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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,095 Reviews

4,095 Reviews of Heiser Toyota - Service Center

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December 06, 2023

I had an issue with a headlight, and when I arrived, I was advised that they were two hours behind. The service advisors worked together and were able to get me in and out within 15 minutes I was gratefu More

by NESSAK999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel, Matt Foti
Dec 06, 2023 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota. We appreciate the five-star rating. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 06, 2023

The service was great and I was well informed on what was needed and pricing. More

by AUMEZINWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 05, 2023

Tom was very helpful and he and his manager were kind and helped me in my decision to get new tires. I was very happy. Tom went out of his way and I really appreciated his help. More

by LAURA53HARRINGTON
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 05, 2023 -

Heiser Toyota responded

Thank you so much for your excellent review, Laura! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 05, 2023

Good and got everything done! The wait was not long. All staff remained professional with me. More

by grantsg07
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Dec 05, 2023 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 05, 2023

Very easy to work with. Tom made my visit at Heiser very simple. I will be back in the future More

by gbmilwaukee
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 05, 2023 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 05, 2023

got the job done as expected preius runs good not enough words one more two more More

by TROGAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel, Matt Foti
Dec 05, 2023 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 05, 2023

Good customer service experience. Hope they keep this service for the future. Giving incentives likes coupons keep you coming back to Heiser More

by FRANCISCO ROSAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Heiser Toyota responded

Francisco, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 04, 2023

It seems know one in the service department especially Peter had a clue what they were doing More

by waltmanwayne
Recommend Dealer
No
Employees Worked With
Peter Miszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Dec 07, 2023 -

Heiser Toyota responded

Thank you for providing this feedback, Wayne, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 04, 2023

We were having problems finding out what kind of body work was done on our vehicle and finally were referred to Chad Covert. There were several things that we felt should have been fixed before we took More

by LAURIE.POWERS
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Heiser Toyota responded

Thank you so much for your excellent review, Laurie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 04, 2023

I had a fair amount of work that needed to be done and they were very fast, friendly and affordable. I was especially impressed with the service advisor, Peter. More

by MCATHERINE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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