Heiser Toyota - Service Center

additional problems showed up with service and I was kept well informed as repairs progressed well informed as repairs progressed More

Kept me informed every step of the way. Polite and considerate service by the service manager. considerate service by the service manager. More

Service was friendly, knowledgeable, and detailed with me. He politely answered my questions with a smile. me. He politely answered my questions with a smile. More

Fantastic service, fantastic people. If you go anywhere else you're making a mistake. Superior customer service is their way of life! else you're making a mistake. Superior customer service is their way of life! More

Went to Heiser for my bi-annual oil change and tire rotation appointment. My service rep Vincent was thorough in checking over and discussing the history of my car and what might be needed. The timing rotation appointment. My service rep Vincent was thorough in checking over and discussing the history of my car and what might be needed. The timing of the appointment went fairly quick. While waiting for the work to be done on my toyota, I learned lots from Jorgo about Toyota models and the soon to be released Electric. I recommend this dealership. Sharp people! Just make certain you have an appointment- they are often extremely busy. More

Prices are high end. Staff are friendly & professional. Lounge area clean. Didn’t offer a car wash. Appreciate the diagnostic. Lounge area clean. Didn’t offer a car wash. Appreciate the diagnostic. More

Came in to get a new remote for my car. After waiting an hour to get it reprogrammed, they said, oh, by the way we fixed your old one, but still will charge you for a new one. Nobody let me know this was a hour to get it reprogrammed, they said, oh, by the way we fixed your old one, but still will charge you for a new one. Nobody let me know this was a possibility, so I had to refuse to pay for a brand new remote. Another 30 minutes for them to decide it was ok. Not a friendly experience More

It was nice to see a dealership that cares about their customers. Not like the dealership out on Capitol Dr. You know towards Pewaukee We have 3 Toyotas that will be servicing now at Heiser. customers. Not like the dealership out on Capitol Dr. You know towards Pewaukee We have 3 Toyotas that will be servicing now at Heiser. More

Very fast pace and convenient. Service is very knowledgeable about what my vehicle need and never push me to get something that I don't need knowledgeable about what my vehicle need and never push me to get something that I don't need More

Friendly and attentive. Treated me with high regard for customer service. Work was completed timely. customer service. Work was completed timely. More