Heiser Toyota

I was not pleased with the service I received today In general everyone was kind of indignant. The issue I brought my car in for is still not resolved, they wanted 90.00 to do some test. I had someone In general everyone was kind of indignant. The issue I brought my car in for is still not resolved, they wanted 90.00 to do some test. I had someone verify before I brought it in that it was the heat shield. I think it was just a way to extort more money from me. The lady who called me regarding the test was not pleasant, the check out ladies were rude. Overall not happy with the service I got today. Normally it is very good , not today. I may look elsewhere. Only good thing was my car passed emissions. More

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years! department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years! More

Messy Oil Change, TPMS not reading I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truc I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took pictures and removed the cover and cleaned it up. Also noticed that the TPMS wasn't reading on the dash, when I ran through the menus. More

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support. less time than I was told it would take. Thank you for your support. More

Great Service Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love t Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go! More

I’ve bought a lot of cars and this was by far the quickest and best experience I’ve had! Love my salesman thank you quickest and best experience I’ve had! Love my salesman thank you More

Great Job Everyone! I came in this week for service and then purchase a new Toyota Highlander Every person I dealt with was wonderful.. Bob in service is friendly and h I came in this week for service and then purchase a new Toyota Highlander Every person I dealt with was wonderful.. Bob in service is friendly and helpful. Amy is terrific with telling me about the new Highlander and giving me an estimate on my 2015 Highlander. She is so well informed. Roger Droukas is so nice and professional. He makes the purchase so easy and fun. He is a great salesman. Shahat is also great. I truly had no pressure and thought he was a great person. They were all so well informed and pleasant. Thank you Toyota and keep up the good work. More

Good experience Yes, I would recommend the service center. Just a couple of things that I would like to point out from my last appointment. I stopped in the dea Yes, I would recommend the service center. Just a couple of things that I would like to point out from my last appointment. I stopped in the dealership and scheduled the oil change for 10 am. Then, I received an email stating that the appointment was scheduled for 1 am!! I tried to respond back to the email, but could not, since it was automated. So, I had to call the dealership during business hours and confirm that the actual time was 10 am. You may want to create a way for customers to respond to the automated email. Thank you. More

Great people From my sales consultant, Al, to my finance consultant, Sadat, to finance manager, Jill, they made the experience pInless. Came in to buy my leased ve From my sales consultant, Al, to my finance consultant, Sadat, to finance manager, Jill, they made the experience pInless. Came in to buy my leased vehicle and ended up with 2020 New lease. More

Painless - efficient and couteous Excellent setup for the comfort of customers waiting for service to be completed. Always knew the status of my vehicle. Complete explanation of servic Excellent setup for the comfort of customers waiting for service to be completed. Always knew the status of my vehicle. Complete explanation of services when complete. Fast checkout at the cashier. More