Heiser Toyota - Service Center

Peter was excellent! He provided great service by explaining all the associated costs and also followed up about future services that could be discounted. Overall, great He provided great service by explaining all the associated costs and also followed up about future services that could be discounted. Overall, great experience! More

Nate was amazing from the moment I pulled up into service. He was extremely friendly and communicated the importance of my car. Nate is definitely a great addition to the team, this was by far the be service. He was extremely friendly and communicated the importance of my car. Nate is definitely a great addition to the team, this was by far the best experience I've had since I've started coming to this dealership. He even walked me to my car after my maintenance visit! More

Excellent communication and service experience. Longtime customer and plan to continue for a long time in the future. Longtime customer and plan to continue for a long time in the future. More

Honest about the diagnosis and obtained the part and performed the fix faster than expected performed the fix faster than expected More

The worst place to take your vehicle for service. Service managers and GM are no help at all. they have aggressive advisor name KEVIN was the one who came at me aggressively and so Ive been waiting t Service managers and GM are no help at all. they have aggressive advisor name KEVIN was the one who came at me aggressively and so Ive been waiting to talk to the GM.. First reason is because my vehicle was not service completely and was refuned an amount but was told i was getting a FULL REFUND for the trouble.. they left parts hanging and forgot my wheel lock key and did not perform 1 service i had asked but was told it was done.. i had emailed the so call GM Jessica Phillips and of course no reply at all until over a month later when i emailed her asking for an update.. she replied saying they are not the right facility for me.... JUST WOW More

Tom Lowther was fantastic. He kept me updated every step of the way so there were no surprises. He kept me updated every step of the way so there were no surprises. More

There was very good communication about the services they were going to perform and what else was recommended. were going to perform and what else was recommended. More

Very friendly and attentive. I appreciate his approach and willingness to help. I feel comfortable with him and not intimidated by what I do or do not know. I appreciate his approach and willingness to help. I feel comfortable with him and not intimidated by what I do or do not know. More

Great job with great insights on troubleshooting job. satisfaction and efficiency is good thanks you satisfaction and efficiency is good thanks you More

Fast, professional, friendly & clean. High quality repairs. I would recommend this dealership to others. High quality repairs. I would recommend this dealership to others. More