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Heiser Toyota
Milwaukee, WI
7,527 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,527 reviews
August 15, 2019
Great experience! I arrived in time. I came from Appleton, and I prefer to get my service at Heiser. The people there are super nice, and they took care of my car. I bo I arrived in time. I came from Appleton, and I prefer to get my service at Heiser. The people there are super nice, and they took care of my car. I bought my Camry 2017 two years ago, and I do recommend Heiser to all my friends who like to purchase a Toyota car. Mr. Chue Lee was a very nice person. The car checking was done without delay. I was happy dealing with him. More
by ALIA.ARAFEH
Verified CustomerEmployees Worked With
Chue Lee
August 14, 2019
Great experience for maintenance appointment I am usually uncomfortable when I have to do anything with cars or maintenance, but I felt very comfortable and did not feel pressured in any way. The I am usually uncomfortable when I have to do anything with cars or maintenance, but I felt very comfortable and did not feel pressured in any way. The appointment lasted the amount of time I expected it to. More
by SASMSNRN
August 14, 2019
The value of satisfaction They are prior to the satisfaction of people who visit their dealership (Heiser Toyota). The value of their services(products) is more than that I exp They are prior to the satisfaction of people who visit their dealership (Heiser Toyota). The value of their services(products) is more than that I expected. Awesome. More
by EYKHANT
Employees Worked With
Other Employees :
I don’t know or remember other’s names who I work with. Every one are nice and friendly., Chue Lee
August 14, 2019
Excellent and quick service I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in abou I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in about 45 minutes for what was said would be approximately an hour appointment. More
by LBRUSHABER
August 13, 2019
Pleasant experience Everyone was very friendly and helpful. This is the 2nd car I have purchased from Heiser and have been happy with both the sales and service personn Everyone was very friendly and helpful. This is the 2nd car I have purchased from Heiser and have been happy with both the sales and service personnel I have dealt with so far. I’m sure I will return to Heiser for future auto purchases and service. More
by Jill8849
August 13, 2019
Wait time Had appointment and still had to wait over hour for tire rotation. Have not had to wait that long with previous scheduled maintenance appointment. I Had appointment and still had to wait over hour for tire rotation. Have not had to wait that long with previous scheduled maintenance appointment. I More
by Carlady
Employees Worked With
Other Employees :
Not sure of employees name , Chue Lee, Dana Schilz, Bob Arciszewski
August 12, 2019
Good experience Have worked with Al for many years, leasing our cars. He's very friendly and answers all our questions and pretty much knows what we want in a new ca Have worked with Al for many years, leasing our cars. He's very friendly and answers all our questions and pretty much knows what we want in a new car. More
by JanC
Employees Worked With
August 12, 2019
Great Service on Saturday morning Second free service on our Highlander was great. Told it would take an hour, and they were done in 40 mins. Chue, the service writer was very courteou Second free service on our Highlander was great. Told it would take an hour, and they were done in 40 mins. Chue, the service writer was very courteous and professional. Great experience and highly recommend this dealership! More
by 101PFDR
Employees Worked With
Chue Lee
August 09, 2019
Courteous and Professional Experience Service advisor was courteous and professional. Explained potential problems which should be resolved in an informative manner without sales pressure. Service advisor was courteous and professional. Explained potential problems which should be resolved in an informative manner without sales pressure. He provided me sufficient information to make an informed decision. More
by RICHARDSTRODESR
Employees Worked With
Vincent Lor
August 09, 2019
Frame change out and problems afterword I had problems after the frame replacement that were not present before the replacement. The resolution of some problem remains. I was treated poorl I had problems after the frame replacement that were not present before the replacement. The resolution of some problem remains. I was treated poorly and provided poor service in trying to get a resolution to the new problems. More
by AEA0
Employees Worked With
Chue Lee, Dana Schilz
