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Heiser Toyota

Milwaukee, WI

4.7
8,175 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,175 reviews

March 17, 2020

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years! More

by LASUSAV
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you've continued to have a great experience with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 17, 2020

Messy Oil Change, TPMS not reading I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truc More

by badmoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't see a name for who preformed the oil change.
Mar 26, 2020 -

Heiser Toyota responded

Dear Valued Customer, Our sincerest apologies for your mess and inconvenience! Can you please private message us your contact information so our Service Director an call you? Thank you, Heiser Automotive

March 16, 2020

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support. More

by DRP4904
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you enjoyed your time with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 16, 2020

Great Service Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love t More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Mar 17, 2020 -

Heiser Toyota responded

Dear Tom, Thank you for the positive review! We are happy to hear that you enjoyed your time with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 14, 2020

I’ve bought a lot of cars and this was by far the quickest and best experience I’ve had! Love my salesman thank you More

by josjewelery
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you've continued to have a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

March 14, 2020

Great Job Everyone! I came in this week for service and then purchase a new Toyota Highlander Every person I dealt with was wonderful.. Bob in service is friendly and h More

by 01THONK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Amy Bobber
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you had a great experience with the Heiser Toyota team. We greatly appreciate your business and hope to see you again soon. Enjoy your new Toyota Highlander!

March 14, 2020

Good experience Yes, I would recommend the service center. Just a couple of things that I would like to point out from my last appointment. I stopped in the dea More

by CFLORYANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Schilz, Amy Bobber
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you enjoyed your time with us and we sincerely apologize for the inconvenience while scheduling your service appointment. Your feedback is important to us and will be passed along to the appropriate executives. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 14, 2020

Great people From my sales consultant, Al, to my finance consultant, Sadat, to finance manager, Jill, they made the experience pInless. Came in to buy my leased ve More

by CATHLEEN_MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Cathleen, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

March 13, 2020

Painless - efficient and couteous Excellent setup for the comfort of customers waiting for service to be completed. Always knew the status of my vehicle. Complete explanation of servic More

by WSHADID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with us and enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 13, 2020

awesome Al was a very professional individual and a very good sales rep. Didn't buy original car I was looking at do to the fact by the time I got down the More

by lhader
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your time with us and that Al helped to find what you were looking for. Thank you for choosing Heiser Toyota and we look forward to seeing you again in the future. Hope you're enjoying your new ride!

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