4,097 Reviews of Heiser Toyota - Service Center
Heiser is always time efficient, friendly and accommodating. I never worry when I have to take my car in to get an oil change or repairs. accommodating. I never worry when I have to take my car in to get an oil change or repairs. More
I always love working with Heiser. They are always patient and reliable. They set me up right away with timing and cost so I can relax while I wait. patient and reliable. They set me up right away with timing and cost so I can relax while I wait. More
I had a situation that was handled quickly and extremely professionally by Joe Vicari. He was very patient and an active listener and had an open mind to the customer's needs. We have three Toyota vehicles professionally by Joe Vicari. He was very patient and an active listener and had an open mind to the customer's needs. We have three Toyota vehicles and we will buy Toyota cars in the future. This experience with Joe Vicari. has given me the confidence to continue to service my vehicles and buy my vehicles at Heiser Toyota. Joe demonstrated to me that your surveys matter and your customer service matters. Thank you, James Meulemans More
Attentive staffLove they work getting me Attentive staff Love they work getting me in Accommodating The owner leaders set the tone of excellence. Customers in good hands Cars are tricky a Attentive staff Love they work getting me in Accommodating The owner leaders set the tone of excellence. Customers in good hands Cars are tricky and quirky. Nobody can help that always. Heiser beats any I’ve found More
My husband has always taken my car to Heiser for oil changes. The last visit, last week the tech told him the spring in the oil filter cup was missing. We had to pay $64.34 for a new cup. The techs are changes. The last visit, last week the tech told him the spring in the oil filter cup was missing. We had to pay $64.34 for a new cup. The techs are the only ones touching the cup so how did the spring go missing. Also, the time before we had the tires rotated 2 lug nuts were broken off. We were not told and had to bring it to the service manager attention. Not sure why this has happened since we have always be satisfied in the past. We have been a long time customer and always felt confident in the service we received. Thank you for your time. Jackie Davis More
Work was Ok, Took several hours for a simple oil change with appointment. Appointment was made online, no record of appointment when we arrived. Unsatisfactory. with appointment. Appointment was made online, no record of appointment when we arrived. Unsatisfactory. More
Great service by Vincent!Really starting to feel like Great service by Vincent! Really starting to feel like part of the Toyota family. Each time I am there I feel like the level of service excellence is Great service by Vincent! Really starting to feel like part of the Toyota family. Each time I am there I feel like the level of service excellence is above and beyond all of my expectations . Great job Toyota team! More
Great location prompt service polite people waiting room was nice my right home in my right ride was very good the driver with courteous the work I believe with good was nice my right home in my right ride was very good the driver with courteous the work I believe with good More
Always very satisfied with the level of service and friendliness! Special thanks to Vincent Lot for going above and beyond, as well as the service technician. Thanks! friendliness! Special thanks to Vincent Lot for going above and beyond, as well as the service technician. Thanks! More