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4,139 Reviews of Heiser Toyota - Service Center
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March 25, 2020
Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use deale and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you More
by JCROCE35
Verified Customer
March 25, 2020
A-1 Service Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks! More
by JFGUINN
Employees Worked With
March 20, 2020
Excellent, honest, competent. This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service peop This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best. More
by RANDYPARLEE
Employees Worked With
Chue Lee, Dana Schilz, Bob Arciszewski
March 19, 2020
Perfect Service Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less th Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!! More
by JOHNLOVEMONKEYS
Employees Worked With
Dana Schilz
March 19, 2020
Picked Up for service! My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until H My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min later delivered it back to me, Service Complete! I was impressed that James wore sterile gloves to drive my car. Everything was handled with the utmost care. Thanks so much Heiser... More
by BKRMAMA1
Employees Worked With
Joe Vicari Sr,
March 17, 2020
I was not pleased with the service I received today In general everyone was kind of indignant. The issue I brought my car in for is still not resolved, they wanted 90.00 to do some test. I had someone In general everyone was kind of indignant. The issue I brought my car in for is still not resolved, they wanted 90.00 to do some test. I had someone verify before I brought it in that it was the heat shield. I think it was just a way to extort more money from me. The lady who called me regarding the test was not pleasant, the check out ladies were rude. Overall not happy with the service I got today. Normally it is very good , not today. I may look elsewhere. Only good thing was my car passed emissions. More
by LJMOSER919
March 17, 2020
Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely. you for your prompt attention to my issue thus allowing me to get back to work timely. More
by DALELEIFKER
Employees Worked With
March 17, 2020
Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years! department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years! More
by LASUSAV
Employees Worked With
March 17, 2020
Messy Oil Change, TPMS not reading I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truc I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took pictures and removed the cover and cleaned it up. Also noticed that the TPMS wasn't reading on the dash, when I ran through the menus. More
by badmoose
Employees Worked With
Other Employees :
Don't see a name for who preformed the oil change.
March 16, 2020
Great Service Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love t Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go! More
by TOM
Employees Worked With
Bob Arciszewski
