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Heiser Toyota
Milwaukee, WI
7,811 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,811 reviews
November 05, 2019
Excellent, salesman listened - Negotiated earnestly The dealership has internet pricing which helped find vehicle and price without a lot of travel, they listened , salesman worked with me and made some The dealership has internet pricing which helped find vehicle and price without a lot of travel, they listened , salesman worked with me and made some special concessions, they were polite and not over bearing They provided friendly communication There was no extra bs in dealing More
by Fbennett
Verified CustomerEmployees Worked With
Other Employees :
Maureen Calmes, Trevor Tucek
November 04, 2019
Gas leak and factory recall Recall work was performed timely and the estimate to fix the gasoline leak was easy to understand. I was surprised that it took several hours to deter Recall work was performed timely and the estimate to fix the gasoline leak was easy to understand. I was surprised that it took several hours to determined what had to be done to repair the gasoline leak. I did not have that problem fixed yet because of the cost. More
by RMUILENBURG
Employees Worked With
Jerimiah (service advisor)
November 04, 2019
Service syn oil ck, tire rotation I received good service as always, but the wait time was longer than usual. The extra time might be checking my tire sensor-light on. I received good service as always, but the wait time was longer than usual. The extra time might be checking my tire sensor-light on. More
by BETTYROETHLE
Employees Worked With
A don't remember the name of the service person.
November 04, 2019
Fast service Excellent service. on time and I was given regular updates on the status of my car. I also received a full explanation of the status of my car after t Excellent service. on time and I was given regular updates on the status of my car. I also received a full explanation of the status of my car after the service was performed. More
by SRAMIREZ4
Employees Worked With
November 04, 2019
Great service It was great service they were busy so they told me it would be a few hours and I was out of there in 45 minutes great work guys It was great service they were busy so they told me it would be a few hours and I was out of there in 45 minutes great work guys More
by JKOSTECKI5
Employees Worked With
November 03, 2019
very professional people to deal with ! Nice,comfortable and clean waiting area.Easy place to find and get to. Even was able to inspect a used car from underneath,almost a requirement in our Nice,comfortable and clean waiting area.Easy place to find and get to. Even was able to inspect a used car from underneath,almost a requirement in our part of the country. More
by JUERGENBEHM
Employees Worked With
Cody
November 01, 2019
Smooth and easy experience Roger and Pat were a great team and the process for me to buy my car was smooth. I didn't feel rushed or pressured and they were both friendly and he Roger and Pat were a great team and the process for me to buy my car was smooth. I didn't feel rushed or pressured and they were both friendly and helpful throughout my experience! More
by OBRIEN.AMY73
November 01, 2019
Fast and comfortable The 15,000 mile service of my Highlander was terrific. Fast service and the seating / waiting area is very comfortable. I was able to work on my lap The 15,000 mile service of my Highlander was terrific. Fast service and the seating / waiting area is very comfortable. I was able to work on my laptop while the service was being performed. More
by BRIAN.G.HANSON
Employees Worked With
Dana Schilz
November 01, 2019
Great service The service was quick and easy. It was on time Bd fast. I like the service waiting area. Best waiting area in town. Popcorns always good. Coffee is ho The service was quick and easy. It was on time Bd fast. I like the service waiting area. Best waiting area in town. Popcorns always good. Coffee is hot and great selection of choices. Soda also cold and plentiful. Ran out of chips today and I noticed it wasn’t restocked but that’s it. More
by MITCHQUIZON
Employees Worked With
Cody, Chue Lee
November 01, 2019
Professional We were treated the way a customer should be treated and within a couple hours left with a nice new car at a fair price. We were treated the way a customer should be treated and within a couple hours left with a nice new car at a fair price. More
by Tazmanianbiker
Employees Worked With
Cody
