, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Bill and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 01, 2020

James Hicks was great, would recommend him to anyone looking for a car. The business manager I dealt with wasn’t so great. Was very frustrating. More

by jrbielejeski
Recommend Dealer
No
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are sorry to learn that you dissatisfied with your experience with our business manager. Can you please private message us your contact information so our General Manager Pat Pomeranz can follow up with you to learn more about your concerns? Thank you, Heiser Automotive

March 31, 2020

Second excellent experience Once again words fail to describe how helpful Alex Hall was for my fiance and I in the purchase of our vehicle. An open, honest, and transparent negot More

by DGKINGJR35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran in finanacial, also an 11/10.
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Alex and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

I would recommend Heiser Toyota to anyone in the market for a Toyota. Always friendly and helpful. Convenient location and they provide shuttle service up to 30 miles More

by CHINETTA_WRIGHT
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bobber
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Alex and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

Airbag recall. I had notice of Airbag recall.When they told me they could pick up my car for this repair I took advantage of it, however; it was beyond what I expect More

by BEYERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Luedcke, Dana Schilz
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

My experience af Toyota was excellent! Everyone was friendly, helpful and willing to answer any questions I had. My car was done in less than an hour! More

by etavela18
Recommend Dealer
Yes
Employees Worked With
Maureen Calmes
Mar 31, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you enjoyed your time with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 30, 2020

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend More

by SCOTTMAMAYEK
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Heiser Toyota responded

Dear Scott, Thank you for the kind words! We are thrilled to hear that you enjoyed your time with Jason and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 30, 2020

Ordered a 2020 Toyota Tacoma Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, ev More

by Nor Elba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Maple
Mar 31, 2020 -

Heiser Toyota responded

Dear Nor, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Al and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 30, 2020

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you More

by kathy.lakritz
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Heiser Toyota responded

Dear Kathy, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your time with Roger and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

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