Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,176 Reviews of Heiser Toyota - Service Center
Sort by
November 28, 2019
Helpful, friendly and great service! I left feeling confident that my vehicle was safe and a sense of relief that it was in good hands. The waiting area was very comfortable, reading mate I left feeling confident that my vehicle was safe and a sense of relief that it was in good hands. The waiting area was very comfortable, reading material up to date and neatly organized, not to mention the popcorn and hot chocolate! A very comfortable wait. More
by HSKOSLO
Verified CustomerEmployees Worked With
Chue Lee
November 28, 2019
Bob was very helpful and friendly. Dana was rude, terrible. I purchased my car here and typically receive great customer service. Dana was rude and refused my business because she said they were too busy unless I purchased my car here and typically receive great customer service. Dana was rude and refused my business because she said they were too busy unless I had an appointment or could leave my car all day. I got a ride so I could leave my car and Bob had my service completed in two hours. Very confused why the whole scenario changed depending on the service representative. Bob was awesome. More
by Gwheeler
Employees Worked With
Dana Schilz, Bob Arciszewski
November 27, 2019
Satisfied Customer The customer service I receive at Heiser always exceeds my expectations and leaves me feeling like a valued customer. The staff is friendly and the se The customer service I receive at Heiser always exceeds my expectations and leaves me feeling like a valued customer. The staff is friendly and the service is efficient and competitively priced. More
by JENNIFER.WEGE
Employees Worked With
Chue Lee
November 27, 2019
The representative was very effiecient and communicated well Chue was polite and responsive to get me in and out for my car service appointment. Thank-you for the coke and hope you get the refigerator repaired Chue was polite and responsive to get me in and out for my car service appointment. Thank-you for the coke and hope you get the refigerator repaired soon. Steve More
by SBARTOS
November 26, 2019
Overall good customer service and car repair job well done. Overall good customer service and car repair job well done the first time. Vincent, the service representative was friendly and provided good service. Overall good customer service and car repair job well done the first time. Vincent, the service representative was friendly and provided good service. The service center was clean and maintained well. I want to thank for the shuttle service to go home after leaving the car for service overnight. More
by HDARSHAN
Employees Worked With
November 26, 2019
Headlight bulb replacement Came in to replace headlight. Solid customer service experience. Appreciate the nice waiting area with space to work with laptop. Daughter liked the p Came in to replace headlight. Solid customer service experience. Appreciate the nice waiting area with space to work with laptop. Daughter liked the popcorn too. More
by CWESTON77
Employees Worked With
November 26, 2019
I WAS IN AND OUT SOONER THAN EXPECTED CAME IN FOR AN AIR BAG RECALL THAT WAS SUPPOSED TO TAKE 3 HOURS AND WAS DONE IN ONE HOUR. ALSO MY DAUGHTER CAME INTO GET ME AND GOT A FLAT TIRE ON HER CAME IN FOR AN AIR BAG RECALL THAT WAS SUPPOSED TO TAKE 3 HOURS AND WAS DONE IN ONE HOUR. ALSO MY DAUGHTER CAME INTO GET ME AND GOT A FLAT TIRE ON HER WAY THERE AND THE SERVICE DEPT PUT HER SPARE ON SINCE THEY DID NOT HAVE HER TIRE IN STOCK, WHICH WAS ALSO DONE QUICKLY, THANKS TO KEVIN GARSKI. More
by MSYGARSKI
Employees Worked With
Kevin Garski
November 26, 2019
Tint FOB Shahat is my boy!!! He will get much more biz from me!!!! I brought my mon in to get a new car. Im coming back. Shahat is my boy!!! He will get much more biz from me!!!! I brought my mon in to get a new car. Im coming back. More
by DORF0
Employees Worked With
November 24, 2019
Service Very helpful services and the price are reasonable. Workers there are very friendly and the wait isn’t that long very quick. Would definitely recommen Very helpful services and the price are reasonable. Workers there are very friendly and the wait isn’t that long very quick. Would definitely recommend to others. More
by KATHYHER
Employees Worked With
Chue Lee
November 23, 2019
The service personnel was knowledgeable Vincent immediately recognize my nationality speak the language directly to me it was amazing and checked me in right away, was very friendly, and pro Vincent immediately recognize my nationality speak the language directly to me it was amazing and checked me in right away, was very friendly, and professional. More
by NLFREEBIRDLL
