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Heiser Toyota
Milwaukee, WI
7,811 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,811 reviews
November 06, 2019
Awesome service Tria took his time listening and helping me choose the right car for me. Best customer service ever. Will buy again in the future from him. Tria took his time listening and helping me choose the right car for me. Best customer service ever. Will buy again in the future from him. More
by NANCYTHAO
Verified CustomerEmployees Worked With
Tria Lee
November 06, 2019
Good job Great service and experience, I will buy and bring the car to do the service again in the future. Great location and clean plus close to my house Great service and experience, I will buy and bring the car to do the service again in the future. Great location and clean plus close to my house More
by SEENAVANG
November 06, 2019
55,000 maintenance It's always a god experience at Heiser. You can usually find a time slot that is convienient and it never takes more than one hour. It's always a god experience at Heiser. You can usually find a time slot that is convienient and it never takes more than one hour. More
by Susie C
Employees Worked With
Bob Arciszewski
November 06, 2019
Great service Fantastic service department. Chue did a great job coordinating the necessary repairs and provided a loner car while my truck was getting repaired. Th Fantastic service department. Chue did a great job coordinating the necessary repairs and provided a loner car while my truck was getting repaired. This ensued I got my truck fixed while not missing any work. More
by ep3epilot
Employees Worked With
Chue Lee
November 06, 2019
Routine Maintenance I took my Prius in for its routine maintenance and at the same time to have an annoying situation checked out if possible. Both Bob and Roger were I took my Prius in for its routine maintenance and at the same time to have an annoying situation checked out if possible. Both Bob and Roger were able to figure out what was causing the problem by working together and being able to duplicate so that they were able to find the "fix" for it--which was a very simple one and only affecting the navigation system itself. I feel confident that should it happen again, it is nothing major and I can bring it back and they will continue to work to find whatever else might be causing it. More
by MJP39
November 06, 2019
excellent sales associate. This was a very good experience. Our sales associate, James K Hicks III was exceptional, and I would definitely recommend anyone to buy a car from h This was a very good experience. Our sales associate, James K Hicks III was exceptional, and I would definitely recommend anyone to buy a car from him. 5 out 5 star service. More
by Robert C.
Employees Worked With
November 06, 2019
Heiser toyota They were very helpful with any questions that I had and they went through the features of the vehicle very thoroughly so that I understood everything They were very helpful with any questions that I had and they went through the features of the vehicle very thoroughly so that I understood everything! More
by SARA
Employees Worked With
November 06, 2019
Treated like royalty James hicks was a pleasure to work with. He made the entire process seamless and enjoyable. We were made to feel like family and treated like royalty. James hicks was a pleasure to work with. He made the entire process seamless and enjoyable. We were made to feel like family and treated like royalty. James was very attentive from explaining every feature of the vehicle to making sure we received the receipt. I loved every minute we spent with him! More
by BONI5
November 06, 2019
Leased a 2019 camry Fast and helpful in helping me get a lease on my new vehicle. Helped me with any questions I had and got me out the door quickly. Fast and helpful in helping me get a lease on my new vehicle. Helped me with any questions I had and got me out the door quickly. More
by Keng
November 05, 2019
A caring friendly team The entire Heiser team is friendly. This appointment I dealt again with Vincent, who has been my service advisor a few times. He remembers what we tal The entire Heiser team is friendly. This appointment I dealt again with Vincent, who has been my service advisor a few times. He remembers what we talked about last time I was in. Good guy to work with. My only negative is that twice after a service appointment I was given a car wash ticket and the wash booth would not accept my code More
by HEGGMAN03
