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Heiser Toyota
Milwaukee, WI
7,691 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,691 reviews
August 22, 2025
Great team to work with. They make the auto purchase a smooth and enjoyable experience. The best Toyota team in the area. They make the auto purchase a smooth and enjoyable experience. The best Toyota team in the area. More
by klmesa0
Verified Customer
August 21, 2025
Had 6 months service recently on my new RAV4 which was performed very well, no problems at all. Service rep Tom was very good in telling me what was required and keeping me up to date through the whole pr performed very well, no problems at all. Service rep Tom was very good in telling me what was required and keeping me up to date through the whole process. He's great. More
by BDLAUTTAMUS
Employees Worked With
August 21, 2025
Best customer service I have ever had at a dealer! I would highly recommend this dealer to friends. I would highly recommend this dealer to friends. More
by heidinieth
Employees Worked With
August 21, 2025
Kevin was my service guy. Very courteous and friendly. He kept me informed throughout the appointment. A very pleasant experience! Very courteous and friendly. He kept me informed throughout the appointment. A very pleasant experience! More
by SELSING
Employees Worked With
August 21, 2025
Michael did an excellent job and keeping me apprised of the service, the wait time as well as upcoming services to do the service, the wait time as well as upcoming services to do More
by vobog77065
Employees Worked With
August 20, 2025
I feel like customer service was not at its best the day of my appointment. of my appointment. More
by MINISHA_HOWARD
Employees Worked With
August 20, 2025
Como vendedor es muy amable, muy atento, explica todo como debe ser y trata a los clientes como de la familia, le agradezco mucho por toda su atención y ya me tiene ganada como nueva clienta, nos veremos como debe ser y trata a los clientes como de la familia, le agradezco mucho por toda su atención y ya me tiene ganada como nueva clienta, nos veremos el próximo año para el carro de mi hija More
by Carmennunez907
Employees Worked With
August 20, 2025
Heiser does a great job getting me in and out when my car is in for service. Mike explained everything very thoroughly and made sure that all my needs were met. Terrance did a great job with the video, showi is in for service. Mike explained everything very thoroughly and made sure that all my needs were met. Terrance did a great job with the video, showing me the condition of important parts of my car. More
by DrJay
Employees Worked With
August 20, 2025
Great customer service. Dealership fit me in while traveling for work. I would recommend them to others. Dealership fit me in while traveling for work. I would recommend them to others. More
by LE
Employees Worked With
August 20, 2025
service coordinator was knowledgeable, courteous and followed up as we required multiple visits. overall the dealership met my expectations. followed up as we required multiple visits. overall the dealership met my expectations. More
by steve24071
Employees Worked With
