Heiser Toyota

Frame Replacement I brought the 2010 Tacoma in for the recall on frame replacement. I was told by service that they would call if there was anything else that could be I brought the 2010 Tacoma in for the recall on frame replacement. I was told by service that they would call if there was anything else that could be done while this was all apart. Told I would only have to pay for parts and no labor. The truck has 94,000 miles and I would think a tuneup would be recommended. I received a call a week later and the job completed with no other problems. Now if I want a tuneup labor will be charged along with parts. More

First Toyota & SUV Purchase I went in to test drive the 2019 Rav4 XLE Premium and left wanting to purchase that day. I worked with Roger who was very personable and answered all I went in to test drive the 2019 Rav4 XLE Premium and left wanting to purchase that day. I worked with Roger who was very personable and answered all of my questions I had as this was my first SUV purchase with having had a sedan in the past. After a few hours after test driving I decided to pull the trigger and buy this vehicle. He worked to get be the best deals for my trade in along with the sale price of the vehicle. Everything went very smoothly with no issues and I was able to have my vehicle within 2 days along with the remote start installation. I highly recommend working with Heiser Toyota and will keep them in mind when I hear someone is looking for a new vehicle. More

Why change the seat settings and not put it back? As a woman who is 5'10", I adjust my seat. I guess men who work there are shorter and cannot be inconvenienced the 15 feet they drive my car???? IF y As a woman who is 5'10", I adjust my seat. I guess men who work there are shorter and cannot be inconvenienced the 15 feet they drive my car???? IF you must change the seat, WHY do you not attempt to change it back to something resembling where it was? I should not have to crawl into my car after service. Please ask your guys, if they must change the seat settings, to not inconvenience the customer. Upon return, they should, at least, approximate where the seat was before they carelessly changed it. More

Excellent Experience James was so friendly and professional. I wanted to test drive several cars. He accommodated all of my requests and answered all of my questions with James was so friendly and professional. I wanted to test drive several cars. He accommodated all of my requests and answered all of my questions with such a positive attitude. Brett and James knew that I was on a tight time schedule, they worked in record time to complete the entire process so that I could still make a very important personal appt I needed to get back to. More

Second Camry Heiser worked together with my insurance company to replace my 2018 Camray totaled in an accident when I was hit by a car running a red light.. Heiser worked together with my insurance company to replace my 2018 Camray totaled in an accident when I was hit by a car running a red light.. More

Highlander 25,000 mile Service Make appointment via phone call after trying a number of times via Heiser website. Arrived prior to scheduled time & was taken in immediately. An ho Make appointment via phone call after trying a number of times via Heiser website. Arrived prior to scheduled time & was taken in immediately. An hour & 1/2 later the 25,000 mile Service was completed. The service rep apologize for the length of time to complete. I understand that sometime unforeseen situations develop & i appreciate the reps apology. More

Service greatly exceeds expectations I was very happy with the customer service I received in the service department. Not only did they handle my request without an appointment, they wer I was very happy with the customer service I received in the service department. Not only did they handle my request without an appointment, they were very friendly and helpful. More

10,000 mile service In and out under an hour for oil change, tire rotation and cabin filter replacement. Facilities clean with free WiFi and coffee as a bonus. In and out under an hour for oil change, tire rotation and cabin filter replacement. Facilities clean with free WiFi and coffee as a bonus. More

Heiser Toyota Review Even though my fiance and I were rushing to get somewhere the day of the making a deal, the Heiser team was still friendly. Great experience working w Even though my fiance and I were rushing to get somewhere the day of the making a deal, the Heiser team was still friendly. Great experience working with Al Hussain and Shahat Mohamed! Highly recommend Heiser Toyota. More

Above and beyond Roger at Heiser Toyoda did everything to satisfy me, even as I changed direction halfway through the process. I am a repeat customer of his and he has Roger at Heiser Toyoda did everything to satisfy me, even as I changed direction halfway through the process. I am a repeat customer of his and he has always been exceptional at his trade. This last experience has done nothing to change my opinion of him. Bottom line, he’ll do anything to make sure the customer is happy. Heiser Toyota is lucky to have such an asset. More