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Heiser Toyota
Milwaukee, WI
7,959 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,959 reviews
November 29, 2019
It was a very intriguing experience for me! very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again More
by JORDANLHARPER5
Verified CustomerEmployees Worked With
Other Employees :
Chue Lee, Bob Arciszewski
November 29, 2019
Great to Work with. He’s one of the best salesmen at Heiser. This is my 6th vehicle I’m leasing from him and I will stay with him as my salesman as long as he’s working. He’s one of the best salesmen at Heiser. This is my 6th vehicle I’m leasing from him and I will stay with him as my salesman as long as he’s working. More
by Bevgrad53
Employees Worked With
November 28, 2019
Bob was very helpful and friendly. Dana was rude, terrible. I purchased my car here and typically receive great customer service. Dana was rude and refused my business because she said they were too busy unless I purchased my car here and typically receive great customer service. Dana was rude and refused my business because she said they were too busy unless I had an appointment or could leave my car all day. I got a ride so I could leave my car and Bob had my service completed in two hours. Very confused why the whole scenario changed depending on the service representative. Bob was awesome. More
by Gwheeler
Employees Worked With
Dana Schilz, Bob Arciszewski
November 28, 2019
Great to work with They took their time to get to know what my needs and what I was looking for. They were very easy to work with and helped me go over every feature on They took their time to get to know what my needs and what I was looking for. They were very easy to work with and helped me go over every feature on my new vehicle. Overall a very good car buying experience. More
by ADAMWALTERS50
November 28, 2019
Helpful, friendly and great service! I left feeling confident that my vehicle was safe and a sense of relief that it was in good hands. The waiting area was very comfortable, reading mate I left feeling confident that my vehicle was safe and a sense of relief that it was in good hands. The waiting area was very comfortable, reading material up to date and neatly organized, not to mention the popcorn and hot chocolate! A very comfortable wait. More
by HSKOSLO
Employees Worked With
Chue Lee
November 27, 2019
The representative was very effiecient and communicated well Chue was polite and responsive to get me in and out for my car service appointment. Thank-you for the coke and hope you get the refigerator repaired Chue was polite and responsive to get me in and out for my car service appointment. Thank-you for the coke and hope you get the refigerator repaired soon. Steve More
by SBARTOS
November 27, 2019
Satisfied Customer The customer service I receive at Heiser always exceeds my expectations and leaves me feeling like a valued customer. The staff is friendly and the se The customer service I receive at Heiser always exceeds my expectations and leaves me feeling like a valued customer. The staff is friendly and the service is efficient and competitively priced. More
by JENNIFER.WEGE
Employees Worked With
Chue Lee
November 27, 2019
Great Service!! Loved the service!! The guys were great!! I will be back and I will definitely send others this way. Great Experience!! The process was easy breezy. Loved the service!! The guys were great!! I will be back and I will definitely send others this way. Great Experience!! The process was easy breezy. More
by NaturallyUnique
November 26, 2019
Tint FOB Shahat is my boy!!! He will get much more biz from me!!!! I brought my mon in to get a new car. Im coming back. Shahat is my boy!!! He will get much more biz from me!!!! I brought my mon in to get a new car. Im coming back. More
by DORF0
Employees Worked With
November 26, 2019
I WAS IN AND OUT SOONER THAN EXPECTED CAME IN FOR AN AIR BAG RECALL THAT WAS SUPPOSED TO TAKE 3 HOURS AND WAS DONE IN ONE HOUR. ALSO MY DAUGHTER CAME INTO GET ME AND GOT A FLAT TIRE ON HER CAME IN FOR AN AIR BAG RECALL THAT WAS SUPPOSED TO TAKE 3 HOURS AND WAS DONE IN ONE HOUR. ALSO MY DAUGHTER CAME INTO GET ME AND GOT A FLAT TIRE ON HER WAY THERE AND THE SERVICE DEPT PUT HER SPARE ON SINCE THEY DID NOT HAVE HER TIRE IN STOCK, WHICH WAS ALSO DONE QUICKLY, THANKS TO KEVIN GARSKI. More
by MSYGARSKI
Employees Worked With
Kevin Garski
