Heiser Toyota

Oil change, 10000 mile maintenance Heiser is always great! Friendly staff, excellent lounge area and nice snacks. I always enjoy getting work done on my vehicle here at hieser Toyota! Heiser is always great! Friendly staff, excellent lounge area and nice snacks. I always enjoy getting work done on my vehicle here at hieser Toyota! More

Service was great The service was fast and complete and very careful to look for the problem that I wanted looked into.When the problems were found the service to fix i The service was fast and complete and very careful to look for the problem that I wanted looked into.When the problems were found the service to fix it was started right a way. More

Disappointment Bought my new 2013 Avalon from you, and later new tires so the brakes would be checked when tires rotated each time. Told I need new rotors! Should Bought my new 2013 Avalon from you, and later new tires so the brakes would be checked when tires rotated each time. Told I need new rotors! Should have easily been caught and communicated to me earlier. ..... before replacement needed. I have asked each time to check condition of brakes before costly replacement. Carl Lund More

2011 Toyota Sienna service Bob worked on our van for some recalls. He then discovered there was more wrong with our sliding door. He went above and beyond to fix it for us und Bob worked on our van for some recalls. He then discovered there was more wrong with our sliding door. He went above and beyond to fix it for us under warranty and made sure we were kept in the loop with the service plan. He was excellent! More

Consistently great service I have taken my car there some I bought it in 2007. The service is great. The service staff are professional and knowledgeable and strive to make the I have taken my car there some I bought it in 2007. The service is great. The service staff are professional and knowledgeable and strive to make the service experience a satisfying one. More

Bought a 2016 Toyota Camry, loved the experience This was my first car buying experience at a dealership and I enjoyed every minute of it. James and the team over at Heiser were incredibly friendly a This was my first car buying experience at a dealership and I enjoyed every minute of it. James and the team over at Heiser were incredibly friendly and amazing (literally made you feel like family). The price on the car was great and the car itself is amazing. I couldn't have asked for anything more! More

Bent over backwards Al and Bill worked hard to get me the Truck I needed and wanted and a price I could afford! They were easy and fair to work with. Al and Bill worked hard to get me the Truck I needed and wanted and a price I could afford! They were easy and fair to work with. More

New 4Runner Best experience of Toyota dealers in the area. The other dealerships didn’t compare at all. This is the second car I have purchased from heiser. Best experience of Toyota dealers in the area. The other dealerships didn’t compare at all. This is the second car I have purchased from heiser. More

Service and repair Very fast, friendly staff, repair needed to be done and was taken care of immediately. The service guy even washed my car for me. Great service Very fast, friendly staff, repair needed to be done and was taken care of immediately. The service guy even washed my car for me. Great service More

Went in for an oil change came out with. I took my 2016 Rav4 in for a maintenance oil change. Waited for an hour and fifteen minutes. The next morning, my car was leaking oil. Called the serv I took my 2016 Rav4 in for a maintenance oil change. Waited for an hour and fifteen minutes. The next morning, my car was leaking oil. Called the service center, took it back in on my lunch "hour." Was there for an hour and a half before I was told that they did not know where my car was leaking oil, could they shuttle me back to work. I needed to go somewhere after work so they gave me a loaner. I got a call the next day about 9:45am saying that my car was ready. I went to get my car, again over the lunch hour. I had to wait in line at the cashier to get my car back while the three ladies behind the counter talked to everyone except people who needed help (ie. me....trying to get my car) I asked what was wrong with my car and was told that something had not been tightened properly. One might think that a oil change is pretty standard and tightening things up would be part of the whole oil change process. Other than the loaner (that I was offered after I told them I needed to be somewhere after work) I was offered nothing for my time or being inconvenienced with this whole rigor morale. More