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Heiser Toyota
Milwaukee, WI
8,250 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,250 reviews
May 07, 2019
Friendly staff and great experience Alex was helpful, friendly, and patient. He answered all of my questions and was very helpful. I will most likely buy again in the future if I were to Alex was helpful, friendly, and patient. He answered all of my questions and was very helpful. I will most likely buy again in the future if I were to look for a new car. More
by KONGMENG.LOR
Verified CustomerEmployees Worked With
May 07, 2019
Great experience! Al Hussain was efficient and helpful with a great sense of humor! I felt we were in good hands as we looked at a used car for my son. We will be back Al Hussain was efficient and helpful with a great sense of humor! I felt we were in good hands as we looked at a used car for my son. We will be back! More
by Colleen j
Employees Worked With
May 06, 2019
Friendly staff and excellent service Joe was helpful, friendly, and fun to work with. The inspection found two items that needed attention and I found that helpful. We have always had g Joe was helpful, friendly, and fun to work with. The inspection found two items that needed attention and I found that helpful. We have always had good service. More
by RJMEIER33
Employees Worked With
May 04, 2019
Positive service experience Problem was quickly serviced. Wait time was kept to a minimum. People I encountered were very positive and helpful. I certainly would return to Heiser Problem was quickly serviced. Wait time was kept to a minimum. People I encountered were very positive and helpful. I certainly would return to Heiser for future service needs. More
by fallonme777
Employees Worked With
May 04, 2019
Customer Oriented and Transparent I am so pleased with the customer service I received from start to finish at Heiser. I am a lifelong Toyota owner and knew what I wanted in my new ve I am so pleased with the customer service I received from start to finish at Heiser. I am a lifelong Toyota owner and knew what I wanted in my new vehicle. They listened to my needs and found the vehicle I wanted. They took my trade in seriously and worked with me to get the deal done. I came there just to see if they could outdo the other dealer I was working with. They went above and beyond and showed me that they seriously wanted my business. They are my new Toyota dealer. Overall great experience! More
by RNRPACKER
Employees Worked With
Other Employees :
Brett was also involved and appreciated his help in getting the numbers to work on the warranty.
May 03, 2019
Excellent service at Heiser Toyota Had a great experience at Heiser Toyota. Got my car serviced and got information on the new cars. Everyone is very helpful and easy going. Had a great experience at Heiser Toyota. Got my car serviced and got information on the new cars. Everyone is very helpful and easy going. More
by CMOERKE
Employees Worked With
Amy, Brian Drewek
May 03, 2019
great Everyone we felt with was very knowledgeable about the products and very helpful. Jorgo was great. He wasn’t pushy at all. Very nice and really know Everyone we felt with was very knowledgeable about the products and very helpful. Jorgo was great. He wasn’t pushy at all. Very nice and really knows his stuff about the van we purchased More
by BRUSST508
Employees Worked With
May 03, 2019
Nice,Clean and Friendly Dealership I just bought a 2019 Camry SXE, Red Special Edition...love the car and James was fantastic to work with..Glad that I happened to find this car on the I just bought a 2019 Camry SXE, Red Special Edition...love the car and James was fantastic to work with..Glad that I happened to find this car on the Internet, and they could help me More
by Grannycheese
May 01, 2019
Good customer service, but long wait Everyone I spoke to was very helpful and friendly. However, it took an hour and forty minutes for an oil change and a tire rotation. Everyone I spoke to was very helpful and friendly. However, it took an hour and forty minutes for an oil change and a tire rotation. More
by NATEBRIG
May 01, 2019
New car I had a simple and painfree experience at Heiser. The staff was friendly and the prices were reasonable and straightforward. This is my second lease w I had a simple and painfree experience at Heiser. The staff was friendly and the prices were reasonable and straightforward. This is my second lease with them. More
by JGRODEK5
