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Heiser Toyota

Milwaukee, WI

4.7
7,562 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,562 reviews

August 16, 2019

Friendly and quick service. Every time we go to get our toyota serviced, we are always greeted with helpful, friendly service people. The service is always done right the first t More

by platemounter31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive review, always happy to help! We appreciate your business and look forward to seeing you again in the future.

August 16, 2019

Awesome as Usual I have been leasing Camrys for many years now through Heiser. Everyone is very professional and courteous. I like how much of the preliminary paperwor More

by JOSEPHMICHELI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Heiser Toyota responded

Dear Joseph, We appreciate the positive feedback! Thank you for choosing Heiser, we look forward to seeing you again in the future.

August 16, 2019

Best service anywhere! Jorgo is incredibly knowledgeable and patient. He did not make me feel pressured at all, but let me explore my options and answered all my questions. More

by BBACON75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, Glad to hear you had a great experience, we are always happy to help. We appreciate your positive feedback and so do Jorgo and Jessica! Thank you for choosing Heiser, we hope to see you again in the future.

August 15, 2019

Friendly service Friendly professional service staff. They always take care of me with timely updates and thorough explanation of service required. I just wish my 2018 More

by ep3epilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, We appreciate the positive review! Thank you for choosing Heiser for your service needs.

August 15, 2019

Service took 6 1/2 hours instead of 2. Hi, I normally love the service that I get at Heiser, but yesterday it took 6 1/2 hours to do two tasks for which I was told that it would take two to More

by jnehmer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown. Usually I deal with Bob.
August 15, 2019

Great experience! I arrived in time. I came from Appleton, and I prefer to get my service at Heiser. The people there are super nice, and they took care of my car. I bo More

by ALIA.ARAFEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Aug 21, 2019 -

Heiser Toyota responded

Dear Alia, Thank you for the great feedback! We appreciate your business and your positive recommendations. We look forward to seeing you again in the future.

August 14, 2019

Excellent and quick service I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in abou More

by LBRUSHABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Schilz
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review, glad we could help! We hope to see you again in the future.

August 14, 2019

Great experience for maintenance appointment I am usually uncomfortable when I have to do anything with cars or maintenance, but I felt very comfortable and did not feel pressured in any way. The More

by SASMSNRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive review! Glad we could provide you a pleasant experience. We hope to see you again in the future.

August 14, 2019

The value of satisfaction They are prior to the satisfaction of people who visit their dealership (Heiser Toyota). The value of their services(products) is more than that I exp More

by EYKHANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know or remember other’s names who I work with. Every one are nice and friendly., Chue Lee
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We appreciate your business and we are happy to hear that your expectations have been exceeded. Looking forward to seeing you again in the future.

August 13, 2019

Pleasant experience Everyone was very friendly and helpful. This is the 2nd car I have purchased from Heiser and have been happy with both the sales and service personn More

by Jill8849
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jaskulski
Aug 21, 2019 -

Heiser Toyota responded

Dear Jill, Thank you for the great review. We appreciate your business and look forward to seeing you again in the future!

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