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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,137 Reviews
Call Service Center (414) 357-2100

4,137 Reviews of Heiser Toyota - Service Center

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May 18, 2024

Waited a hour for a shuttle no one was willing to help me find my car when I came back to pick it up…this place is just horrible from sales to service More

by Chrissy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Lor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
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May 20, 2024 -

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, Chrissy, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 17, 2024

The French vanilla late was good. The place was clean. The Staff was professional. Good. More

by ndfluker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dixon
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May 17, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 17, 2024

Dealer broke bolt on wheel during rotation. Issue was reported and corrected. Received a loaner. More

by exilim911
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
May 17, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 17, 2024

The staff was efficient and helpful. They were able to track the car’s record and determine what was needed. More

by mbireland2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Foti
Report | Print
May 20, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 17, 2024

The representative mrs gona she was awesome i had such a great experience. She deserves a 10 More

by SPEARSTANISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 17, 2024

Service was quick. The staff were friendly and professional. The waiting area was clean and stocked with complimentary beverages. More

by Cpjgdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dixon
Report | Print
May 17, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 16, 2024

Very nice dealership. Moved here about 7 weeks ago and was very pleased with how my oil change and other things with my Rav 4 was handled. More

by rcook1962
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dixon
Report | Print
May 17, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 16, 2024

this location is very convenient and helpful, the service meets my standards every time i visit More

by eshawne99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 16, 2024

Was very happy with the service that I got. I made an appointment and I got in right on time. It didn’t take more than an hour for the service. And the price was very good. I’ll keep telling al More

by Jeffpytlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Report | Print
May 16, 2024 -

Heiser Toyota responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 15, 2024

Lori was very pleasant and did a good job explaining what was being done. She went through the report and told me about upcoming things that should be done in the future. More

by gholzer25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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