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Heiser Toyota
Milwaukee, WI
7,898 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,898 reviews
December 04, 2019
Good Service Our appointment when off as scheduled. Any questions we had were answered promptly. Service was good. We were there for a 5,000 mile check. Our appointment when off as scheduled. Any questions we had were answered promptly. Service was good. We were there for a 5,000 mile check. More
by JW
Verified CustomerEmployees Worked With
The General Manger was very helpful In answering a few questions since our original sales person no longer worked there. Our service advisor was Jeremiah Heatherly. He was very polite and informative.
December 04, 2019
Sales rep Jorgo was great! He was very knowledgeable about the vehicle and answered all of our questions and we were deciding on the best choice for us. Jorgo a Jorgo was great! He was very knowledgeable about the vehicle and answered all of our questions and we were deciding on the best choice for us. Jorgo also spent a great deal of time with us going over all the vehicle's feature after the sale. More
by COBBSC
Employees Worked With
December 04, 2019
Great experience We had a great experience purchasing a vehicle. All personnel were very friendly and accommodating. They were able to find a vehicle very quickly with We had a great experience purchasing a vehicle. All personnel were very friendly and accommodating. They were able to find a vehicle very quickly with all the correct specifications we were looking for. I was very appreciative of making the purchasing process smooth and painless. Cody and Shahat were extremely professional and great to work with! More
by DREWTOSA
December 04, 2019
Great experience Had a great experience with Jason and the rest of the people I interacted with last weekend. I appreciate Jason's up front approach and didnt feel pr Had a great experience with Jason and the rest of the people I interacted with last weekend. I appreciate Jason's up front approach and didnt feel pressured to make a deal I wasn't comfortable with. I'll be sure to let me friends know about my good experience. More
by Scezra
December 04, 2019
A painless process for someone who hates car shopping Amazingly fast - took my trade-in, set up financing and got me out the door with my new car in just a 2 hours so I could make my flight for the Thanks Amazingly fast - took my trade-in, set up financing and got me out the door with my new car in just a 2 hours so I could make my flight for the Thanksgiving holiday. Roger is easy to work with —this is my 4th vehicle purchased from Roger Droukas. More
by E.J.NELSON
December 04, 2019
Great customer service Jason did a great job in getting us the vehicle we wanted. Gave us pros and cons of the two we looked at. Well done! Jason did a great job in getting us the vehicle we wanted. Gave us pros and cons of the two we looked at. Well done! More
by dvandeleest
Employees Worked With
December 04, 2019
Service Rep My Service Rep was friendly, let me know a couple of times how things were going. Explained everything that they did. Vincent was very efficient. Serv My Service Rep was friendly, let me know a couple of times how things were going. Explained everything that they did. Vincent was very efficient. Service was fast. More
by debbieltonn
Employees Worked With
December 04, 2019
Speedy service Service was performed in appropriate time that was promised, well done. Special hi to Joe K. 😀. He’s the best!👍 I also enjoyed your coffee. Service was performed in appropriate time that was promised, well done. Special hi to Joe K. 😀. He’s the best!👍 I also enjoyed your coffee. More
by JCNASH99
Employees Worked With
December 04, 2019
Great Experience! It was a pleasure to work with the staff at Heiser Toyota! Very knowledgeable and respectful of my time!! Will definitely be back for my next vehicle It was a pleasure to work with the staff at Heiser Toyota! Very knowledgeable and respectful of my time!! Will definitely be back for my next vehicle. More
by CRPERONA
December 03, 2019
Reliable Service My service at the dealership was just as expected. Check-in was a breeze. Once checked in , I was able to wait in a place of comfort with refreshments My service at the dealership was just as expected. Check-in was a breeze. Once checked in , I was able to wait in a place of comfort with refreshments. I received an update about what was going on with my car prior to completion. It was completed to my satisfaction and I was soon on my way. More
by DPIERCE2747
Employees Worked With
Chue Lee
