4,113 Reviews of Heiser Toyota - Service Center
Missed headlight out I got home and my passenger headlight was out after a regular maintenance appointment. I thought they checked the headlights in the regular maintenanc I got home and my passenger headlight was out after a regular maintenance appointment. I thought they checked the headlights in the regular maintenance checks. More
No worries.Very attentive. Since purchasing my Toyota from Heiser I've only high regard for the dealership. I've always been taken care of. My SUV is a 2017 and there is no chan Since purchasing my Toyota from Heiser I've only high regard for the dealership. I've always been taken care of. My SUV is a 2017 and there is no change in my experience when I return for recommended service. I highly recommend the dealership and Vincent in Service is the go to. Thank you Heiser More
Great Service Service was good and was done in a timely manner. Friendly and explained everything that needed to be done along with some suggestions of things that Service was good and was done in a timely manner. Friendly and explained everything that needed to be done along with some suggestions of things that would be a problem in the future which was helpful and saved me money in the long run. More
Replace OE tire + 6 mth checkup Needed to replace 1 tire on my new RAV4 (only 4000 miles) due to picking up road hazard in sidewall. Unfortunately it was the most I ever paid for a Needed to replace 1 tire on my new RAV4 (only 4000 miles) due to picking up road hazard in sidewall. Unfortunately it was the most I ever paid for a tire and of course it matches a factory installed set so not going to last very long. Roger, my salesman from when I bought the car, was able to get me a 10% discount which helped reduce my expense. More
Oil change and inspection Excellent work and was done for my oil change and inspection and it was all completed in a timely manner. Well done and I was completely satisfied. Excellent work and was done for my oil change and inspection and it was all completed in a timely manner. Well done and I was completely satisfied. More
Great experience! It was easy to make appt and fast service day of! Clean facility and professional help! Would recommend! Appreciated the friendliness of staff and pr It was easy to make appt and fast service day of! Clean facility and professional help! Would recommend! Appreciated the friendliness of staff and price was right! More
10,000 Mile "checkup." I am frankly not a "spring chicken" and have owned virtually every brand of motor vehicle made. That includes luxury brands. My Highlander stands with I am frankly not a "spring chicken" and have owned virtually every brand of motor vehicle made. That includes luxury brands. My Highlander stands with all of them and is probably the best car I have owned. More
Oil Change Even tho I drive a Chevy Equinox (Heiser West Bend is where I purchased) I have my oil changes at Heiser Toyota because they are 5 min from my home. I Even tho I drive a Chevy Equinox (Heiser West Bend is where I purchased) I have my oil changes at Heiser Toyota because they are 5 min from my home. I was tired of waiting in long lines at Woodmans for a fair priced synthetic oil change. At Heiser, I can schedule a time that works with my schedule, have the comfort of there waiting area, have a soda or coffee, and a bag of popcorn! Love their checklist and the fact that they go over my car, not just an oil change... all for the same price as a discount place. It is the only place I will go. Thanks Heiser! More
oil change Went for oil change on my 2007 Matrix & complimentary inspection - it was handled promptly & courteously. The staff guy I worked with was clear about Went for oil change on my 2007 Matrix & complimentary inspection - it was handled promptly & courteously. The staff guy I worked with was clear about possible future concerns - no surprise there. More
Great Service DepartmentI I took in my 2016 Toyota Highlander for a mirror replacement. The work was done in half the time I was told it would take. The waiting area is alway I took in my 2016 Toyota Highlander for a mirror replacement. The work was done in half the time I was told it would take. The waiting area is always clean, and the service team goes above and beyond. I would recommend Heiser for a purchase, but more importantly, for service. More