Heiser Toyota - Service Center

Amazing service. On the day I had my vehicle in for the 15,000 mile service the service department was extremely busy. What was supposed to take an hour took an hour a On the day I had my vehicle in for the 15,000 mile service the service department was extremely busy. What was supposed to take an hour took an hour and a half, no big deal I could obviously see the place was busy and I brought my homework to work on. The service advisor that was helping me came up and told me it was going to take longer and I said it’s fine I can see they are busy and he looked shocked that I was completely fine with it. I heard numerous customers get fairly rude to the staff because they were busy and the quote times were off, I think is is why he was shocked. The staff was super professional and never talked back or down the people who were being rude, I couldn’t have remained that professional. I would honestly come back here again to get my vehicle serviced and for sure will be back to trade my 2017 Camry in for a SUV in the future. More

very satisfied. Joe was courteous and helpful. Service was prompt and Joe made sure I was kept informed as work progressed. He offered the best discount on the part Joe was courteous and helpful. Service was prompt and Joe made sure I was kept informed as work progressed. He offered the best discount on the parts needed. Thanks! More

very good service I was early and they could take in my car right away the place is clean and everyone is very nice. The sales man(Al) even remembers my family. I was early and they could take in my car right away the place is clean and everyone is very nice. The sales man(Al) even remembers my family. More

Service Department Changed my Servicing dealer for my 2014 Tundra after another local dealer was sold to an out of state owner. BEST thing I did, Heiser has been doing Changed my Servicing dealer for my 2014 Tundra after another local dealer was sold to an out of state owner. BEST thing I did, Heiser has been doing all the work on my truck for the last 80,000 miles. They called and kept me updated on the costs and the status with the service I was having completed. Would have given 5 stars, except I was not sure, why I had to pay for 4 lug nuts that were damaged over time when they were the only service department to rotate the tires from the last set of tires I purchased from them. More

good, quick service as always. the overall experience was great. quick service and rep explained everything that was done and what is needed at next servicing. will be back in 90 da the overall experience was great. quick service and rep explained everything that was done and what is needed at next servicing. will be back in 90 days More

Awesome service!!! I went in to get a new key fob for my car. They had the part and were able to get me the new key and have it programmed. The whole process was quick a I went in to get a new key fob for my car. They had the part and were able to get me the new key and have it programmed. The whole process was quick and easy. Very good service center. More

Excellent! Very good service, Bob was super friendly and helpful! And the loaner car was perfect! Dana wasn’t so great, but Bob saved me from her! Very good service, Bob was super friendly and helpful! And the loaner car was perfect! Dana wasn’t so great, but Bob saved me from her! More

Chu is a very exceptional & excellent worker at heiser Excellent Person is Mr.chu & I only come to heiser because he is there . He is very honest person. Otherwise I haven’t any good experience with any ot Excellent Person is Mr.chu & I only come to heiser because he is there . He is very honest person. Otherwise I haven’t any good experience with any other customer service person at heiser More

Very nice service Thank you for good service. It was oil change and tire rotation appointment as complimentary service. It was busy day. Love how snacks and drinks prov Thank you for good service. It was oil change and tire rotation appointment as complimentary service. It was busy day. Love how snacks and drinks provide for customers. More

5000 mile checkup This was my first visit to the service department after purchasing my first Toyota. I had a windsheild wiper replaced. It was a pleasant experience. This was my first visit to the service department after purchasing my first Toyota. I had a windsheild wiper replaced. It was a pleasant experience. More