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Heiser Toyota
Milwaukee, WI
8,144 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,144 reviews
February 27, 2020
Tria was excellent to work with. Explained and guided the process with ease. Worked very hard to find the exact car I was looking for. Listened to my concerns and addressed them in a professional manner. I w process with ease. Worked very hard to find the exact car I was looking for. Listened to my concerns and addressed them in a professional manner. I would glady purchase another car with him! More
by VPedraza
Verified CustomerEmployees Worked With
Tria Lee
February 27, 2020
Great service. Was able to answer any questions related to the car and it’s care including suggestions for insurance upon request. Followed up in a timely manner. to the car and it’s care including suggestions for insurance upon request. Followed up in a timely manner. More
by AAMODINIGUPTA
Employees Worked With
Tria Lee
February 26, 2020
Joe took care of the tire rotation and new wiper blades. Great, speedy, courteous service. I was greeted as soon as I drove in and promptly arranged for my car to be serviced. It seemed like it was finishe Great, speedy, courteous service. I was greeted as soon as I drove in and promptly arranged for my car to be serviced. It seemed like it was finished in no time. More
by JSCHILKE
Employees Worked With
February 26, 2020
This is the best Dealership ive been to Roger helped me get into EXACTLY what i wanted to drive Thank you I will be back! get into EXACTLY what i wanted to drive Thank you I will be back! More
by Tracey Trammell
Employees Worked With
Other Employees :
Bill Lawrence, Cody Severinsen
February 25, 2020
Excellent service. Not too pushy. The salesman was knowledgeable in answering any questions I had. Everything happened timely and smoothly. We were treated well and with respect. knowledgeable in answering any questions I had. Everything happened timely and smoothly. We were treated well and with respect. More
by JOE
February 25, 2020
Team was able to make a deal. Appreciated the timely effort to get the process done. Overall an excellent experience. Tactics of the finance department took additional time and could have been streamlin effort to get the process done. Overall an excellent experience. Tactics of the finance department took additional time and could have been streamlined. More
by BBIRKENSTOCK
February 25, 2020
Great dealer... work this James great guy tat guy got a lot of patient with us help us out a lot.. let him know if you need anything lot of patient with us help us out a lot.. let him know if you need anything More
by NUE_1992
Employees Worked With
February 25, 2020
Thank you I have had consistently positive experiences with Service Department staff and the work that they do. For this visit I arrived without an appointment I have had consistently positive experiences with Service Department staff and the work that they do. For this visit I arrived without an appointment for tire rotation and the work was completed more quickly than the time estimate provided to me. Thank you! (I didn't work with Chue this time, but have in the past so want to include him in my positive review) More
by CSEASHOLES
Employees Worked With
Chue Lee, Bob Arciszewski
February 25, 2020
tire rotate The service was completed per invoice. It is nice Heiser Toyota offers drop-off and pickup service. It was nice to see driver even a little early for The service was completed per invoice. It is nice Heiser Toyota offers drop-off and pickup service. It was nice to see driver even a little early for pickup, this makes for a happy customer. Thanks More
by newcar
Employees Worked With
Jeremiah Heatherly
February 24, 2020
Great experience I showed up without an appointment and they said they would work me in. I only waited about 1 hour and half, thanks so much they said they would work me in. I only waited about 1 hour and half, thanks so much More
by THOUK278
Employees Worked With
Other Employees :
Maureen Calmes, Dana Schilz, Bob Arciszewski
