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Heiser Toyota

Milwaukee, WI

4.7
7,681 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,681 reviews

October 16, 2019

Good service 5000 mile service and check for anything that needs to be done at this time and also have a good relationship with the dealership every time I see More

by GGRYDER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garski, Chue Lee
Oct 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are happy to hear that you've continued to have a great experience with us. We greatly appreciate your business and look forward to seeing you next time!

October 16, 2019

Customer Service I am a new customer and Bob made me feel at peace. He walked me thru the entire process and explained, he earned my trust. Thank you Bob! More

by WRK4JESUSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Oct 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that your first experience with us was great, and that Bob was able to help you out through the process. Thank you for choosing Heiser and we hope to see you again soon!

October 16, 2019

I am satisfied with service on my car. I bought my 2007 Toyota Matrix from Heiser Toyota, when car was new. All my service, including oil changes, have been done there. The employees in s More

by LBRITTON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are happy to hear that you've continued to have a great experience with us and our service department. Thank you for choosing Heiser and we look forward to seeing you next time!

October 16, 2019

Great Service! They replaced, programmed and laser cut my new key in no time.... in and out the door! Pricier than a generic key, but I'm happy to have, in my pocket More

by 5BURCZYKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are happy to hear that you had a great experience with our service department. We are always happy to help! Thank you for choosing Heiser and we look forward to seeing you next time. Happy driving!

October 15, 2019

Great service The service that was provided is consistent, friendly and prompt. I use this location because it is convenient, clean and prompt. I would recommend More

by applewhitelorbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2019

fast service I did not drop my car off this time but waited at the dealership. The area was comfortable and the time I was told it would take to complete my oil ch More

by w951wh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great and efficient experience with us. Thank you for choosing Heiser and we look forward to seeing you next time. Happy driving!

October 15, 2019

Final Free Service Availed ! This was my last free service at the Heiser Toyota dealership. I was not that convinced and satisfied with this service ! Not much of a reason to expl More

by SANJU.IBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hicks III
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Searl
Oct 15, 2019 -

Heiser Toyota responded

We are very sorry to hear that you were not satisfied with your service visit. Can you please private message us with your contact information so our service manager can reach out to learn more about your concerns? Thank you.

October 15, 2019

Purchase of new car This was the first time I purchased a new car by myself. I am a widow and in my 70's. I never felt pressured. I felt listened to. I was treated with r More

by TARAN.RADLOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Heiser Toyota responded

Dear Taran, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with us, and that Roger helped to find exactly what you were looking for. Thank you for choosing Heiser and we hope to see you again soon. Enjoy your new vehicle!

October 15, 2019

Responsive and Easy I had a great experience. I entered info on the Toyota website and had a phone call the minute the dealership opened. I live 2 hours away and I was no More

by CBT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Oct 15, 2019 -

Heiser Toyota responded

Dear Carey, Thank you for the positive feedback! We are so happy to hear that you had a great experience with us. Thank you for choosing Heiser and we hope to see you again in the future. Enjoy your new ride!

October 14, 2019

Routine Service Appt. This was my second visit to Heiser for routine services. If Heiser stays competitive w/their pricing I will return for all of my service needs. The wa More

by CPRIEWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Hintze
Oct 14, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are happy to hear that you've continued to have a great experience with us and that you enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future!

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